Patient Service Specialist

3 weeks ago

Edmonton, Canada FYidoctors Full time

FYidoctors is pleased to be able to provide patients with comprehensive eye care in a safe clinic
environment. Join us in advancing eye health and enhancing the lives of our patients in a dynamic and rewarding environment.

FYidoctors is looking to hire a full-time/permanent Patient Service Specialist at
our practice in the Brewery District Edmonton. This team member will work a schedule of 30-40 hours per week,
Mondays through Saturdays. The Receptionist will be responsible for greeting patients,
handling appointment paperwork, and assisting with eyewear retail.

How You’ll Benefit
- Comprehensive rewards package
- Competitive salary and benefits
- Rapid and continued growth, ensuring a constantly challenging and rewarding environment
- A workplace culture where collaboration is fostered
- Ongoing training and development opportunities

**Responsibilities**:

- Administering pre-testing services such as retinal digital imaging
- Customer service activities including appointment bookings, prescription printouts, and billing

and payments
- Office administrative tasks including processing mail, filing, and faxing
- Assistance with retail of eyewear products
- Passionate about customer experience; a great communicator who can provide exceptional

patient care
- Committed to excelling as a member of a high performing team
- Able to multi-task in a fast-paced environment
- Good computer knowledge, including Microsoft Office suite
- Previous experience or knowledge of routine eye care an asset

About Us
FYidoctors is an exciting entrepreneurial company that started as a small group of 30 optometrists. In 12
years, we have grown to over 500 optometrists and opened 300 locations across the country. Today, as
Canada’s fastest growing eye care provider and winner of Canada’s Best Managed Companies for 2021,
our team of respected leaders from provincial and national optometric associations bring experience, dedication, and a commitment to the values that have long been associated with optometry. From our lab to our practices to our home office, we are committed to enhancing the lives of our patients and maintaining a positive, supportive environment where all our people can thrive and grow professionally and personally. Together, we proudly stand for the strength of the optometric profession and the preservation of patient care.

How to Apply

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