Customer Service/logistics Driver

7 days ago

Ottawa, Canada Greenshield Holdings Full time

GreenShield Specialty Pharmacy is focused on the handling and service of injectable, infused and biologic medications. We provides high quality service by strategically focusing on chronic autoimmune and neurological conditions, such as: rheumatoid arthritis, gastrointestinal diseases, dermatological diseases, stroke rehabilitation, migraines, and multiple sclerosis.

An organizational dedication to program innovation and R&D has allowed GreenShield to design and deliver superior treatment solutions over the years, which has earned them a premium reputation with patients, physicians, and medication manufacturers. We truly create a complete patient experience as it works with patients, physicians, clinics, hospitals, and nursing homes on all aspects of treatment.

We are a premier specialty pharmacy services provider, offering innovative programs, exceptional service, and superior value. For our patients, we are committed to achieving better health.

We are looking for a Part-time
**_Customer Service/Logistics Driver _**to join our growing specialized pharmacy operations in Ottawa, ON. As a driver it is your responsibility to deliver time sensitive medication to patients and clinics in a timely and courteous manner. The ability to use our logístical software (phone app) to guide you on your route. The ability to work independently.

**Responsibilities**:

- Responsible for deliveries across Ottawa and surrounding areas in eastern Ontario.
- Manage the customer service interactions between the clinical staff and the patients’ clinics
- Act as a representative of the team
- Collection of cash on delivery when a balance is owed
- Care for designated autos
- Arriving to the office in the morning (7:00AM-8:00AM) to collect and check that all medications are ready and packed for delivery.
- Communicate with the Logistical team throughout the day while you on route with deliveries.
- Coordinating deliveries and routing orders on the Descartes logistics software for in-house NKS deliveries, courier shipments, and third-party logistics companies (e.g., trexity, etc.)
- Preparing orders for the NKS logistics drop-off, courier shipments as per NKS Shiping protocols, and third-party logistics pickup and drop off.
- Routing deliveries as per NKS standards and guidelines, to ensure efficient day to day operations, and high quality of service for NKS customer
- Assisting with day-to-day duties as delegated by the pharmacy manager

**Requirements**:

- Must have at least 5 years driving experience
- Must have a valid G license
- Job Types: Part-time, Permanent

**Benefits**:
Extended health care

**Schedule**:
Day shift

Monday to Friday

No weekends

**Experience**:
driving: 5 years (required)

**Language**:
English (required)

Licence/Certification:
Class G Licence (required)

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