Service Technician

2 months ago

Edmonton, Canada Gem Cabinets Full time

**Service Technician - Subcontractor**: Closing Date: Dec 31, 2024
**Department: Service**

Since 1977 Gem Cabinets has been meeting the cabinetry needs of homeowners in Edmonton and surrounding areas, and now Gem is growing again As a locally owned and operated family business Gem prides itself on its culture of taking care of its people. Whether that is our customers that we work hard for every day, or our employees that make what we do possible, people are at the centre of everything we do. As part of our recent growth, we are looking to expand our dynamic team, and we are looking for someone with a particular set of skills.

The Service Technician is responsible for performing repairs, touch-ups, warranty items, and completion of work required in the field. All information should be communicated about site conditions, parts required and providing accurate reasons regarding why work was needed to the Service Coordinators in the office.

The Service Technician will work in a fast-paced semi-casual environment and play a critical role in ensuring customer satisfaction by actively engaging the Service Coordinators, Site Superintendents and Homeowners in a wide range of customer service scenarios while adhering to quality control standards, jobsite safety and making sure building codes are followed.

**KEY RESPONSIBILITIES**
- Arrive at and complete daily appointment items scheduled by the Service Coordinator in a timely manner
- Complete hazard assessment forms for every site appointment as required under the company safety policy
- Perform any repairs, touch-ups, warranty items, completion work, or maintenance as noted
- Troubleshoot, identify and make clear notes regarding anything still to be completed and fill out stats with times for each reason
- Report to the Service Coordinator the status of each project on a daily basis and provide updates
- Review and verify details as requested by the Service Coordinator
- Maintain accurate records and paperwork on a daily basis
- Ensure adequate parts and inventory are present in the vehicle for all jobs to be completed
- Communicate with the Service Coordinators, Site Superintendents, and Homeowners to develop and maintain effective rapport and exceptional customer service
- Attend monthly safety meetings lead by the Service Manager
- Keep up to date with Safe Job Practices and Procedures
- Communicate any ongoing concerns regarding site conditions, product and/or design issues
- Adhere to the dress code appropriate to each job site and conditions
- Proper PPE as required for construction sites
- Present neat and clean appearance wearing company uniform
- Assist fellow Service Technicians and/or Installation Sub-Contractors with duties as needed

**COVERAGE AND EQUIPMENT REQUIRED**
- Own vehicle suited to accommodate tools and material
- Current WCB coverage and Personal Liability Coverage ($2,000,000)
- Current First Aid (Emergency)
- Current CSTS - Construction Safety Training System
- Criminal record check
- Appropriate PPE, steel toed boots, hard hat, ear and eye protection
- Alberta #2 first aid kit
- A 10lb ABC fire extinguisher
- All necessary tools with proper guards in good working condition

**KNOWLEDGE & SKILLS REQUIRED**
- Cabinetmaking or 5 years equivalent field experience
- Valid driving license - class 5, clean driving abstract
- Detailed understanding of customer service
- Thorough knowledge of the standard methods, equipment, materials, tools and practices of the cabinet making trade
- Ability to learn quickly, think logically and understand abstract relationships
- Interest in keeping up with ever-changing technology
- Ability to perform math; read technical information, analyze situations to define issues and draw conclusions
- Flexibility is required to work with others and operate equipment using a variety of processes
- Ability to work with a wide diversity of individuals
- Strong attention to detail
- Must be able to lift up to 50 lbs. and stand on feet for 8 hours
- Steel toe boots and glasses / goggles are required
- Physical/Environmental requirements: driving, walking, standing, lifting, bending, kneeling
- Strong project management skills
- Strong and effective written and verbal communication and exceptional interpersonal skills
- Strong problem solving and negotiation skills
- Must be able to function with interruptions and deadlines
- Perform consistently under pressure and handle pressure/disappointment professionally
- Consistently follow up on items/tasks
- Ability to be diplomatic when dealing with clients
- Ability to establish and maintain good rapport with Site Superintendents and Homeowners
- Must be able to work independently

  • Home Service Technician for Used Appliances

    4 weeks ago

    Edmonton, Alberta, Canada Appliance All Service Full time

    Appliance Service Technician OpportunityWe are seeking a reliable and experienced Home Service Technician to join our team at Appliance All Service Ltd. in Edmonton and surrounding areas.Key Responsibilities:Assisting with loading and unloading appliances, including Fridges, Stoves, Washers, Dryers, and DishwashersPerforming household appliance repair and...

