Desktop Support Associate

6 days ago

Montréal, Canada NTT DATA Full time

We are currently seeking Desktop Support Associate to join our team in Montreal, Quebec (CA-QC), Canada (CA).
- Individuals here have a well-rounded knowledge of the policies and procedures for their work area.
- French speaking and written
- Their work may require discretion and independent judgment for non-routine matters. However, the primary focus of work activity is predominately routine.
- They may make policy recommendations to their managers and be an escalation point for less experienced team members.
- Performs basic troubleshooting, parts replacement, systems upgrades, deployment and repair on desktops / notebooks/ printers.
- May respond to calls after normal business hours per leader instructions.
- Performs troubleshooting, parts replacement, system upgrades, basic deployment, and repair on desktops / notebooks/ printers.
- Identifies potential issues that could adversely impact end user experience and takes corrective action.
- Typically requires 2-4 years relevant experience.
- High School Diploma or equivalent.
- Undergraduate degree or some college coursework preferred.
- Strong knowledge of Windows operating system environment.
- Solid client service skills.
- A+ desktop or equivalent skill set is required; additional certifications for various hardware platforms may be required.
- Ability to physically perform general office requirements.
- Must be able to perform essential responsibilities with or without reasonable accommodations.
- Significant travel including overnight domestic or international trips may be required.
- Must have a valid Canadian Drivers License
- Must have reliable personal transportation (Automobile)

About NTT DATA Services:
NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.

  • Desktop Support

    2 months ago

    Montréal, Canada Atlantis IT group Full time

    **Role: Desktop Support - French** **Location: Montreal, QC** **Duration - Long Term** **Role and Responsibilities** Install and configure desktops, laptops, mobile devices, and associated peripherals and related software Perform onsite updates, configuration changes, or software installations and security patches Perform bulk MACDs Provide technical...

  • Desktop Support

    2 months ago

    Montréal, Canada Atlantis IT group Full time

    **Role: Desktop Support** **Location: Montreal, QC** **Duration - Long Term** **Role and Responsibilities** Install and configure desktops, laptops, mobile devices, and associated peripherals and related software Perform onsite updates, configuration changes, or software installations and security patches Perform bulk MACDs Provide technical support and...

  • Desktop Support

    2 months ago

    Montréal, Canada Atlantis IT group Full time

    **Role: Desktop Support** **Location: Montreal, QC** **Duration - Long Term** **Role and Responsibilities** Install and configure desktops, laptops, mobile devices, and associated peripherals and related software Perform onsite updates, configuration changes, or software installations and security patches Perform bulk MACDs Provide technical support and...

  • Desktop Support

    2 months ago

    Montréal, Canada Atlantis IT group Full time

    **Role: Desktop Support - ONSITE** **Location: Montreal, QC - FRENCH** **Location: Toronto,ON** **Duration - Long Term** **Role and Responsibilities** Install and configure desktops, laptops, mobile devices, and associated peripherals and related software Perform onsite updates, configuration changes, or software installations and security patches...

  • Desktop Support

    2 months ago

    Montréal, Canada Atlantis IT group Full time

    **Role: Desktop Support - ONSITE** **Location: Montreal, QC, - FRENCH** **Location: Toronto,ON - FRENCH** **Duration - Long Term** **Role and Responsibilities** Install and configure desktops, laptops, mobile devices, and associated peripherals and related software Perform onsite updates, configuration changes, or software installations and security...

  • Desktop Support

    2 weeks ago

    Montréal, Canada Atlantis IT group Full time

    **Role: Desktop Support - French** **Location: Montreal, QC** **Duration - Long Term** **Role and Responsibilities** Install and configure desktops, laptops, mobile devices, and associated peripherals and related software Perform onsite updates, configuration changes, or software installations and security patches Perform bulk MACDs Provide technical...

  • Desktop Support

    3 weeks ago

    Montréal, Canada Atlantis IT group Full time

    **Role: Desktop Support - French & English** **Location: Montreal, QC** **Duration - Long Term** **Role and Responsibilities** Install and configure desktops, laptops, mobile devices, and associated peripherals and related software Perform onsite updates, configuration changes, or software installations and security patches Perform bulk MACDs Provide...

  • Desktop Support

    4 weeks ago

    Montréal, Canada stwos soft Full time

    Position **:Desktop Support** Location : Montreal, QC contract - onsite from day 1 Responsibilities: - Excellent analytical and problem-solving skills Demonstrable experience in managing a successful team of support technicians and successful completion of computer hardware and current desktop support technician certifications Excellent customer...

