Analyst, Quality Assurance

1 month ago

Toronto, Canada RFA Bank of Canada, RFA Mortgages Corp. Full time

RFA’s residential mortgage lending business is operated by RFA Mortgage Corporation and RFA Bank of Canada, a federally regulated Schedule I Bank. RFA Mortgage Corporation specializes in Prime lending (Insured, Insurable, Uninsurable), while RFA Bank of Canada is a balance sheet based Alternative mortgage lender (Alt-A and B lending). Combined, RFA offers mortgage brokers a one-stop shop with our full suite of competitive Prime and Alternative mortgages.
RFA’s strategic vision is to be a long-term leader in the residential lending segment by offering a value proposition beyond just rate and compensation. Through building a competitive broker experience and solutions-oriented product suite, RFA’s goal is to be recognized and recommended by our mortgage broker partners, mortgagors, and other strategic partners, for our financing solutions and broker/client experience.
The Opportunity
- Ensure post fund reviews are conducted regularly as required in a timely, efficient, and objective basis. Focus will be on identifying and assessing risks (Credit, Funding, Compliance, AML) within established SLA’s.
- Ensure prefunding reviews are conducted on all designated/delegated files within corporate mandates prior to funding with a focus on identifying and assessing risks (Credit, Compliance, AML) within established SLA’s.
- Provide guidance and recommendations to management and related stakeholders on credit issues, findings, and trends.
- Assist in new mortgage originator post fund reviews and provide analysis as per mandate.

On occasion, assist in preparing, reviewing, and analyzing external audit files.
- Review, when required, serious delinquent accounts and provide summary of findings/prepare document package.
- Maintain the integrity of the information input into Kairos QA and make recommendations for improvements.
- Perform other responsibilities and assist with special projects, as required.

Operational Efficiency and Risk Management
- Escalate files with higher risk (Credit, Compliance, Operational) as directed in RFAMC procedures and policies.
- Refer any files to management where perceived misrepresentation appears to be evident.

Ensure number of files reviewed meets corporate minimum sampling requirements.
- Recommend changes for updates to workflow improvements, guideline clarification/modifications, and fraud initiatives.
- Participate in preparing/assisting in executive presentations related to Quality Assurance initiatives as required.

Regulatory & Compliance
- Complete all regulatory and compliance and risk management training.
- Comply with requirements as set by the Compliance function and external regulatory bodies.
- Act in accordance with the company’s Board-approved risk appetite and tolerance for risk.

**What you can bring to RFA**:

- Minimum 5 years in Residential Mortgage / Lending Adjudication experience with strong knowledge in credit, risk, and fraud detection.
- Post-Secondary education in a related discipline (business, audit).

**Benefits of Working at RFA**:

- Health & Dental Care
- Vision Care
- RRSP Match
- Vacation & Personal Days
- Hybrid working environment
- Comprehensive knowledge of mortgage operations, credit/insurer policies, including credit principles, practices, processes, products, services.
- Proficient in risk management practices and fraud procedure/prevention strategies.
- Well-developed communication skills, verbal and written, sufficient to provide clear and detailed explanation and interpretation of information, analysis, and recommendations.
- Self Driven, motivated with the ability to operate independently and in a team environment.
- Excellent organization and time management skills.
- Can work under pressure within multiple and/or sometimes conflicting deadlines.

Accessibility
Accommodation is available upon request for applicants and employees with disabilities. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure you have access to a fair and equitable process. Any information received relating to accommodation will be addressed confidentially.

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