Resort Manager
4 weeks ago
Position: Manager
Job Summary: Support the ongoing operations of the Shorewater Resort in Qualicum Beach including; exceptional hospitality and guest services, manage bookings, train and support staff, ensure cleanliness of units, maintain financial records for bookkeeper, and support website maintenance and online channel marketing.
Reports to: Rental Group
Type of Employment: Full-time, permanent, on-site ($22-26/hour depending on experience)
COMPENTENCIES
1. Superior relationship building and communication skills - oral and written
2. Strong business acumen and thorough understanding of the tourism/hospitality industry
3. Developed organization and time management skills, experience supervising others
4. Demonstrated sales and marketing expertise
5. Self-starter with the ability to take initiative and multi-task
DUTIES & RESPONSIBILITIES
**CUSTOMER SERVICE**:
1. Provide high level of customer service in-person, over the phone and online
2. Manage bookings, and effectively utilize and maintain all platforms for online reservations (ie
3. Check guests in/out, manage requests and concerns
4. Ensure guest access and enjoyment of common property (ie. maintain laundry, lawn furniture, recycling/garbage collection, winter shoveling/salting, etc.)
**ADMINISTRATION**:
1. Maintains appropriate records, provides information to bookkeeping
2. Complete payroll and accounts payable
3. Liase with Rental Group (provide quarterly reports, field individual inquires)
4. Website maintenance, computer system, phone system, and general office equipment
5. Conducts all business and government filings according to policy and procedure
6. Website maintenance
**HUMAN RESOURCES**:
1. Schedule and supervise supporting staff
2. Hire and train all new staff
3. Ensure ECB requirements are met and records on file are up to date
4. Complete T-4’s and ROEs (with assistance from bookkeeper)
**HOUSEKEEPING**:
1. Ensure exceptional cleaning standards are met in each room
2. Manage common stock and housekeeping supplies
3. Supporting housekeepers (stripping rooms, carrying laundry, stocking rooms, etc.)
4. Fill in and assist cleaning team as needed
5. Report to owners maintenance issue and coordinate upgrading projects
**GENERAL**:
1. Professional with high integrity and ability to learn on the job/handle things as they arise
2. Familiar with Oceanside area and things to do and see in the area, willing to participate in industry groups etc. as required
3. Comfortable with the Resort site and communicating with multiple stakeholders - guests, long term tenants, owners
4. Participates in Resort activities as requested, annual meetings, engagement sessions, performance reviews, etc.
QUALIFICATIONS
**EDUCATION, TRAINING AND EXPERIENCE**:
1. 5+ years of related experience
2. Demonstrated customer service and use of technology and social media
3. Post secondary education/training an asset
ADDITIONAL INFORMATION/WORK CONDITIONS
1. Must be legally allowed to work in Canada
2. Regular work hours to be determined, daytime hours only. Weekend work will be required.
3. Valid BC Drivers License and access to a personal vehicle required
4. Estimated start: March/April
If this role sounds interesting to you, we encourage you to apply We recognize not all applicants will have experience in all areas. We are looking for a good fit within our organization.
Please include: Cover Letter/Expression of Interest & Resume
Our sincere appreciation to all those expressing interest in the position, however, only those applicants invited for an interview will be contacted. Thank you for your interest
**Job Types**: Full-time, Permanent
**Salary**: $44,000.00-$52,000.00 per year
Schedule:
- Day shift
- Weekend availability
Ability to commute/relocate:
- Qualicum Beach, BC: reliably commute or plan to relocate before starting work (required)
**Education**:
- Secondary School (preferred)
**Experience**:
- Retail management: 1 year (preferred)
Work Location: One location
-
Manager
3 weeks ago
Qualicum Beach, Canada Shorewater Resort Full timePosition: Manager Job Summary: Support the ongoing operations of the Shorewater Resort in Qualicum Beach including; exceptional hospitality and guest services, manage bookings, train and support staff, ensure cleanliness of units, maintain financial records for bookkeeper, and support website maintenance and online channel marketing. Reports to: Rental...
