Logistics Dispatcher/customer Service Rep

2 weeks ago

Winnipeg, Canada Trappers Transport Ltd Full time

Trappers Transport Ltd. is an industry leader aspiring to be the best-in-class provider of temperature-controlled food logistics services. We specialize in temperature-controlled warehousing, logistics, and transportation within Canada and the United States. This position will be part of the Plett Trucking team, a subsidiary of Trappers Transport Ltd.

Our brand is a reflection of our core values - great people, a great culture, and a team environment that promotes everyone to succeed. We are committed to each and every member on our team to provide training, a safe and respectful work environment, within a clean and comfortable working environment.

**The Opportunity**

We are currently seeking a Full-Time Permanent **Logistics Dispatcher/CSR** at our Head Quarters in Winnipeg. This position is responsible for optimizing customer and driver satisfaction through planning and dispatching on-time pick-ups and deliveries that minimize driver down time and meet safety and D.O.T. regulations, while maintaining profitability and providing exceptional customer service.

**Role and Responsibilities**
- Overall day to day responsibility for the Planning, forecasting and management of Plett Trucking Ltd. assets (Drivers, Tractors, Trailers etc.)
- Local and highway dispatch
- Provide support to the Load Planner and Logistics Manager
- Ensuring pick-ups and deliveries are fully coordinated so as to fully satisfy the customers’ (shipper/ consignee) requirements.
- Provide personalized, high level customer service to exceed the expectations of our customers.
- Other duties as assigned

**Job Requirements**:

- Prior Transportation, and/or Logistics experience required
- Strong organizational skills and attention to details required
- Strong customer service and relationship-building skills
- Excellent communication skills, both written and verbal
- The ability to thrive in a fast-pace, deadline-oriented environment
- Possess strong logic, and ability to take initiative
- Proficient in Microsoft Office, with a focus on Outlook, Excel, Word
- Multi-task, must be flexible and balance shifting priorities to meet deadlines
- Work effectively as a member of a team
- Detail-oriented, thorough, and accurate

We offer competitive compensation and a benefits program. A career with Trappers Transport provides you with the opportunity to develop your own potential. We offer an open-minded, family environment and a work culture that empowers its employees to thrive.

Trappers Transports is an equal opportunity employer with a strong commitment to the individual and collective growth of our employees and a commitment to diversity and inclusiveness in the workplace.

**Benefits**:

- Dental care
- Paid time off
- Vision care

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Winnipeg, MB: reliably commute or plan to relocate before starting work (required)

**Experience**:

- dispatching: 1 year (preferred)

Shift availability:

- Day Shift (preferred)

Work Location: In person

  • Truck Dispatcher

    4 weeks ago

    Winnipeg, Canada Abbyland Logistics inc Full time

    **ABBYLAND LOGISTICS** This position has responsibility for managing several aspects of the day-to-day logistics coordination needs of customers. This role will involve communicating with drivers, carriers, vendors, and customers to provide the most cost effective and efficient services. **Responsibilities** - Develop and build strong working relations...

  • Dispatcher- Night Shifts

    4 weeks ago

    Winnipeg, Canada Speedy Singh Logistics Inc Full time

    Speedy Singh Logistics Inc Is an established Winnipeg-based transport company. We are hiring Full-Time dispatcher. It is a permanent position. Duties and responsibilities: - Manage drivers and equipment according to load requirements. - Track loads, drivers, and equipment. - Providing customers with updates. - Attaining appointments. - Completing...

  • Dispatcher/customer Service

    4 days ago

    Winnipeg, Canada City Mix Full time

    City Mix is currently looking to fill a Dispatcher/Customer Service position **Responsibilities**: - Coordinate, schedule and dispatch drivers according to customer requirements - Interacting with customers - Answering all customer calls - Filling out customer order cards and entering orders into dispatch software - Calculate quantities, provide pricing...

  • Dispatcher

    4 weeks ago

    Winnipeg, Canada D&W LOGISTICS LTD. Full time

    **Responsibilities**: - Monitor and track the progress of all vehicles and personnel. - Communicate with drivers and customers in a professional manner. - Dispatch vehicles to customer locations in a timely manner. - Provide accurate information to customers regarding estimated arrival times. - Keep accurate records of all dispatched orders and vehicles. -...

  • Dispatcher, Trucks

    4 weeks ago

    Winnipeg, Canada Himmat Logistics Inc. Full time

    Education: Secondary (high) school graduation certificate - Experience: Will train **Tasks**: - Ensure accuracy of completed time sheets, payroll and other summaries - Ensure proper functioning of equipment - Maintain work records and logs - Monitor personnel workloads and locations - Organize warehouse and work areas - Perform general office duties -...

  • Truck Dispatcher

    7 days ago

    Winnipeg, Canada DCL Logistics Inc. Full time

    Education: Secondary (high) school graduation certificate - Experience: Will train **Tasks**: - Ensure accuracy of completed time sheets, payroll and other summaries - Maintain work records and logs - Perform general office duties - Provide customer service - Advise vehicle operators of traffic and other problems - Dispatch personnel according to schedules...

  • truck dispatcher

    2 weeks ago

    Winnipeg, Canada DCL Logistics Inc. Full time

    Education: Secondary (high) school graduation certificateExperience: Will trainTasksEnsure accuracy of completed time sheets, payroll and other summariesMaintain work records and logsPerform general office dutiesProvide customer serviceAdvise vehicle operators of traffic and other problemsDispatch personnel according to schedules and work ordersDispatch...

