Clinical Operations Lead, Emergency

2 weeks ago


Toronto, Canada Unity Health Toronto Full time

St. Joseph's Health Care Centre, part of Unity Health Toronto is seeking a Clinical Operations Lead to join our esteemed health network. Our organization is dedicated to improving the health of individuals in our urban communities and beyond, providing a comprehensive range of services from primary to quaternary care, alongside significant investments in research and education. This role is central to our mission of placing patients and families at the core of our operations.

**Position Summary**:
**Key Responsibilities**:

- Lead the development and implementation of strategic plans to advance unit priorities.
- Ensure the delivery of excellent patient care, maintaining respect for patient privacy and confidentiality.
- Provide leadership and motivate interprofessional teams, promoting ongoing professional development.
- Collaborate with physicians and organizational leaders to support clinical and organizational objectives.
- Manage quality improvement initiatives, ensuring the integrity of data and continuous improvement processes.
- Maintain a safe, healing environment in compliance with safety codes and standards.
- Support staff through conflict resolution, communication strategies, and change initiatives.
- Act as a clinical resource and role model, fostering an organizational culture aligned with our Vision, Mission, and Values.

**Qualifications**:

- Regulated Health Professional with a Bachelor¿s degree in Nursing/Health Discipline.
- Registration in good standing with a regulatory college.
- At least five years of patient care experience, with a minimum of three years in an Emergency Department setting.
- Completion of Basic and Advanced Cardiac Life Support courses (BCLS and ACLS).
- Proven leadership skills with experience in staff leadership preferred.
- Demonstrated experience in managing change and knowledge of relevant legislation and best practices.
- Strong decision-making, problem-solving, and communication skills.
- Commitment to patient and family centered care and professional development.
- Proficiency in computer skills and electronic patient records.



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