Sales Lead

3 weeks ago


Toronto, Canada Steve Madden Clothing Full time

**Job Summary**
We are seeking a dynamic Sales Lead to join our team. The Sales Lead will be responsible for overseeing the sales team, driving sales, and ensuring excellent customer service.

**Duties**:

- Communicate effectively with customers and team members
- Provide leadership and guidance to the sales team
- Manage store operations in the absence of the Store Manager
- Demonstrate strong time management skills to meet sales targets
- Utilize selling skills to drive revenue and meet goals
- Assist in training and development of sales associates
- Maintain phone etiquette standards when interacting with customers
- Perform clerk duties as needed
- Deliver exceptional customer service at all times
- Utilize negotiation skills to close sales effectively

**Experience**
Required:

- Previous experience in store management or a similar role
- Strong customer service skills
- Ability to lead and motivate a team

Nice-to-have:

- Experience in training and development programs
- Proficiency in phone etiquette and customer service practices

**Job Types**: Full-time, Permanent

Pay: $17.00-$19.00 per hour

Additional pay:

- Commission pay

**Benefits**:

- Dental care
- Disability insurance
- Life insurance
- On-site parking
- RRSP match
- Store discount

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Morning shift
- Weekends as needed

**Education**:

- Secondary School (preferred)

**Experience**:

- Microsoft Office: 1 year (preferred)
- Retail management: 1 year (preferred)

**Language**:

- French (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person


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