Receptionist, Hotel

Education: Secondary (high) school graduation certificate
- Experience: Will train
**Work setting**:

- Hotel, motel, resort
**Tasks**:

- Register arriving guests and assign rooms
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Investigate and resolve complaints and claims
- Process guests' departures, calculate charges and receive payments
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Answer telephone and relay telephone calls and messages
**Support for persons with disabilities**:

- Offers mentorship, coaching and/or networking opportunities for persons with disabilities
**Support for newcomers and refugees**:

- Offers mentorship programs that pair newcomers and/or refugees with experienced employees
**Support for youths**:

- Offers mentorship, coaching and/or networking opportunities for youths
**Support for Veterans**:

- Offers mentorship, coaching and/or networking opportunities for Veterans
**Support for Indigenous people**:

- Offers mentorship, coaching and/or networking opportunities for Indigenous workers
**Support for mature workers**:

- Offers mentorship, coaching and/or networking opportunities for mature workers
**Supports for visible minorities**:

- Offers mentorship programs that pair members of visible minorities with experienced employees
- Work Term: Permanent
- Work Language: English
- Hours: 40 hours per week