  • Petroleum Service Technician

    6 months ago

    Edmonton, Canada MI Petro Service Inc. Full time

    **About us**: MI Petro has provided retail and petroleum industry expertise for over 30 years, successfully deploying project solutions across the country. We are your prime systems engagement and delivery professionals. With the great deal of knowledge from our seasoned project management and implementation teams, as well as our national alliance with...

  • Automotive Technician

    4 weeks ago

    Edmonton, Alberta, Canada SPEEDY AUTO SERVICE Full time

    Job DescriptionWe are seeking a highly skilled Automotive Technician to join our team at SPEEDY AUTO SERVICE. As an Automotive Technician, you will be responsible for diagnosing and repairing complex issues with commercial transport trucks and automotive systems.Key ResponsibilitiesInspect and test mechanical units to locate faults and malfunctionsAdjust,...

  • Heavy Equipment Service Technician

    4 weeks ago

    Edmonton, Alberta, Canada G&G Automotive Service Ltd. Full time

    G&G Automotive Service Ltd. is currently seeking an experienced Heavy Equipment Service Technician to join our team.About the JobWe are offering a competitive salary of $55,000 per year for this role.This position requires strong problem-solving skills and the ability to work independently in a fast-paced environment.Key ResponsibilitiesInstruct and mentor...

  • Household Appliance Service Technician

    6 months ago

    Edmonton, Canada Appliance All Service Ltd Full time

    Required for _**in home**_ & _**shop household appliance repairs / service**_ ( Washers, Dryers, Fridges, Stoves, Dishwashers) - **Serving Edmonton and Area**_ - **Requirements**:_ - **MUST** have previous appliance repair experience - Thoroughly access, order parts, and repair appliances with mínimal oversight - Manage van part inventory (to minimize...

  • Experienced Household Appliance Service Technician

    6 months ago

    Edmonton, Canada Appliance All Service Ltd Full time

    Required for _**in home**_ & _**shop household appliance repairs / service**_ ( Washers, Dryers, Fridges, Stoves, Dishwashers) - **Serving Edmonton and Area**_ - **Requirements**:_ - **MUST** have previous appliance repair experience - Thoroughly access, order parts, and repair appliances with mínimal oversight - Manage van part inventory (to minimize...

  • 1st, 2nd, 3rd Year Apprentice Service Technician

    6 months ago

    Edmonton, Canada Best Buy Auto Service Full time

    Best Buy Auto Service is currently looking for an **Apprentice Automotive Service Technician** We are looking for a **1st, 2nd, or 3rd** year apprentice**. **At Best Buy Auto Service we give you the opportunity to work in a positive and encouraging environment and to advance your career. Customer service to is very important to us, so its key that you can...

  • Petroleum Service Technician

    6 months ago

    Edmonton, Canada MI Petro Service Inc. Full time

    **About us**: MI Petro has provided retail and petroleum industry expertise for over 30 years, successfully deploying project solutions across the country. We are your prime systems engagement and delivery professionals. With the great deal of knowledge from our seasoned project management and implementation teams, as well as our national alliance with...

  • Auto Body Technician

    6 months ago

    Edmonton, Canada Dland Auto Service Full time

    Dland Auto Service & Body is a 5500 ft repair shop doing mechanical repair body repair with superior customer service. We are looking for a experienced body technician. Wage is optional to be straight hours 37-48 per week or flat rate with 6 hours per day minimum, plus potential to be business partner if you are good enough and get profit share or bonus...

  • Truck Systems Technician

    4 weeks ago

    Edmonton, Alberta, Canada SPEEDY AUTO SERVICE Full time

    Job DescriptionWe are seeking a skilled Truck Systems Technician to join our team at Speedy Auto Service. In this role, you will be responsible for maintaining and repairing commercial transport truck systems.Responsibilities:Maintenance and Repair: Adjust, repair or replace parts and components of commercial transport truck systems.Inspection and Testing:...