-
Resort SPA Receptionist
3 weeks ago
Manitou Beach, Canada Manitou Springs Resort and Mineral Spa Full timeManitou Springs Resort and Mineral Spa is an award winning Resort in the heart of the prairies and right beside a beautiful lake. We are looking for a new team member who is passionate about delivering an excellent guest service. - Welcoming guest in a friendly and professional matter. - Managing Serenity Spa Appointments - Address guest requests. -...
-
Assistant Resort Manager, Wasaga Countrylife
3 weeks ago
Wasaga Beach, Canada Parkbridge Lifestyle Communities Full time**ASSISTANT RESORT MANAGER - WASAGA COUNTRY LIFE RESORT, WASAGA BEACH, ON** With community and collaboration at our core, working at Parkbridge is not just a job—it’s an experience! We strive to embody our corporate values of Community, Authenticity, Respect, and Excellence in our relationships with colleagues, customers, and business partners and are...
-
Wasaga Beach, ON, Canada Blue Mountain Resort Full timePlease note, this position is located at Blue Mountain Resort in The Blue Mountains, Ontario. Year Round WHAT'S IN IT FOR ME? Resort Perks: Discounted recreation tickets you can share with your friends. Let them enjoy the zip lines, ropes courses and mountain coaster! Staff priced meals & Starbucks treats; Staff room rates at all our hotels; Retail savings...
-
Wasaga Beach, Canada Blue Mountain Resort Full timeGrounds Maintenance Supervisor Job Posting Grounds Maintenance Supervisor Location: Blue Mountain Resort, The Blue Mountains, Ontario Year Round WHAT'S IN IT FOR ME? Free gondola, Explore park, and Blue Mountain private beach access Discounted recreation & golf you can share with your friends Enjoy zip lines, ropes courses, Ridge Runner and more ...
-
Lakeview Campground Manager
4 weeks ago
Alberta Beach, Canada Lakeview Campground Full time**Lakeview Campground Manager** We are looking for a Resort Manager, who will be responsible for the operations at Lakeview Campground. The Resort Manager is responsible for operations, staffing and planning. This is a seasonal position. The Resort Manager will be provided with a suite on-site (under construction) or a RV Site onsite until suite is...
-
Property Manager
1 week ago
Lindell Beach, Canada Equity LifeStyle Properties Full timeWith a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful careerELS is hiring for the position of Property Manager - CAN in Lindell Beach, British Columbia. What You'll Do The Resort Manager provides exceptional customer service to attract and serve our guests and ensure that we meet...
-
Bookkeeper
2 weeks ago
Qualicum Beach, Canada Riverside Resort Motel & Campground Full timeEducation: - Expérience: **Education**: - Secondary (high) school graduation certificate **Tasks**: - Calculate and prepare cheques for payroll - Keep financial records and establish, maintain and balance various accounts using manual and computerized bookkeeping systems - Prepare other statistical, financial and accounting reports - Reconcile...
-
Property Manager
3 weeks ago
Lindell Beach, Canada Equity LifeStyle Properties Full timeWith a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career! ELS is hiring for the position of Property Manager - CAN in Lindell Beach, British Columbia. - What You’ll Do - The Resort Manager provides exceptional customer service to attract and serve our guests and ensure that...
-
bookkeeper
1 week ago
Qualicum Beach, Canada Riverside Resort Motel & Campground Full timeEducation: Secondary (high) school graduation certificateExperience: 7 months to less than 1 yearTasksCalculate and prepare cheques for payrollKeep financial records and establish, maintain and balance various accounts using manual and computerized bookkeeping systemsPrepare other statistical, financial and accounting reportsReconcile accountsWork conditions...
