User Support Technician
1 month ago
Education:
- Expérience:
- **Education**:
- Secondary (high) school graduation certificate
- ** Work setting**:
- Computer hardware or software retailer/wholesaler
- ** Tasks**:
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- ** Supervision**:
- 3-4 people
- ** Experience**:
- 1 year to less than 2 years
- Durée de l'emploi: Temporaire
- Langue de travail: Anglais
- Heures de travail: 30 to 40 hours per week
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