Evs Technician

InCharge Energy is seeking a detail-oriented **Electric Vehicle Charging Station (EVCS) Technician **to support the service needs of its customers. Service is the core of the company, and it is being supported with software, project management, and equipment integrations that make the service division even more valuable to the growth strategy. The EVCS Technician will work in the service operations division reporting directly to the Field Service Manager. Key aspects of the work include diagnosing and repairing trouble with charging infrastructure in addition to handling regularly scheduled maintenance.

**What You’ll Do**
- Repair maintain, troubleshoot, and service electrical charging infrastructure using skills and tools that range from computer diagnostics to basic electrical tools
- Maintain detailed and timely documentation for repairs and installations
- Coordinate with third parties/vendors for the flawless execution of projects
- Ensure that all services and projects are delivered on-time, within the scope, and within budget
- Ensure resource availability and allocation to satisfy the service requirements of our clients
- Manage a detailed service plan to monitor and track progress
- Measure charging infrastructure performance using appropriate tools and techniques
- Report and escalate to company management as needed
- Represent the company at client locations with the highest standards of professional conduct
- Perform risk management to minimize project risks
- Establish and maintain relationships with third parties/vendors
- Create and maintain comprehensive project documentation
- Meet with clients to take detailed ordering briefs and clarify specific requirements of each project
- Attend conferences and training as required to maintain proficiency
- Perform other related duties as assigned

**Your Experience and Capabilities**
- 2+ years of electrical, EV or related work experience in a client-facing role
- Associate’s degree or certificate in electrician-related field
- General knowledge of charging, automotive, and/or vehicle systems
- Hands-on experience in either electrical, mechanical, or other related field service experience; experience with electrical and mechanical troubleshooting
- Enterprising, self-starter attitude
- Adaptable to the changing dynamics of start-up business strategy
- Proven working experience in service operations
- Excellent client-facing and internal communication skills
- Detail-oriented, resourceful, diligent, and able to operate independently with limited supervision (completing assigned work accurately and in a timely manner)
- Good driving record demonstrating the ability to safely operate a motor vehicle
- Ability to rent a vehicle and clear TSA security with proper ID if needed
- Associates Degree or higher in an applicable technical field is desirable
- ASE or other applicable certification is desirable
- Commercial Driver's License or ability to obtain is desirable
- Ability to Travel 50% - 75%

**Physical and Environmental Demands**
- Include but not limited to the following: lifting, bending, climbing, kneeling, reaching, sitting, standing, working from ladders, walking, working in extreme temperatures (cold/heat), confined quarters, excessive noise, and high voltage

**What We Offer**
- Competitive compensation and benefits package including REER matching contribution, health, dental, and vision, cell phone reimbursement, and unlimited vacation
- Use of Company Electric Vehicle

CAD Hourly Range$40—$50 CADInCharge Energy recherche un **Technicien en bornes de recharge pour véhicules électriques (VE) **méticuleux afin de soutenir les besoins de service de ses clients. Le service est au cœur de l'entreprise et il est renforcé par des intégrations logicielles, une gestion de projet et des équipements qui rendent la division de service encore plus précieuse pour la stratégie de croissance. Le technicien en bornes de recharge VE travaillera au sein de la division des opérations de service, relevant directement du responsable du service sur le terrain. Les principaux aspects du travail comprennent le diagnostic et la réparation des problèmes liés à l'infrastructure de recharge, ainsi que la maintenance régulièrement programmée.

**Vos responsabilités**
- Réparer, entretenir, diagnostiquer et assurer le service de l'infrastructure de recharge électrique en utilisant des compétences et des outils allant du diagnostic informatique aux outils électriques de base.
- Maintenir une documentation détaillée et ponctuelle des réparations et des installations.
- Coordonner avec des tiers/fournisseurs pour l'exécution sans faille des projets.
- Veiller à ce que tous les services et projets soient livrés dans les délais, dans le cadre et dans le budget.
- Assurer la disponibilité des ressources et leur allocation pour répondre aux besoins de service de nos clients.
- Gérer un plan de service détaillé pour surveiller et suivre les