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Operations and Logistics Manager- Trucking
2 months ago
We are seeking a Logistics Manager to oversee our dispatch operations
**ESSENTIAL DUTIES & RESPONSIBILITIES**:
- Manages carrier relationships and negotiate rates to ensure competitive pricing and reliable service.
- Selects appropriate means of transportation (FTL, LTL, Intermodal) to coordinate the movement of freight with carriers, customers and other stakeholders to ensure timely and cost-effective delivery.
- Ensures timely order entry and updates in operating system for reflecting accurate records of logistics - load notes, pricing, accessorial charges.
- Ensures compliance with all relevant regulations and laws, including those related to transportation safety, security, and environmental protection.
- Develops and implement transportation plans, schedules, and routes to optimize delivery times and reduce costs.
- Completes billing on a timely basis (within 5 days of transaction) and follows invoicing procedures to enhance cash cycle.
- Works closely with other departments, such as sales, customer service, and operations, to ensure effective communication and coordination of transportation activities.
- Develops and maintains positive carrier relationships with a growth mindset.
- Analyzes customer and vendor problems and resolves them quickly to ensure customer satisfaction.
- Resolves rate discrepancies with carriers and responds to returned pre-notes in a timely manner to promote On Time Performance (OTP).
- Continuously communicates and develops multi-modal capabilities with customers.
- Uses excellent decision-making skills and judgment to balance customer needs, and final service results.
- Applies effective methodology in the provision of prompt quotations.
- Regularly reviews tariffs, competitiveness of rates, and identify opportunities for cost savings.
- Generates monthly performance statistics and reports them accordingly.
- Ensure compliance with all company policies and procedures, as well as applicable laws and regulations.
**PEOPLE LEADERSHIP**
Performs the standard responsibilities of a People Leader which includes but is not limited to the following:
- Communicates Company’s Mission & Vision Statements, Strategies, etc. and models Core Behaviors.
- Conducts hiring interviews and selects top talent.
- Trains and develops direct reports plus supports Continuous Learning to further develop direct reports.
- Actively practices Communication by sharing information and conducting team meetings.
- Contributes to the update and development of job descriptions, role profiles and performance measurement tools for direct reports as required.
- Ensures adherence to global, regional and Company policies and procedures and drives individual Accountability for members of the team through leading by example.
- Manages, coaches and counsels direct reports.
- Conducts progressive discipline and terminates employment of direct reports where necessary.
- Uses every reasonable precaution to protect a worker’s health and safety, i.e., informs workers of job hazards; trains them to do their jobs safely; ensures that workers work safely and use equipment and protective devices properly where required; reports all incidents to the Joint Health & Safety Committee and Senior Management in a timely fashion.
**MINIMUM REQUIREMENTS**:
**Skill Factors (education, experience, communication, technical, etc.)**
- College Diploma/Bachelor’s Degree in logistics, transportation, or a related field.
- Minimum five (5) years relevant experience in Transportation within the Freight Forwarding industry.
- Proven track record of managing carrier relationships and negotiating rates.
- Strong knowledge of transportation regulations, laws, and best practices.
- Excellent written and verbal business communication skills for communicating with customers/vendors.
- Ability to work under pressure and meet tight deadlines.
- Ability to perform basic mathematical calculations as they relate to calculating pricing, revenue, and margin.
- Intermediate proficiency in Microsoft Office Tools (Word, Excel, Outlook, and Internet Browser) and knowledge of LoadLink.
- Strong keyboard skills for accurate and timely data entry.
**Salary**: $45,483.49-$113,490.84 per year
**Benefits**:
- Dental care
- Paid time off
Flexible Language Requirement:
- French not required
Schedule:
- Monday to Friday
Supplemental pay types:
- Commission pay
- Overtime pay
Ability to commute/relocate:
- Brampton, ON L6W 3W8: reliably commute or plan to relocate before starting work (required)
**Experience**:
- logistics: 1 year (preferred)
Work Location: Hybrid remote in Brampton, ON L6W 3W8
Application deadline: 2023-06-26
Expected start date: 2023-06-27
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