Team Lead, Activity Monitoring
1 month ago
Do you believe you have what it takes to lead a busy Administration Team, responsible for directing and delegating workloads across departments, and ensuring that team objectives are being met? Do you have previous leadership experience, in a similar capacity, and ready to take on a new challenge in the world of Administration and Leadership? If you are highly detail oriented, enjoy administration, data entry, and working across departments to ensure smooth flow of activities, then this may be a great role for you. As a Team Lead, you will manage a group of Administrators, for a company in the Trucking/Logistics sector.
Coastal Pacific Xpress is currently seeking a passionate and motivated **Team Lead, Administration**, to join our winning team
**WHO WE ARE**:
Coastal Pacific Xpress is one of Canada’s largest supply chain companies, providing transportation services and handling of temperature sensitive products throughout Canada and the United States. Our customer base comprises of many of Canada’s leading companies within a wide range of industries, and we proudly serve to provide integrated and customized solutions to array of logístical challenges.
**ABOUT THE ROLE**:
The Administration Team lead is responsible for directing daily workloads across the department and ensuring daily objectives are being met. The Team Lead is also responsible to provide daily communication to the reporting Manager on roadblocks if daily objectives are not met. The Team Lead will meet daily with employees to strategize and discuss daily objectives and communicate changes in processes.
Reporting into the Manager, Administration, your responsibilities include the following, but are not limited to:
- Collaborates effectively with all team members in Transportation and Warehousing to achieve daily objectives.
- Provides the highest levels of service to all customers with whom they interact, whether internal or external, with the goal of continuously improving the customer experience.
- Liaises with external carriers regarding requests or inquiries as well as collecting all data necessary and inputting into system for all loads.
- Follow up/review of any pending and current pick up or delivery issues from dayshift and communicating effectively with partner carriers, drivers, and Operations.
- Provides daily reports/updates portal accounts for customers as required.
- Follow up/review of any pending and current pick up or delivery issues and communicating effectively with partner carriers, driver and Operations.
- Reviews filters/reports to monitor on time delivery and performance and advises customer accordingly.
- Processes messages from driver satellites in Truckmate and maintains mailroom volumes.
- Co-ordinates with other administrative departments on providing support (IE: Entering order information, assisting with other mailrooms and departments).
- Provides daily feedback to Manager on issues and roadblocks.
- Follows up with drivers on failed messages to improve the efficiencies of our processes.
- Ensure team achieves daily objectives by delegating and overseeing task completion.
- Ensure all staff is on time and ready at the start of shift.
- Training and staff development.
- Daily communication with crossover shifts.
- Daily communication with other department Team Leads to discuss and strategize process improvement.
- Answers phones and directs calls as required.
- Performs other duties as assigned in accordance with the company vision, mission, strategy and culture.
**WHAT YOU BRING**:
- 2-5 years' experience in a customer service role in logistics and/or transportation.
- 2-3 years Leadership experience in a similar capacity
- Strong ability to lead a team towards meeting and achieving team goals and objectives
- Ability to identify discrepancies, and provide resolutions for improvement in order to foster higher efficiency and smoother work flow
- Identifies customer needs and expectations, and responds to them in a timely and effective manner.
- Prioritizes work flow to ensure deadlines are met in a fast-paced environment. Adapts to shifting priorities.
- Detail-oriented with a high level of accuracy.
- Proficient in Microsoft Office with an emphasis on Word, Excel, Outlook.
- Working knowledge of transportation software systems, processes, and procedures an asset
- High school diploma required, training or post-secondary courses in Customer Service is an asset.
**WHAT WE OFFER**:
- Competitive salary
- Exceptional organizational culture built on the pillars of high performance, collaboration, continuous improvement, and fun along the way
- Dental Care
- Vision Care
- Extended Health Care, including STD & LTD
- Pension
- RRSP Matching
- Employee Recognition and Rewards program
- Opportunities for growth and development
- And much more
- CPX is committed to accommodating applicants with disabilities throughout the hiring process and will work with all applicants requesting accommodation at any stage
We have other current jobs related to this field that you can find below
-
Activity Monitoring Clerk
3 weeks ago
Surrey, Canada Coastal Pacific Xpress Full timeYou are an administrative guru who enjoys data entry related, with a love for Excel? Would you be interested in joining a fast-paced dynamic, trucking/logistics company on their way to big things? Do you have the ability to work night shifts, on a rotation schedule (4 days on, 3 days off, rotation)? If you are someone with an analytical mindset, loves...