  • Tire and Lube Technician

    6 months ago

    Edmonton, Canada Dland Auto Service Full time

    **Company description** Dland Auto Service is a fast growing auto service and body shop in Edmonton, with 6 service bays, 5500 ft shop space. **Job description** Entry level tire change and oil change technician in south Edmonton, experience and skill for tire changer/balance machine needed. Industry: Auto **Job Types**: Full-time, Part-time,...

  • Industrial Support Technician

    4 weeks ago

    Edmonton, Alberta, Canada Active Mechanical Service Ltd. Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Industrial Support Technician to join our team at Active Mechanical Service Ltd. In this role, you will provide essential support to tradespersons, apprentices, and other workers in a fast-paced mechanical environment.About the RoleThis is a permanent position working 40 hours per week, with...

  • Service Technician

    6 months ago

    Edmonton, Canada Patterson Companies, Inc. Full time

    **Overview**: As a service technician for Patterson Companies you will install, maintain and repair equipment for either our dental or animal health customers. In this role you can expect to: - Solve new, exciting challenges every day - from troubleshooting and diagnosing issues to training office staff on newly installed equipment - Work independently -...

  • Service Technician

    8 months ago

    Edmonton, Canada GM Full time

    Don Wheaton GM is looking for a **Service Technician**! As a key member of our team, the Service Technician brings to life the ultimate service experience. The Service Technician is responsible for working attentively in maintaining, repairing, and servicing customer vehicles to ensure safety and customer satisfaction as well as overall department...

  • Service Technician

    6 months ago

    Edmonton, Canada GM Full time

    Don Wheaton Service Department is looking for a **Service Technician** to add to our growing team! As a key member of our team, the Service Technician brings to life the ultimate service experience. The Service Technician is responsible for working attentively in maintaining, repairing, and servicing customer vehicles to ensure safety and customer...

  • Service Technician

    6 months ago

    Edmonton, Canada Tesla Full time

    **What to Expect** Our Tesla Service Technicians are members of the largest technician team on the planet, working together in pursuit of our mission to accelerate the world’s transition to sustainable energy. Joining Tesla means being a part of a team of the most talented technicians and engineers on the planet, working on cutting edge automotive...

  • Overhead Door Technician Assistant

    2 weeks ago

    Edmonton, Canada Abe's Door Service Ltd. Full time

    **Who We Are** “Service is our speciality we provide timely, safe and efficient service to our customers.” Based in Edmonton, Alberta since 1979, **Abe's Door Service Ltd.** is a Canadian, family-owned Commercial and Industrial door system specialist committed to offering innovative products and service that meet or exceed the industry's regulatory...

  • Truck Technician Specialist

    4 weeks ago

    Edmonton, Alberta, Canada IN & OUT TRUCK SERVICE LTD. Full time

    About the RoleWe are seeking a highly skilled Truck Technician Specialist to join our team at IN & OUT TRUCK SERVICE LTD.Key ResponsibilitiesPerform routine maintenance and repairs on commercial transport trucks, ensuring optimal performance and safety standards.Diagnose and troubleshoot issues with truck systems, including brake, suspension, and electrical...

  • Warehouse Assistant

    2 weeks ago

    Edmonton, Alberta, Canada Appliance All Service Full time

    We are seeking a reliable and physically fit Warehouse Assistant to join our team at Appliance All Service in Edmonton, AB. As a key member of our operations team, you will play a vital role in supporting our appliance technicians with daily tasks and ensuring the smooth operation of our warehouse and shop.

  • Service Technician

    6 months ago

    Edmonton, Canada Hotsy Cleaning Systems Full time

    **Service Technician** **Hotsy Cleaning Systems** **Edmonton, Alberta, Canada** Hotsy Water Blast manufactures and distributes industrial cleaning systems. We are #1 in North America. Our products are high quality and our reputation for delivering excellent customer service is our greatest asset. We are looking for a Service Technician for our Edmonton...