Junior Patient Experience Analyst

5 months ago


Toronto, Canada Spectrum Health Care Full time

Company Description

Spectrum Health Care is hiring a **Junior Patient Experience Analyst** for our corporate office in **Toronto**.

As a **Junior Patient Experience Analyst**, you will be responsible for completing patient surveys and analyzing and interpreting the data for stakeholders.

This role is for you if:

- You are customer service superstar
- You are an expert in Excel and enjoy working with data sets to create reports
- You enjoy finding and presenting insights from data analysis to stakeholders

Our people are the cornerstone of our business. By joining Spectrum Health Care you will be part of one of **Canada’s Best Managed companies** and a committed member of a team of highly skilled healthcare professionals.

At Spectrum Health Care our mission is re-imagining home care for clients and families to provide products and services they need, whenever care is required, delivered by the most qualified and compassionate staff.

**Job Description**:

- Complete surveys across our patient population each month
- Creating monthly and quarterly reports for presentation to stakeholders
- Analyze and interpret data to identify trends and recommend areas of improvement
- Customizing survey tool for use within our specialty programs (such as clinics and palliative care)
- Record data and ask probing questions to gather clear and usable data
- Send survey reminders on a weekly basis
- Manage patient concerns received via phone survey, escalate as appropriate and follow up with patient

**Qualifications**:

- Post-secondary education, in Business or related field
- 2+ years’ experience in a customer service role
- 1+ years’ experience working with data
- Advanced skills in MS Excel
- Strong analytical skills
- Strong presentation skills

Additional Information

**Spectrum Health Care **is thrilled to be named one of **Canada’s Best Managed Companies.** This award recognizes top companies across Canada for overall performance, sustained growth, strategy, capabilities and innovation, culture and commitment, and leadership. Click **here** to learn more about this esteemed honour.

We thank all applicants, however, only those individuals selected for interviews will be contacted.

In accordance with the Accessibility for Ontarians with Disabilities Act 2005, upon request, support will be provided for accommodations throughout the recruitment process.



  • Toronto, Canada Spectrum Health Care Full time

    **Company Description** Spectrum Health Care is hiring a **Junior Patient Experience Analyst** for our corporate office in **Toronto**. As a **Junior Patient Experience Analyst**, you will be responsible for completing patient surveys and analyzing and interpreting the data for stakeholders. This role is for you if: - You are customer service superstar -...


  • Toronto, Ontario, Canada Randstad Full time

    Financial Services Junior Analyst OpportunityWe are seeking a highly motivated and detail-oriented Junior Analyst to join our team in Toronto. As a Junior Analyst, you will have the opportunity to work with a leading organization and gain valuable experience in the financial services industry.Key Responsibilities:Assist in the analysis and reporting of...


  • Toronto, Canada Sinai Health Full time

    Sinai Health is looking for a client focused Junior Analyst who is aligned with our purpose to join our Finance team. Reporting directly to the Manager of Accounts Payable, the Junior Analyst will play a key role in supporting the Finance team with our Finance integration and transformation roadmap. The Junior Analyst will support Finance Leadership and our...

  • Junior Data Analyst

    2 months ago


    Toronto, Canada Iyanli Full time

    We are seeking a Junior Data Analyst to assist in data collection, analysis, and reporting. The Junior Data Analyst will work closely with senior analysts to support decision-making through accurate data interpretation. **Responsibilities**: - Collect, clean, and analyze data. - Assist in creating reports and data visualizations. - Support decision-making...


  • Toronto, Canada CB Canada Full time

    Junior Tax Analyst, Tax Slips AdministrationOn behalf of our client in the Banking Sector, PROCOM is looking for a Junior Tax Analyst, Tax Slips AdministrationJunior Tax Analyst, Tax Slips Administration – Job DescriptionResponsible for maintaining the records for investors of various Investment Companies that offer investments such as Mutual, Segregated...


  • Toronto, Canada CB Canada Full time

    Junior IT Security Analyst - Networks On behalf of our client in the Banking Sector, PROCOM is looking for a Junior IT Security Analyst - Networks. Junior IT Security Analyst - Networks – Job Description Identify security issues and risks, and provide recommendation of mitigation plans Govern the deployment of data security controls that mitigate and...


  • Toronto, Ontario, Canada Randstad Canada Full time

    Financial Analyst Junior Job DescriptionWe are seeking a highly motivated and detail-oriented Financial Analyst Junior to join our team at Randstad Canada. As a Financial Analyst Junior, you will play a key role in coordinating and preparing financial reports and analysis.Key Responsibilities:Coordinate and prepare financial reports and analysisPrepare...

