Barista/manager

5 months ago

North York, Canada Cafe Landwer Yorkdale Full time

**Cafe Landwer is seeking the best and brightest barista minds to join our team of proven pros.**

We believe our success is driven by working alongside leaders who are continually growing and driven to push themselves, their team and our business forward.

If you are inspire to truly great career, this is your opportunity to work for a team who cares about good quality coffee

**KEY DUTIES AND RESPONSIBILITIES**:

- Oversee and manage all bar staff and bar areas of the restaurant
- Manage staff, providing them with feedback, maintain a high level of employee morale
- Ensure positive guest service in all areas; investigate and respond to complaints, taking any and all appropriate actions to turn dissatisfied guests into return guests
- Recruit, train, motivate bar staff; oversee continual training and performance; keep employee records up-to-date and organized
- Create an engaging and energetic environment where all associates work as a highly functioning team
- Create and update the beverage list in coordination with the the General Manager
- Recommend food and beverage pairings; advise guests on beverages based on their personal tastes and food choices
- Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility, and labour costs
- Smart Serve certification required

**SKILLS & CERTIFICATIONS**
- Previous experience in a bartending or barista role is required
- Knowledge of coffee preparation techniques is required
- Familiarity with restaurant operations is required
- Strong leadership skills and the ability to effectively manage a team
- Excellent communication and interpersonal skills
- Proven track record of providing exceptional customer service
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- SmartServe certification required

**Job Types**: Full-time, Permanent

**Salary**: Up to $20.00 per hour

**Benefits**:

- Discounted or free food
- Extended health care
- On-site parking
- Store discount

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Every Weekend
- Holidays
- Morning shift

Supplemental pay types:

- Bonus pay
- Tips

Ability to commute/relocate:

- North York, ON: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Barista: 3 years (required)
- Management: 1 year (preferred)

Licence/Certification:

- Smart Serve (required)

Work Location: In person

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