Service Advisor

5 months ago


Victoria, Canada PACIFIC MAZDA Full time

Carson Automotive Group is one of Vancouver Island’s highest performing groups representing 6 brands across 8 dealerships. The incredible growth we have experienced has provided several exceptional opportunities for career minded people to complement our existing staff._

**Exceptional Opportunity**:
Pacific Mazda requires a results oriented **_Service Advisor _**to join our quality team in Victoria, BC. This is a full-time, entry level position that would be well suited to someone interested in growing and advancing their career within the automotive industry.

**Principal Duties**:

- Manages customer requests for maintenance and repairs;
- Provides excellent customer service;
- Writes repair orders;
- Communicates with customers about the status of work;
- Collects payment for services, accurately handling cash and credit payments;
- Sells additional services, including parts and accessories where appropriate.

**We are proud to offer**:

- Ongoing training and growth opportunities;
- Potential for advancement throughout our organization;
- Top industry remuneration;
- Defined contribution pension;
- Benefit plan offering medical, dental, disability and life insurance (benefits commence after completion of a waiting period).

**Position Requirements (minimum experience)**:

- Previous experience in automotive service environment preferred;
- General knowledge of parts and basic automotive repair procedures preferred;
- Valid class 5 driver’s license required;
- Intermediate computer skills required;
- Excellent phone manner required;
- High School Diploma or equivalent required.
- It is our goal to bring aboard people with a passion for the industry, strong work ethic, high integrity, and a desire to grow with us_



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