Delivery Setup Technician

6 months ago

Kitchener, Canada Wellwise Full time

**All referred applicants must first be submitted through Workday by a current Loblaw Colleague.**

Take ownership and find more ways to care about our local store owners in a career at Shoppers Drug Mart Central Office / Store Support. Provide great service, specific expertise and actionable advice to support Associate-Owners and their staff in delivering the best health, beauty and convenience services to Canadians.

**Why this role is important?**

**What you’ll do**:

- Provide exceptional customer experience to clients
- Contact customers prior to deliveries
- Deliver orders to clients, and review any special delivery requests
- Ensure logs and proper paperwork are completed according to established guidelines
- Set-up equipment in client’s home
- Analyze and repair basic mobility devices and restore to working state
- Ensure authorization has been completed before initiating repairs
- Instruct clients in the proper use of product
- Provide basic assessment and quotes on repairs
- Reference the manufacturer manuals, diagrams as support for issues that are proving more difficult
- Accountable for tools provided
- Provide instruction on proper and safe use of equipment, as required
- Follow cash handling policies and procedures
- Perform general warehouse duties - shipping, receiving, stocking shelves, picking
- Responsible for regular maintenance and cleanliness of vehicle, daily vehicle check
- Demonstrate a professional image, including clean and complete uniform with name badge
- Observe and align with all health and safety regulations and company policies
- Learn and understand new products and services
- Perform other duties as required
- Commitment to promoting a workplace of inclusiveness and belonging

**What you bring**:

- Valid driver’s license in good standing, with a clean driving record
- Ability for heavy lifting (as much as 75-100 lbs.) is required.
- Mechanical proficiency an asset
- Ability to work independently with mínimal supervision
- Flexible to work various shifts and work on-call if required
- Available for on-call services outside regular business hours
- Previous delivery skills an asset
- Previous Healthcare industry experience an asset
- High School Diploma

**Why work at Shoppers Drug Mart?**

Acting as consultants, supporting internal customers and the Associate-Owners, you will get experience unique to the retail industry while working for an award-winning national brand. Benefit from a purchase discount program, competitive pay and online learning through _Academy_.

Take ownership of your work and find more ways to care about your work, co-workers, customers and community.

**How You’ll Succeed**:
At Shoppers Drug Mart Inc., we seek great people to continually strengthen our culture. We believe great people model our values, are authentic, build trust and make connections.

**Employment Type**:
Full time

**Type of Role**:
Regular

Shoppers Drug Mart Inc. recognizes Canada’s diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.

In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct - it reinforces what our customers and stakeholders expect of us.

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