Sales Associate

2 weeks ago


Oshawa, Canada 2nd Time Around Tires Full time

**Job Summary**

**Duties**
- Greet customers warmly and assist them in locating products within the store.
- Provide knowledgeable assistance on product features, benefits, and promotions to encourage upselling.
- Process transactions accurately using the Point of Sale (POS) system, including cash handling and credit card processing.
- Maintain an organized and visually appealing sales floor by restocking shelves and ensuring merchandise is displayed effectively.
- Handle customer inquiries and resolve any issues or complaints with professionalism and courtesy.
- Uphold store policies regarding returns, exchanges, and customer service standards.
- Keep up-to-date with product knowledge to effectively communicate with customers.
- Assist in inventory management by participating in stock counts and reporting discrepancies as needed.

**Skills**
- Strong customer service skills with a friendly demeanor.
- Must be knowledgeable and have a sound understanding of tire and wheel fitments.
- Willing to learn and adapt to a changing environment.
- Ability to upsell products effectively while maintaining customer satisfaction.
- Proficient in using POS systems for transaction processing.
- Excellent organizational skills to manage tasks efficiently in a fast-paced environment.
- Capable of selling products through effective communication and persuasion techniques.
- Proficient in English, both spoken and written, to interact with customers clearly.
- Experience in cashiering and cash handling procedures is preferred.
- Background in retail sales is advantageous, showcasing an understanding of the sales process.
- Strong phone etiquette for handling customer inquiries over the phone.

Join our team as a Sales Associate where your contributions will directly impact our customers' experiences and the overall success of our store

Pay: $18.00-$25.00 per hour

Expected hours: 35 - 44 per week

Shift:

- 10 hour shift
- 12 hour shift
- 4 hour shift
- 8 hour shift
- Afternoon shift
- Day shift
- Evening shift
- Morning shift

Work days:

- Every Weekend
- Holidays
- Monday to Friday
- Weekends as needed

**Education**:

- Secondary School (preferred)

**Experience**:

- sales: 1 year (preferred)
- Customer service: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person


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