-
Team Lead
4 weeks ago
Surrey, Canada Pacific Community Resources Society Full time**Day/Evening/Weekend for Youth (DEWY) - Team Lead** **Youth Substance Use Services - Surrey** Supervisor: Feidhlim Ó Seasnáin, Manager Substance Use Services and Mental Health Regular Full-time (35 hours/week) Grid 25 ($42.90 - $44.81/hour) Closing Date: May 31st, 2023, at 4:30 p.m. **Opportunity** DEWY is a community treatment program compromising...
-
Team Lead, Dispatch
3 weeks ago
Surrey, Canada Coastal Pacific Xpress Full timeDo you possess 3-5 years of Dispatching Experience, in the Long Haul Trucking/Logistics sector? Are you able to provide exceptional customer service to Drivers, and handle the pressure that comes along with on-time Dispatching? Do you enjoy planning routes, coordinating trips, and ensuring customer needs are met on a timely basis? If you have prior...
-
Team Lead
2 weeks ago
Surrey, Canada Community Living Society Full time**Community Living Counsellor, Team Lead** **Community Living Society - Surrey**: **About the Opportunity** Team Lead will provide support to the Manager in all aspects of team leadership, and home support. You will act as a day to day contact, problem solver and coach for a team of Community Living Counsellors. You will work closely with the team to...
-
Hss Team Lead
3 weeks ago
Surrey, Canada Pacific Community Resources Society Full time**Honor Secondary School - Team Lead** Surrey Youth Services Supervisor: Jacquie Robertson, Manager Youth Services - Surrey North Regular Full-time (35 hours/week) Grid 18 ($34.69- $36.19/hour) Closing Date: February 9, 2024 **Opportunity** The Honor Secondary School (HSS) Team Lead is responsible for day-to-day administrative operations, ensuring the...
-
BI Technical Team Lead
2 weeks ago
Surrey, Canada FortisBC Full time**Branch**: Gas **Affiliation**: Management & Exempt **Employment Status**: Full-Time Regular **Salary Min**: $93,300.00 Annually **Salary Max**: $115,800.00 Annually **Short-term Incentive Eligible**: Yes **Workplace Flexibility**: Yes **Posting End Date**: Open Until Filled As the province’s largest energy provider with more than 100 years of knowledge...
-
Team Lead
2 weeks ago
Surrey, British Columbia, Canada Community Living Society Full timeCommunity Living Counsellor, Team LeadCommunity Living Society - Surrey:About the OpportunityReporting to a Day Supports Manager, the Community Living Counsellor, Team Lead will provide support to the Manager in all aspects of team leadership, and home support. You will act as a day to day contact, problem solver and coach for a team of Community Living...
-
Team Lead
2 weeks ago
Surrey, British Columbia, Canada Community Living Society Full timeCommunity Living Counsellor, Team LeadCommunity Living Society - Surrey - Permanent Full TimeAbout the OpportunityReporting to the Manager of Staffed Homes, the Community Living Counsellor, Team Lead will provide support to the Manager in all aspects of team leadership, and home support. You will act as a day to day contact, problem solver and coach for a...
-
Team Lead
2 weeks ago
Surrey, British Columbia, Canada Community Living Society Full timeCommunity Living Counsellor, Team Lead Community Living Society – Surrey - Permanent Full Time About the Opportunity Reporting to the Manager of Staffed Homes, the Community Living Counsellor, Team Lead will provide support to the Manager in all aspects of team leadership, and home support. You will act as a day to day contact, problem solver...
-
Groundwater Monitoring Specialist
3 weeks ago
Surrey, Canada Ministry of Environment and Climate Change Strategy Full time**$67,931.58 - $86,624.56 annually** The Groundwater Monitoring Specialist coordinates cross-regional operations; carries out, or assigns, applied research studies and initiatives; and contributes to program and budgetary planning for the PGOWN and associated groundwater monitoring programs. The position applies professional expertise to complex groundwater...