-
bookkeeper
3 weeks ago
Qualicum Beach, Canada Riverside Resort Motel & Campground Full timeEducation: Secondary (high) school graduation certificateExperience: 7 months to less than 1 yearTasksCalculate and prepare cheques for payrollKeep financial records and establish, maintain and balance various accounts using manual and computerized bookkeeping systemsPrepare other statistical, financial and accounting reportsReconcile accountsWork conditions...
-
bookkeeper
4 weeks ago
Qualicum Beach, Canada Riverside Resort Motel & Campground Full timeEducation: Expérience: EducationSecondary (high) school graduation certificateTasksCalculate and prepare cheques for payrollKeep financial records and establish, maintain and balance various accounts using manual and computerized bookkeeping systemsPrepare other statistical, financial and accounting reportsReconcile accountsWork conditions and physical...
-
General Manager, Campground
3 weeks ago
Wasaga Beach, Canada Parkbridge Lifestyle Communities Full time**RESORT MANAGER - WASAGA COUNTRY LIFE RESORT, WASAGA BEACH, ON** With community and collaboration at our core, working at Parkbridge is not just a job—it’s an experience! We strive to embody our corporate values of Community, Authenticity, Respect, and Excellence in our relationships with colleagues, customers, and business partners and are looking...
-
Front Desk Agent
6 days ago
Manitou Beach, Canada Manitou Springs Resort and Mineral Spa Full timeManitou Springs Resort and Mineral Spa is an award winning Resort in the heart of the prairies and right beside a beautiful lake. We are looking for a new team member who is passionate about delivering an excellent guest service. - Welcoming guest in a friendly and professional matter. - Manage reservation (Making/Canceling/Changing). - Check in and check...
-
Hospitality Manager
2 months ago
Wasaga Beach, Canada Parkbridge Lifestyle Communities Full time**RESORT MANAGER - WASAGA COUNTRY LIFE RESORT, WASAGA BEACH, ON** With community and collaboration at our core, working at Parkbridge is not just a job—it’s an experience! We strive to embody our corporate values of Community, Authenticity, Respect, and Excellence in our relationships with colleagues, customers, and business partners and are looking...
-
Campground Manager, Wasaga Countrylife
6 days ago
Wasaga Beach, Canada Parkbridge Lifestyle Communities Full time**RESORT MANAGER - WASAGA COUNTRY LIFE RESORT, WASAGA BEACH, ON** With community and collaboration at our core, working at Parkbridge is not just a job—it’s an experience! We strive to embody our corporate values of Community, Authenticity, Respect, and Excellence in our relationships with colleagues, customers, and business partners and are looking...
-
Rv Park Grounds Keeper and General Maintenance
4 weeks ago
Seba Beach, Canada Kokanee Springs RV Resort Full timeAbout Us: Kokanee Springs RV Park is a family friendly RV Park and Resort with over 200 fully serviced campsites including a licensed restaurant and a 15 bay driving range. We are seeking full-time seasonal employee(s) who possess the ability to be both flexible and adaptable with varying working conditions and changing priorities, while promoting and...
-
Seba Beach, Canada Kokanee Springs RV Resort Full timeAbout Us: Kokanee Springs RV Park is a family friendly RV Park and Resort with over 200 fully serviced campsites including a licensed restaurant and a 15 bay driving range. We are seeking full-time seasonal employee(s) who possess the ability to be both flexible and adaptable with varying working conditions and changing priorities, while promoting and...
-
Housekeeper
2 weeks ago
Lindell Beach, Canada Equity LifeStyle Properties Full timeWith a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career! ELS is hiring for the position of Housekeeper in Lindell Beach, British Columbia. What you'll do: - Our housekeepers make sure that our resorts are clean and tidy to ensure that our guests have a five-star...
-
Housekeeper
1 month ago
Lindell Beach, Canada Equity LifeStyle Properties, Inc. Full timeWith a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career! ELS is hiring for the position of Housekeeper in Lindell Beach, British Columbia. What you'll do: Our housekeepers make sure that our resorts are clean and tidy to ensure that our guests have a five-star experience. ...