  • Junior Pricing Analyst

    5 months ago


    Toronto, Canada Tilray Full time

    **Junior Pricing Analyst - Toronto, ON** **(Hybrid)** **_About Tilray Brands Inc._** - Tilray Brands is a leading global cannabis-lifestyle and consumer packaged goods company with operations in Canada, the United States, Europe, Australia, and Latin America that is changing people's lives for the better - one person at a time - by inspiring and empowering...


  • Toronto, Canada Questrade Financial Group Full time

    Questrade Financial Group (QFG) of Companies is committed to helping our customers become much more financially successful and secure. We are everything a traditional financial institution is not. At QFG, you will be constantly moving forward, bringing the future of fintech into existence. You will be a part of a collaborative team that cares deeply about...

  • Junior Data Analyst

    1 month ago


    Toronto, Canada Voxig Full time

    As a Junior Data Analyst, you will support senior analysts in collecting, cleaning, and analyzing data sets to identify patterns and trends. You will create reports, visualizations, and dashboards to communicate your findings to various stakeholders. This role is perfect for someone who is eager to grow their data analysis skills and contribute to real...


  • Toronto, Ontario, Canada Randstad Canada Full time

    Financial Analyst Junior RoleAre you a detail-oriented and analytical individual with a passion for finance? We are seeking a Junior Financial Analyst to join our team at Randstad Canada. Key Responsibilities:• Coordinate and prepare financial reports and analysis• Assist with the coordination of month-end close activity• Prepare operating expense...

  • Junior Analyst

    1 month ago


    Toronto, Canada Vincent Associates Inc. Full time

    Fundata - Organizational profile: Fundata Canada Inc. is a multi-national financial data distributor and investment fund data and analytics company. The information we provide currently reaches thousands of advisors, millions of investors, and scores of institutions every day through our network of media and corporate clients across North America. Our...


  • Toronto, Canada Kingstar Media Full time

    **Job Title** Junior Media Research Analyst **Reports to** Senior Director, Media & Analytics **Location** Toronto, ON (hybrid work model) **Deadline** October 15, 2024 **Background** Kingstar Media is Canada’s fastest growing full-service Performance Marketing Agency, located in Toronto’s historic Distillery District, is looking for a...

  • Junior IT Cost Analyst

    6 months ago


    Toronto, Canada Qualicom Innovations Inc. Full time

    _**Junior IT Cost Analyst**_ - This position will support the Technology Business Operations team with IT invoice analysis and reporting._ **Responsibilities**: - IT invoice coding and analysis (e.g. telecommunication and cloud costs) - Timesheet data analysis (e.g unsubmitted and pending approval), and adherence to - local policies) - Coordinate software...


  • Toronto, Canada Rakuten Kobo Full time

    Job Description: - Rakuten Kobo Here at Rakuten Kobo Inc., our mission is to make reading lives better. We stand for readers. We also stand for our employees - from interns and co-ops to permanent staff - and support their growth and development. Whether you are a student at the start of your career or a professional carving a different path, our early...

  • Junior Imaging Analyst

    5 months ago


    Toronto, Canada Sunnybrook Health Sciences Centre Full time

    Summary of duties/responsibilities: The primary responsibility of the Junior Imaging Analyst will be to conduct brain image analysis of structural and functional MRI data using computational tools and techniques. Other job duties include, but are not limited to: study administration, creating/maintaining study documentation, data cleaning/maintenance,...


  • Toronto, Canada Intelliswift Software, Inc. Full time

    **Job Title**:Junior Analyst, Distribution Strategy ** Location**: Toronto, ON M5X 1A9 **Duration**: 12 months **Contract Type**: T4 **Pay Rate**: CA$41.38/Hour **Role Mandate**: - As a Junior Analyst on the Distribution Strategy team, you will support the development and execution of strategic initiatives aimed at optimizing the distribution of...


  • Toronto, Canada CB Canada Full time

    Junior Business Analyst - MS Excel - Tax/Lending On behalf of our client in the Banking Sector, PROCOM is looking for a Junior Business Analyst - MS Excel - Tax/Lending. Junior Business Analyst - MS Excel - Tax/Lending – Job Description Tax Module - solution analysis to implementation stages: Validation and reconciliation of data from ACBS to Tax module,...

  • Junior Analyst

    2 weeks ago


    Toronto, Canada Apex Systems Full time

    Junior Analyst - Mutual Fund DistributionApex Systems is an IT Services firm and we are looking for a Junior Analyst - Mutual Fund Distribution with strong communication and requirement a background in Business or Economics, knowledge of Asset Management products, experience with research and creating reports, and strong knowledge of excel VBA to place at...

  • Data Analyst

    5 months ago


    Toronto, Canada SickKids Full time

    **About SickKids**: Dedicated exclusively to children and their families, The Hospital for Sick Children (SickKids) is one of the largest and most respected paediatric healthcare centres in the world. As innovators in child health, we lead and partner to improve the health of children through the integration of healthcare, leading-edge research and...