Etobicoke General Hospital

3 weeks ago

Etobicoke, Canada Paladin Security Full time

Etobicoke General Hospital - Full Time Team Lead
**Position**: Team Lead
**Site**: Etobicoke General Hospital
**City**: Etobicoke, ON
**Status**: Full-Time
**Hours**: Rotating Continental

**Pay Rate**: $20.90 / an hour

Are you interested in starting a career in a fast paced and growing industry? As a provider of security services to clients with complex security needs, Paladin Security Group is offering an exciting career opportunity for you to give back to your community, while developing skills for future careers. Our training programs are also a leader in the security industry, and they will help prepare you for advancements, as well as build your resume for a potential career in law enforcement.

**Site Description**: Etobicoke General is a full-service community hospital with many specialized services including a critical care response team, cardiac catheterization suite, a Regional Kidney Wellness Centre, a Centre for Complex Diabetes Care and an expansive Mental Health and Addictions program. Opened in 2007, the hospital has one of the largest labour and delivery programs in the province, and one of the busiest emergency departments in Canada.

**Position Overview**:
The Security Team Lead is responsible for overseeing the daily activities and job performance of the Security Guard assigned to their shift. The Team Lead is expected to represent Paladin Security Group as well as the facility they are assigned to.

**Essential Job Functions**:

- Provides leadership, direction and ongoing coaching and training
- Ensures all site staff adhere to all Paladin Security and hospital security policies and procedures
- Ensures all Security Guards have received the mandatory training
- Motivates staff and recommends commendations to their Supervisor
- Ensures proper documentation is passed onto the Supervisor/CSM
- Assist in tracking and deployment of security staff
- Handle a variety dispatch duties including incident call taking
- Documents and investigates security incidents and complaints
- Communicates any concerns/issues with Supervisor/Client Service Manager

**Requirements**:

- Minimum two years’ of hospital security experience
- Preferred Post-Secondary education in a Law Enforcement/Security program
- Working knowledge of the Trespass to Property Act and Mental Health Act
- Superior written and verbal communication skills
- Demonstrated punctuality and reliability, tact and diplomacy

**Highlights**:

- Extensive Paid Industry Training
- Employer Paid Benefits
- Opportunities for Growth & Advancement

At the time of the interview applicant must be able to produce proof of completion of the following prerequisites:
1. Immunization Record

2. A Valid Ontario Security Guard License

3. Proficient in English (both oral and written)

Successful completion of the following requirements provided by Paladin are mandatory prior to placement:
1. First Aid & CPR - Level C

2. Management of Aggressive Behavior

3. Use of Force

4. Report Writing

5. Additional courses as assigned

Upon hire successful applicants will be required to complete the following Paladin online courses:
1. Successful completion of Paladin’s online Customer Service

2. Successful completion of Paladin’s online Patrol Procedures

3. Successful completion of Paladin’s online Diversity Awareness

4. Successful completion of Paladin’s online Finding The OHS Manual

5. Successful completion of Paladin’s online Paladin OHS Orientation

6. Successful completion of Paladin’s online Dealing with People with Mental Illness

7. Successful completion of Paladin’s online Workplace Respect

8. Successful completion of Paladin’s online Slips, Trips and Falls

9. Additional courses as assigned

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Paladin Security: Making the World a Safer and Friendlier Place

We thank all applicants for their interest; however, only those applicants that are short listed will be contacted for an interview.

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