-
BI Technical Team Lead
6 days ago
Surrey, Canada Fortisbc Full timeBranch: GasAffiliation: Management & ExemptEmployment Status: Full-Time RegularSalary Min:$93,300.00AnnuallySalary Max:$115,800.00AnnuallyShort-term Incentive Eligible: YesWorkplace Flexibility:YesPosting End Date: Open Until FilledAs the province’s largest energy provider with more than 100 years of knowledge and experience, we proudly deliver renewable...
-
BI Technical Team Lead
4 days ago
Surrey, Canada Fortisbc Full timeBranch: GasAffiliation: Management & ExemptEmployment Status: Full-Time RegularSalary Min:$93,300.00AnnuallySalary Max:$115,800.00AnnuallyShort-term Incentive Eligible: YesWorkplace Flexibility:YesPosting End Date: Open Until FilledAs the province’s largest energy provider with more than 100 years of knowledge and experience, we proudly deliver renewable...
-
Team Lead
2 weeks ago
Surrey, British Columbia, Canada Skechers Full timeCompany DescriptionJob Description:The Canadian Distribution Centre (CAN DC) is responsible for the dispatch, receipt and management of goods for the Canadian market. The key functions of the CAN DC to which this role can be delegated include dispatch, receiving and general duties associated with inventory control.This position may be engaged to supervise...
-
BI Technical Team Lead
4 weeks ago
Surrey, Canada FortisBC Full timeBranch: GasAffiliation: Management & ExemptEmployment Status: Full-Time RegularSalary Min: $93,300.00 AnnuallySalary Max: $115,800.00 AnnuallyShort-term Incentive Eligible: YesWorkplace Flexibility: Yes Posting End Date: Open Until Filled As the province’s largest energy provider with more than 100 years of knowledge and experience, we proudly...
-
BI Technical Team Lead
4 weeks ago
Surrey, Canada fortisBC Full timeBranch: GasAffiliation: Management & ExemptEmployment Status: Full-Time RegularSalary Min: $93,300.00 AnnuallySalary Max: $115,800.00 AnnuallyShort-term Incentive Eligible: YesWorkplace Flexibility: Yes Posting End Date: Open Until Filled As the province’s largest energy provider with more than 100 years of knowledge and experience, we proudly...
-
BI Technical Team Lead
2 weeks ago
Surrey, British Columbia, Canada Fortisbc Full timeBranch: GasAffiliation: Management & ExemptEmployment Status: Full-Time RegularSalary Min:$93,300.00AnnuallySalary Max:$115,800.00AnnuallyShort-term Incentive Eligible: YesWorkplace Flexibility:YesPosting End Date: Open Until FilledAs the province's largest energy provider with more than 100 years of knowledge and experience, we proudly deliver renewable...
-
BI Technical Team Lead
7 days ago
Surrey, Canada FortisBC Full timeBranch: GasAffiliation: Management & ExemptEmployment Status: Full-Time RegularSalary Min: $93,300.00 AnnuallySalary Max: $115,800.00 AnnuallyShort-term Incentive Eligible: YesWorkplace Flexibility: Yes Posting End Date: Open Until Filled As the province’s largest energy provider with more than 100 years of knowledge and experience, we proudly...
-
BI Technical Team Lead
7 days ago
Surrey, Canada fortisBC Full timeBranch: GasAffiliation: Management & ExemptEmployment Status: Full-Time RegularSalary Min: $93,300.00 AnnuallySalary Max: $115,800.00 AnnuallyShort-term Incentive Eligible: YesWorkplace Flexibility: Yes Posting End Date: Open Until Filled As the province’s largest energy provider with more than 100 years of knowledge and experience, we proudly...
-
Team Lead
2 weeks ago
Surrey, British Columbia, Canada Roots Canada Full time $17 - $23WHAT WE'RE LOOKING FOR? The Team Lead links the leadership team and the sales associates by assisting in the operational functions of the store, and motivating the team to exceed goals. Reporting directly to the Store Manager, the Team Lead provides support and coverage to the Store and Assistant Managers in their absence. They model desired selling and...
-
Team Lead
4 weeks ago
Surrey, Canada RSC Full time**Requisition ID**:174205 **Career Group**:Distribution Centre Management **Job Category**:Transportation Operations **Travel Requirements**:0 - 10% **Job Type**:Full-Time **Country**:Canada (CA) **Province**: **City**:Surrey **Location**:0052 Campbell Heights RSC **Postal Code**:V3S 3W7 Our family of 134,000 employees and franchise affiliates share...
