Ncino Administrator

**Position Type**:Permanent

**Together, Let’s Do Great Things**

We’re the largest financial institution based on Vancouver Island and the Gulf Islands, and we’ve got an opportunity for you. We are looking for a talented **nCino Administrator**, so if you’re passionate about configuration, support, maintenance, and improvements of the nCino platform to help drive efficiencies, we would like to hear from you

**What’s the role?**

**Your duties will include**:
Systems Management
- Develops nCino system management documentation, schedules, reports, solutions, and job aids.
- Manages administrative functions including account maintenance, creating reports, dashboards and workflows,
- System configuration, writing formulas and rules and completing other related routine tasks.

Systems Maintenance
- Assess, test, and implement new releases of nCino and Salesforce including a change management and communication plan.
- Maintain up to date data for systems, user accounts, profiles, properties, user licenses, personnel changes, and user access provisioning/de-provisioning.

Systems Development
- Recommends solution for new features & functionality using nCino & Salesforce best practices.
- Develops customized solutions within nCino platform.

Solutions Support
- Acts as advanced nCino support for the support team.
- Works with and influences external software vendors and providers to develop products that meet identified objectives

***What are we looking for?**
- College diploma or university degree in the field of computer science or related technical certifications and/or 3 years equivalent work experience
- Salesforce Administration experience: 3+ years
- nCino Administration experience: 3+ year
- nCino Administrator Certification
- Salesforce Administrator certification is preferred
- Experience in Agile and Scrum product development methodologies
- Loans Origination System Administration experience is an asset
- A minimum of 5 years’ experience in a Windows environment
- Knowledge of banking and insurance operations, end-user procedures and workflow, security and risk requirements
- Strong knowledge of System Operating principles, design, and components
- Proficiency in Microsoft suite of products

**Who are we?**
Since first forming in 1946, Coastal Community has grown to become the largest financial services provider based on Vancouver Island. We’re proud of the legacy we’ve built and the things that make us who we are:

- We’re 100% member-owned, with all decisions made locally—right here on Vancouver Island.
- We’re a growing organization with over $4 billion in assets under management. Coastal Community helps improve the financial health of over 100,000 members and clients through our 24 branches, 16 insurance offices, 4 business centres, plus our wide range of online and digital services.
- We believe in making meaningful contributions to the communities we call home. Each year, we give over half a million to community organizations and programs.

At Coastal Community we are dedicated to serving our local community by prioritizing diversity, equality, inclusion, and supporting a sense of belonging for all. We value every individual’s unique experience and perspective. As a result, we empower individuals to achieve their financial goals, enrich lives, and build healthier communities.

Embarking on a journey with Coastal Community means joining an exceptional team, engaging in meaningful work, and enjoying fulfilling experiences along the way. We offer a generous total rewards package and a great work/life balance because we want you to spend your career here. Many people do

We take pride in offering a comprehensive total rewards package and workplace culture that's second to none. This includes a substantial extended benefits package, an impressive 11.50% Employer-paid RRSP contribution, investments in your education and training, banking perks, and so much more

The salary range for this role fits within this career band. Individual job salary range will vary within the career band, based on the skills and requirements of the job posting.

Full Time annual salary range based on 37.50 hour work week.

Specialist - Supervisor - $67,883.00 - $90,173.00

If this role resonates with your passion and skills, we would love to hear from you.