Experienced Dental Office Manager

2 weeks ago


Scarborough, Canada Maple Dental Centre Full time

Our two locations strive to provide quality dental care with our up to date technology and we ensure that our family of patients have an awesome experience.

We pride ourselves on providing quality dental care and our Google reviews, evidence of our exceptional patient service, commitment to continuous learning, and innovative technology. Visit our website to learn more

**Schedule**:_Full-Time_**
- Monday to Friday
- Evenings and/or Saturdays will be required based on the needs of either Practice

**Benefits of Joining Our Team**:

- Dental benefit package
- Career development to grow and evolve as a dental professional on your individual career path, including access to industry-leading continuing education
- Attend social and CE events to network with dental professionals and your work family
- Access to modernized technology to provide optimal oral care to patients

**Key Responsibilities**:
**Operational Planning & Execution**
- Build and execute plans to improve daily operations of the practice ensuring maximum productivity, operational excellence and develop strategies to increase organic patient growth.
- Constantly review clinic environment and key business indicators to identify problems, concerns, and opportunities for improvement to provide coaching and direction to team.

**Compliance & Patient Safety**
- Work in accordance with the practice’s Health and Safety Policies and Procedures and in compliance with applicable provincial legislation.

**Leadership**
- Lead, coach and motivate the team to improve productivity, engagement and retention of patients.
- Drive the implementation of company programs, policies and procedures by supporting action plans and directly motivating the team to meet operational and company objectives.
- Support recruitment efforts to interview dental professionals and assess for best fit.
- Manage and analyze daily staffing costs and payroll administration; oversee accounts receivable process.

**About You**:

- 3-5 years experience of prior dental management experience required
- Strong customer service and administrative skills required
- Prior experience in a role responsible for contributing to business operations including staff scheduling, finances, inventory and people management
- Strong business acumen and extensive experience in budgeting and forecasting
- Experience with dental software systems (Paradigm, Tracker) and Microsoft Office is preferred


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