Fulfillment Team Lead
2 weeks ago
**PURPOSE OF THE JOB**
**Primary Responsibilities**
Oversight of Provincial Sales Order Fulfillment Process
- Delegate various roles to fulfill Provincial Sales Orders
- Communicate with applicable internal and external parties to coordinate Sales Order Fulfillment
- Ensure checklists are recorded and completed accurately
- Ensure appropriate packaging materials are used
- Ensure Ample entries are completed within specified timeline
- Orders picked, packed, and delivered accurately
- Production Tracking spreadsheet updated daily
Oversight of Medical Order Fulfillment Process
- Communicate with applicable teams to coordinate Medical Order Fulfillment
- All order completed within specified timeline and brought to shipping office for delivery
- Ensure appropriate product stock is maintained
Oversight of Inventory Control
- Generate Finished Goods Report daily
- Complete routine cycle counts
- Address and correct discrepancies within a timely manner
**General Responsibilities**
- Maintain up to date knowledge of various Provincial Supplier Manuals
- Maintain up to date knowledge of various Provincial Packaging and Labeling Requirements
- Maintain up to date knowledge of Health Canada Packaging and Labeling Requirements
- Familiar with applicable Standard Operating Procedures (SOP’s) and Work Instructions (Wi’s)
- Provide daily targets for the team
- Promote positive and respectful work environment
- Promote and encourage buy-in from the team
- Provide coaching and development practices to Associates to improve performance
- Ensure staffing needs are arranged ahead
- Clearly define responsibilities applicable when Fulfillment Team Lead is away
- Provide direction to fulfillment associates on any specific instructions
- Communicate promptly with manager and QA when encountering various situations
- Communicate with manager to provide pertinent updates
- Maintain, clean, organize and stock storage areas as per 5-S Standards
- Able to wear personal protective equipment, including but not limited to a full face and/or half face mask, gloves, hair nets and beard nets, as required
- Other duties assigned
**Knowledge & Skills Required**
- Strong attention to detail
- Exceptional organizational and time management skills
- Basic Math, Computer, and problem-solving skills
- Excellent Communication Skills
- Understanding of good documentation procedures
**Abilities & Other Qualifications**
- Ability to keep team motivated
- Capable of working independently
- Capable of lifting 50lbs and work in greenhouse conditions
- Must be able to pass a criminal record check
- Flexible with shiftwork
- Demonstrated Leadership
Delta 9 values the diversity of the individuals we hire and serve. All applicants, including those who require disability accommodation, will receive consideration for employment regardless of ethnicity, religion, sex, gender, gender identity or expression, national origin, disability, age, veteran status, or status as a member of an indigenous group or visible minority. Delta 9 actively works to identify and eliminate discriminatory barriers in the workplace.
**Job Types**: Full-time, Permanent
**Benefits**:
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Store discount
- Vision care
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Overtime
**Experience**:
- Leadership: 1 year (preferred)
- Cannabis: 1 year (preferred)
- Order fulfillment: 1 year (preferred)
Work Location: One location
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