Program Manager, Automation

4 weeks ago

Vaughan, Canada Engineering Search Firm Inc Full time

**SUMMARY**:Working in a team of designers/engineers/service technicians, the Program Manager will play a critical role in technical sales, customer relationship management and project management in the realm of custom automated machinery. The role requires direct interaction with Customers, Sales and Operations Teams to deliver and manage orders for the business.

**MAJOR RESPONSIBILITIES**:
Management of program scope, technical requirements and timelines including leading order kickoff for customer orders.

Ensure necessary order information is obtained from customers

Attend design reviews and ensure scope compliance.

Follow through with customer complaints to successful resolution until system buy-off

Manage milestones, updates, and follow projects and orders to completion.

Back up the Automation Business Manager as required.

**MINIMUM QUALIFICATIONS**:
**TECHNICAL KNOWLEDGE/EXPERIENCE**

Post-Secondary education - Completion of College or University in Bachelor’s degree in Engineering, Business, or related field preferred.

Proven knowledge of industrial automation and control systems

Strong communication and computer skills

Excellent knowledge of MS Office; working knowledge of program/project management software.

Able to view 3D models, 2D drawings, and electrical schematics

Fluency in Spanish is an asset

Some travel might be required

Decision Making: Utilizing an effective process to make decisions

Teamwork: Working effectively with others

Analytical Skills: Strong analytical and problem solving aptitude. Attention to detail

Interpersonal Skills: Effectively communicating, building rapport and relating well to people. Frequently able to speak with customers

Versatility: The ability to work on multiple projects simultaneously

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