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Product Security Analyst, Na
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Our work is optimized for asynchronous collaboration, knowledge management, and decision-making. HackerOne is creating an industry, and to do that, we must employ the most creative, forward-thinking talent in the market. Our digital first work model allows any Hackeronie to actively contribute to our mission while providing time and location flexibility which are core elements to a healthy relationship between professional and personal pursuits.
Our digital first workplace is based on the following principles:
- We are a digital first global workforce.
- We are digital first, not digital only.
- We are using the right tools.
- We are accountable to each other.
- We are open to opportunities.
Keeping our employees healthy and wise is important for a better work experience. We offer benefits and resources to help you prioritize your well-being because we know that happy and healthy employees are engaged employees.
- Comprehensive medical coverage options that best fit you and your loved ones.
- Generous time off policy and leave programs for you to recharge and care for yourself and your family.
- Compensation packages that let you share in HackerOne’s long-term success.
- Retirement plans.
- Paid maternity, paternity, and family caregiver leave.
- Parent-friendly arrangements for return to work.
**Position Summary****:
HackerOne is seeking a dynamic individual with a passion for Information Security to join our Technical Services team. As a Security Analyst, you will gain hands-on technical experience and exposure to some of the world’s best hackers while delivering high-impact vulnerabilities to the top bug bounty programs in the industry.
This role requires excellent communication skills, intellectual curiosity and drive to acquire the technical skills you’ll need to ensure every valid bug report is reproducible and provides value to HackerOne customers.
For AMER: This job reports to a Manager in-region and can be based anywhere within the United States or Canada.
**What You Will Do**:
- Evaluate assigned vulnerability reports submitted by hackers to determine the validity, risk and severity to HackerOne customers
- Collaborate with hackers to address missing information from reports as well as educate the HackerOne community members when reports are invalid
- Compose a technical summary for each valid report that includes clear and concise details regarding the impact, steps to reproduce and remediation advice
- Ensure clear and efficient communication between hackers and customers
- Proactively identify and solve issues, as well as accept and quickly respond to delegated work; as we are distributed, being able to win as a team to solve problems is critical to our success
**Minimum Qualifications**:
- Proven experience with vulnerability disclosure and bug bounty (experience managing a bug bounty program is a plus but not required)
- Strong technical knowledge of OWASP top 10
- Comfortable using security testing tools including Burpsuite
- Excellent written and verbal communication skills
- Experience using frameworks such as CVSS
- Self-motivated and able to manage your time and energy output while maintaining a consistent and sustainable operational rhythm
- English fluency
- Must be based remotely in Canada. HackerOne is a digital-first company. This model offers our employees flexibility in time and location. All employees must be able to work and excel in a remote environment.
- Employment at HackerOne is contingent on a background check._
HackerOne is an Equal Opportunity Employer in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, pregnancy, disability or veteran status, or any other protected characteristic as outlined by international, federal, state, or local laws.
This policy applies to all HackerOne employment practices, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. HackerOne makes hiring decisions based solely on qualifications, merit, and business needs at the time.
For US based roles only: Pursuant to the San Francisco Fair Chance Ordinance, all qualified applicants with arrest and conviction records will be considered for the position.
**HackerOne Values**
HackerOne commits to maintaining a strong, inclusive culture built for our employees and our community of hackers. We are driven by our five core values. We recognize that our mission is bigger than us, and therefore **act with integrity **at all times. As a team, we believe that transparency builds trust so we **default to disclosure** in our communications. Each individual **executes with excellence**, creating an environment of greater alignment and greater autonomy. We **win as a team** and **respect all people** to empower everyone to learn from each other, innovate,
