Customer Service

2 weeks ago

Dartmouth, Canada Black Bow Gift Co. Full time

Do you consider yourself a jack of all trades or love to multi-task? We have the role for you

You’ll need to have a love for what we offer—luxury gifts for all occasions—and be excited to spread our services to potential clients. Opportunities to advance and for additional hours/income if desired

**Hours - 15-40 Hours per week**

**Location: Russell Lake Area Dartmouth, Nova Scotia**

In this role you will:

- Be responsible for various stages of the gift making process in alignment with our standards as required (pulling orders, making gifts, packing for shipping, printing shipping labels, etc.)
- Work alongside the studio team to ensure smooth and efficient operational processes and assist in other operational activities as required (e.g. processing and unpacking incoming product orders)
- Assist in various other studio activities when required (e.g. gift pricing, website work and strategic planning)
- Overseeing and ensuring the gifting work space is clean and set up for maximum efficiency including light cleaning/tidying duties as required in the studio
- Design, mock and price new gift ideas for upcoming seasons and for corporate projects when required

Do you have the sskills that will enable you to succeed in this role? We'd love to work with you if you have:

- A passion for creating a uniquely personal and memorable customer experience
- Familiarity with iOS and/or macOS, or comparable technology, is preferred
- A positive and energetic attitude
- Fast learner, a self-starter and able to work independently
- Good time management and organizational skills
- Strong problem-solving abilities
- Excellent punctuality, attendance, and reliability to commute to our Dartmouth studio
- Ability to work quickly and efficiently while maintaining a high quality standard
- A high standard for cleanliness and organization
- Comfort to work with a dog on site
- Comfort to work in a scented workspace
- Physical stamina and the ability to stand for extended periods of time
- Ability to lift 40 to 50 pounds in weight
- Warehouse experience an asset
- Shopify experience an asset

**Job Type**: Part-time
Part-time hours: 15-40 per week

**Salary**: $15.00-$18.50 per hour

**Benefits**:

- Casual dress
- Company events
- On-site parking
- Paid time off
- Store discount
- Tuition reimbursement

Flexible Language Requirement:

- French not required

Schedule:

- Day shift
- Monday to Friday

COVID-19 considerations:
curb side pickup available

Ability to commute/relocate:

- Dartmouth, NS: reliably commute or plan to relocate before starting work (required)

Application question(s):
**Experience**:

- Customer Service: 1 year (required)

Work Location: In person

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