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Employment Specialist
3 months ago
**We’re Hiring**
**EMPLOYMENT SPECIALIST DIGITAL NAVIGATOR**
**Posting Requisition **_2024-104 _**Program** _Newcomer Employment _
- Program (NEP) _
**Job Types **_Temporary, Full Time _**Location **_Surrey, BC _
**Hours of work **_35 hours per week _**Closing Date **_June 10, 2024Options Community Services is a non-profit registered charity providing social services primarily in Surrey, Delta, White
Rock and Langley. We believe in helping people help themselves. We believe in collaborating with individuals, businesses,
community groups and government to create focused, effective and responsive resources for the community.
Newcomer Employment Specialist-Digital Navigator provides support through 1-1 and group information and orientation,
and referrals to newcomer job seekers; facilitates job search skills training and provides labour market information and
online resources. Support clients to stay current with and access various online job search tools, platforms and online
employment events and to develop guides for job seekers with low employability skills and low digital literacy skills.
**ACCOUNTABILITIES
- Adopt creative strategies and establish appropriate community partnerships to reach/recruit client target
group(s) and to provide orientation to clients, if applicable.
- Conduct client eligibility assessment and intake process.
- Assess newcomer client’s digital literacy skill level, strengths, needs and provide guidance on job search and
- career development through culturally appropriate one-on-one and group information & orientation session.- Organize, promote and facilitate information & orientation group activities on job search skills, labour market
- related resources, training opportunities, and job fairs.- Maintain up-to-date information on Labour Market trends and Employment online Resources; build a strong
- working relationship and establish referral processes with WorkBC and Employment Training Service Providers.- Establish a positive rapport and working relationship with clients and engage them in activities that encourage
- them to connect to the broader community.- Establish appropriate linkages to other Service Providers to facilitate referrals and to ensure a coordinated
- support system for the client.- Record, maintain, and report client data and information through relevant Forms, OCMS and iCare databases;
- complete all required/assigned Reports.- Develop program-relevant reference and resource materials as needed.
- Promote the development of inclusive communities and support/participate in community
- forums/initiatives/meetings as assigned- Utilize marketing resources to promote activities and disseminate information that is consistent to IS Marketing
- and Communications Plan- Contribute to PQI and Strategic Directions/Goals of Immigrant Services and being proactive in identifying areas
- for improvement, sector trends, potential partnerships, etc.- Represent OCS and participate in outreach activities/special events as required***
- Participate in meetings and training opportunities
**_We are an equal opportunity employer committed to hiring a diverse workforce_** Posted: May 21, 2024
**We’re Hiring**
- Facilitate workshops and drop-in sessions on increasing digital literacy and familiarity with accessing remote
services
- Provide one-to-one digital coaching to clients
- Other administrative duties as required, including photocopying/faxing, taking meeting minutes, filing, room
- set-up/clearing for meetings and activities, etc.- Follow written and verbal directives from Program Manager and/or Senior Manager, Executive Director or
- designate- Contribute to a positive work environment by maintaining a positive working relationship with other workers and
- volunteers- Perform other related duties as required.
**QUALIFICATIONS**
**Education, Training, and Experience:
- Bachelor’s Degree or a combination of relevant training, education and experience working in Social Services or
related fields.
- Experience working with newcomers, vulnerable populations and/or volunteers.
- Other languages are considered an asset
- Career Practitioner Development Certificate or equivalent an asset.
- Experience working in the employment field or labour market-related settlement services.
- Class 5 Driver’s License and reliable vehicle an asset.
- Crises line experience is considered an asset.
**Knowledge:
- Knowledge of Government (Immigration, Express Entry, Provincial Nomination Program, etc.) and Community
Resources/Services.
**Skills and Abilities**:
- Experience and/or relevant training on teaching others how to use computers and the internet
- Fluent understanding of the career/employment needs of a range of newcomers, from skilled professionals to
- the needs of multi-barriered/vulnerable clients.- Demonstrated knowledge of Provincial Employment Standards, Canadian work culture and job market, National
- Occupational Classification, designations/training, ac