  • Desktop Support

    4 weeks ago

    Montréal, Canada Atlantis IT group Full time

    Hello **Hope you are doing great....!!** Please let me know your interest along with your updated resume and details. (It will be great help if you can refer someone for the same in case you are not currently available) **Job Title: Desktop support(French)** **Location: Montreal QC, ON(onsite)** **Duration: Long term** Clear and strong customer focus...

  • Desktop Support Technician

    3 weeks ago

    Montréal, Canada Ovation Workplace Services Full time

    (a) A+ Certification or equivalent experience (b) Good working knowledge of Active Directory (c) 2+ years’ experience providing technical support in a fast paced and constantly changing environment up to executive management level. (d) Excellent customer service and communication skills including providing VIP support (e) Experience supporting large...

  • Desktop Support Technician

    3 weeks ago

    Montréal, Canada Ovation work place services Full time

    (a) A+ Certification or equivalent experience (b) Good working knowledge of Active Directory (c) 2+ years’ experience providing technical support in a fast paced and constantly changing environment up to executive management level. (d) Excellent customer service and communication skills including providing VIP support (e) Experience supporting large...

  • Desktop Support

    2 months ago

    Montréal, Canada EHUB GLOBAL Full time

    **Role: Desktop Support** **Location: Montreal QC ( Onsite - Hybrid)** **JD**: **Experience: 4 to 6 years** A leading provider of platforms; digital innovation; artificial Intelligence and end-to-end IT services and solutions for Global 1000 companies. We are transforming corporations through deep domain expertise; knowledge-based ML platforms; as well as...

  • Desktop Support

    2 days ago

    Montréal, Canada EHUB GLOBAL Full time

    **Role: Desktop Support** **Location: Montreal QC ( Onsite - Hybrid)** **JD**: **Experience: 4 to 6 years** A leading provider of platforms; digital innovation; artificial Intelligence and end-to-end IT services and solutions for Global 1000 companies. We are transforming corporations through deep domain expertise; knowledge-based ML platforms; as well as...

  • Desktop Support

    1 month ago

    Montréal, QC, Canada Tata Consultancy Services Full time

    About TCS TCS operates on a global scale, with a diverse talent base of more than 600,000 associates representing 153 nationalities across 55 countries. TCS has been recognized as a Global Top Employer by the Top Employers Institute - one of only eight companies worldwide to have achieved this status. Our organizational structure is domain-led and designed...

  • Desktop Support

    1 month ago

    Montréal, QC, Canada Tata Consultancy Services Full time

    About TCS TCS operates on a global scale, with a diverse talent base of more than 600,000 associates representing 153 nationalities across 55 countries. TCS has been recognized as a Global Top Employer by the Top Employers Institute - one of only eight companies worldwide to have achieved this status. Our organizational structure is domain-led and designed...

  • Desktop Support

    2 weeks ago

    Montréal, Canada Epsilon solutions pvt ltd. Full time

    Responsibilities: - Excellent analytical and problem-solving skills Demonstrable experience in managing a successful team of support technicians and successful completion of computer hardware and current desktop support technician certifications Excellent customer service skills Desk side Support Management Customer Relationship Management Vendor...

  • Desktop Support Technician

    2 weeks ago

    Montréal, Canada TTEC Full time

    Desktop Support Technician - On site Quebec, CAN (French not required) **Desktop Support Technician** Bringing smiles is what we do at TTEC... for you and the customer. As a Desktop Support Associate Technician working onsite, you'll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning...

  • Desktop Support

    2 months ago

    Montréal, Canada Atlantis IT group Full time

    **Role: Desktop Support - French** **Location: Montreal** **Duration - Long Term** **Roles and Responsibility** 1. Knowledge on End User Computing Devices (Laptop / Desktop / VDI) 2. Expertise on windows 7/ 10 administrations 3. Good troubleshooting skills on MS Office, O365, Internet Explorer and other Operating system related issues 4. Knowledge on...

  • Desktop Support

    3 weeks ago

    Montréal, Canada Atlantis IT group Full time

    Hi, Hope you are doing great...... Please let me know your interest along with your updated resume and details. (It will be great help if you can refer someone for the same in case you are not currently available) **Role**:Desktop Support - French** **Location**:montreal,Toronto (OnSite)** **Duration - Long Term** **Roles and Responsibility** 1....

  • Desktop Support Technician Level I

    3 weeks ago

    Montréal, Canada Heunets Systems Full time

    URGENT! Job Role - Desktop Support Technician Level 1 Job Summary Desktop Technician will provide day to day local a) Provide first/second level contact and problem resolution for customer issues. b) Work with Third Party Vendors to remediate complex AV issues as needed. c) Provide timely communication on issue status and resolution. d) Maintain ticket...