Paint Associate

Paint Associate

Summary

The Sales Associate is responsible for ensuring that every customer has an exceptional experience by suggesting the right products and services necessary to complete their projects. A passion for service and a willingness to develop product knowledge are key components of this role.

Core Competencies
- Customer service oriented;
- Welcoming, professional and attentive to the needs of our customers;
- Strong listening and communication skills;
- Proficient with computers, able to learn new software and processes;
- Mature, responsible with sound decision-making skills;
- Retail, sales or customer service experience is a great asset;
- Construction or home renovation knowledge is an asset.

Job Responsibilities
- Ensure that every customer experience exceeds the customer’s expectation;
- Proactively provide Home Hardware customers with expertise and assistance;
- As per the customer’s request, Mix paint cans, copy or make color corrections;
- Promote add on sales, product benefits and services such as installation;
- Increase product knowledge and provide advice for customers and appropriate products;
- Inform customers of current promotions and Aeroplan;
- Other related responsibilities as directed by supervisor.

This position reports to the Assistant Store Manager and Store Manager.

**We are committed to a diverse and inclusive workplace for all. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process.**

**Job Types**: Full-time, Part-time

**Benefits**:

- Store discount

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Evening shift
- Holidays
- Monday to Friday
- Weekend availability

Ability to commute/relocate:

- Hanover, ON: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Retail Sales: 1 year (preferred)
- Customer service: 1 year (preferred)
- Paint: 1 year (preferred)

Work Location: One location