  • truck dispatcher

    2 weeks ago

    Winnipeg, Canada DCL Logistics Inc. Full time

    Education: Expérience: EducationSecondary (high) school graduation certificateTasksEnsure accuracy of completed time sheets, payroll and other summariesMaintain work records and logsPerform general office dutiesProvide customer serviceAdvise vehicle operators of traffic and other problemsDispatch personnel according to schedules and work ordersDispatch...

  • Dispatcher/customer Service

    4 weeks ago

    Winnipeg, Canada Duncalfe Mechanical Ltd. Full time

    Assess clients needs and assign the appropriate technician - Dispatch technicians accordingly - Timekeeping - Account Receivable - Prepares quotes for customers - Fast phase environment **Salary**: $16.00-$17.00 per hour Flexible Language Requirement: - French not required Schedule: - 8 hour shift Ability to commute/relocate: - Winnipeg, MB: reliably...

  • Dispatcher/planner

    5 days ago

    Winnipeg, Canada PFM Freight and Distribution Full time

    As the Dispatcher / Planner you will be responsible for: - Providing daily updates to all customers - Track and Trace all trucks and monitor delivery & pick up ETA's - Communicate pick up and delivery information to drivers - Responsible for order entry and dispatch updates in Axxon Dispatch Software - General understanding of Transportation Hours of...

  • Customer Care Representative/dispatch

    4 weeks ago

    Winnipeg, Canada Lafarge Canada Inc Full time

    Why work for Lafarge?: As the global leader in innovative and sustainable building materials, we’re committed to shaping a **greener**, **smarter** and **healthier** world. At Lafarge Canada Inc., **safety** comes first, **collaboration** matters and **diversity** is celebrated with people who share our desire to continually **make our materials...

  • dispatchers supervisor

    3 weeks ago

    Winnipeg, Canada Sachtek Global Logistics Inc. Full time

    Education: Secondary (high) school graduation certificateExperience: 1 year to less than 2 yearsWork settingTransportationTasksCo-ordinate activities with other work units or departmentsPrepare and submit reportsEnsure smooth operation of computer equipment and machineryArrange for maintenance and repair workResolve work problems, provide technical advice...

  • dispatchers supervisor

    3 weeks ago

    Winnipeg, Canada Sachtek Global Logistics Inc. Full time

    Education: Expérience: EducationSecondary (high) school graduation certificateWork settingTransportationTasksCo-ordinate activities with other work units or departmentsPrepare and submit reportsEnsure smooth operation of computer equipment and machineryArrange for maintenance and repair workResolve work problems, provide technical advice and recommend...

  • Truck Dispatcher

    4 days ago

    Winnipeg, Canada D & W Logistics Ltd. Full time

    Education: Secondary (high) school graduation certificate - Experience: 1 to less than 7 months **Work setting**: - Transportation **Tasks**: - Maintain work records and logs - Monitor personnel workloads and locations - Perform general office duties - Provide customer service - Advise vehicle operators of traffic and other problems - Dispatch personnel...

  • Dispatcher, Trucks

    2 weeks ago

    Winnipeg, Canada KEEN TRANSPORT & LOGISTICS INC. Full time

    Education: Secondary (high) school graduation certificate - Experience: Will train **Tasks**: - Maintain work records and logs - Perform general office duties - Provide customer service - Dispatch personnel according to schedules and work orders - Follow-up on issues with work orders - Handle wake-up calls - Keep track of shipments - Knowledge of cross...

  • dispatcher, trucks

    7 days ago

    Winnipeg, Canada ROYAL BROTHERS LOGISTICS INC. Full time

    Education: Secondary (high) school graduation certificateExperience: Will trainTasksMaintain work records and logsMonitor personnel workloads and locationsPerform general office dutiesProvide customer serviceAssist with maintenance of communications equipmentDispatch personnel according to schedules and work ordersFollow-up on issues with work ordersKeep...

  • dispatcher, trucks

    1 week ago

    Winnipeg, Canada ROYAL BROTHERS LOGISTICS INC. Full time

    Education: Expérience: EducationSecondary (high) school graduation certificateTasksMaintain work records and logsMonitor personnel workloads and locationsPerform general office dutiesProvide customer serviceAssist with maintenance of communications equipmentDispatch personnel according to schedules and work ordersFollow-up on issues with work ordersKeep...

  • Dispatch Coordinator

    4 weeks ago

    Winnipeg, Canada Frontier Supply Chain Solutions Inc Full time

    Frontier Supply Chain Solutions Inc. is recognized as a growing provider of US and Canadian Customs Services, Trade Consulting, and Supply Chain Logistics, including parcel and courier delivery in Winnipeg and southern Manitoba. We are seeking an experienced Dispatch Coordinator who enjoys a fast-paced environment and has a good memory of schedules,...

  • dispatcher, trucks

    3 weeks ago

    Winnipeg, Canada SHELBY LOGISTICS LTD. Full time

    Education: Expérience: EducationSecondary (high) school graduation certificateTasksProvide customer serviceDispatch personnel according to schedules and work ordersFollow-up on issues with work ordersKeep track of shipmentsMaintain vehicle operator work recordsRecord mileage, fuel use, repairs and other expensesExperienceWill trainDurée de l'emploi:...

  • Experienced Dispatch

    4 days ago

    Winnipeg, Canada Crosstown Express Inc Full time

    Crosstown Express is seeking highly motivated individuals for Dispatch & Office Duties in Winnipeg & the surrounding areas. Crosstown Express formed in 2006 and has rapidly grown ever since to become one of the leading Courier & Logistic Companies in Winnipeg. We strive to bring excellent customer service and time management to our customers. We take our...