Assistant Manager
5 months ago
BusBusBus is the largest network of private bus companies. Our mission is to provide reliable, safe and sustainable bus transportation and simplify the organization of group bus tours by providing a turnkey service that is unique, accessible and tailor-made. We want to exceed customer expectations by delivering a superior and always innovative customer experience.
**Responsibilities**:
- Assist the manager in overseeing daily operations of the store
- Provide excellent customer service and ensure customer satisfaction
- Train and develop team members on company policies and procedures
- Assist with recruiting, hiring, and onboarding new employees
- Manage inventory and ensure stock levels are maintained
- Monitor sales performance and implement strategies to drive sales growth
- Handle customer inquiries, complaints, and escalations in a professional manner
- Collaborate with the manager to develop and implement marketing initiatives
- Ensure compliance with company standards and regulations
- Assist with payroll processing and scheduling
**Requirements**:
- Previous experience in a retail or customer service role
- Strong administrative skills with attention to detail
- Ability to effectively communicate in multiple languages is a plus
- Experience in training development and team management
- Knowledge of point-of-sale (POS) systems and cash handling procedures
- Familiarity with market trends and competitor analysis
- Ability to handle confidential information with integrity
- Excellent problem-solving and decision-making skills
- Flexibility to work evenings, weekends, and holidays as needed
**Salary**: $20.00-$22.00 per hour
**Benefits**:
- Dental care
- Extended health care
- Store discount
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus pay
- Commission pay
- Overtime pay
- Signing bonus
- Tips
Work Location: In person
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