Representative, Customer Service

4 weeks ago

Oakville, Canada FCT Full time

Sommaire de la compagnie

Venez travailler pour une entreprise qui est engagée dans la réussite de chacun de ses employés. C’est un milieu de travail où les innovateurs et les collaborateurs se rencontrent et tirent parti des talents de chacun. Un endroit où la diversité est accueillie et célébrée.

FCT offre la meilleure assurance titres de l’industrie et fournit des solutions de recouvrement et d’autres produits et services aux professionnels juridiques, du crédit, de l’évaluation et de l’immobilier partout au Canada. Chez FCT, vous aurez l’occasion de bâtir une carrière intéressante. Joignez-vous à nous pour nous aider à poursuivre notre travail excitant et à exercer une grande influence sur nos collègues, nos clients et les collectivités.

Sommaire du poste

Nous sommes toujours à la recherche d’excellents talents; de personnes qui font preuve d’engagement profond envers la clientèle et le marché que nous desservons. Si vous désirez vous joindre à une entreprise qui s'est engagée envers le succès de chacun de ses employés et qui offre des défis, des objectifs et des occasions de croître, tant au niveau personnel que professionnel, dans un environnement axé sur le travail d'équipe, vous aimerez travailler avec nous Nous comprenons que la promotion d’un environnement diversifié et inclusif est essentielle au succès de nos activités, et nous y travaillons activement chaque jour.
- As a Customer Service Representative, you will be responsible for inbound and outbound calls. You will the first point of contact for your customers and you will be required to provide an exceptional experience on every call. It is crucial in this role that you are professional and friendly along with having attention to detail and the ability to think outside of the box. In your role as a Customer Service Representative you will be an expert on the process and requirements in order to ensure the transaction closes smoothly and on time.
- HERE’S HOW YOU’LL CONTRIBUTE:
- Ensure optimum servicing to our client base by handling a high volume of inbound calls/requests for service in a friendly and professional manner
- Address lawyers and lenders on any issues relating to their specific files, elevating to internal partners as required
- Ensure service standards are being met by processing designated Lender follow-up in accordance with the applicable program
- Communicate file updates to internal and external partners using internal computer systems.
- Organize rush requests
- Assist with preparation of document packages and reporting
- Meet and exceed customers needs and expectations, escalating all issues to the department manager
- HERE’S WHAT YOU’LL BRING:
- Minimum one year of customer service experience in a call center environment
- Mortgage administration experience or a Legal Assistant/Law Clerk diploma would be an asset
- Exceptional phone manner with strong communications and interpersonal skills
- Proven ability to problem solve and prioritize issues
- Detail oriented and proven ability to multi-task in a fast paced environment
- Ability to exercise good judgment in protecting confidential information
- Intermediate computer skills in MS Office products (Word, Excel and PowerPoint);

VOICI CE QUI NOUS DISTINGUE:
Grâce au mentorat, à des outils novateurs et à une variété de programmes qui mobilisent et récompensent les employés, nous donnons à chacun d’eux les moyens d’exceller et d’obtenir des résultats.- Une gamme complète d’avantages sociaux comprenant des soins de santé virtuels et un programme d’aide aux employés et à la famille.- Un régime d’épargne-retraite collectif assorti d’une cotisation patronale de contrepartie.- Des congés payés généreux.- Des modalités de travail hybrides.- Des occasions de bénévolat rémunéré et des programmes de dons de bienfaisance jumelés.- Des programmes de reconnaissance des employés assortis de primes de recommandation.- D’éventuels incitatifs fondés sur le rendement.- La possibilité de participer à notre régime d’actionnariat.- Et plus encore
- _Conformément aux dispositions du contrat de travail._
- _La vaccination complète fait partie des conditions d’embauche pour tous les nouveaux employés. Ils devront présenter une preuve de vaccination à la société dès leur embauche_.
- L’Institut Great Place to Work ® a nommé FCT parmi l'un des 50 Meilleurs lieux de travail au Canada, Meilleurs lieux de travail au Canada pour les services financiers et l'assurance, Meilleurs lieux de travail au Canada pour les femmes, Meilleurs lieux de travail au Canada pour l’inclusion et Meilleurs lieux de travail au Canada pour le bien-être mental. Nous avons également été reconnus par Achievers comme l’un des 50 milieux de travail les plus impliqués en Amérique du Nord._

En vous joignant à nous, vous ferez non seulement partie d’une entreprise primée, mais également

  • Customer Service Representative

    3 weeks ago

    Oakville, Canada FLS Transportation Service Limited Full time

    FLS Transportation is actively searching for a Customer Service Representative for their Oakville, ON branch. The Customer Service Representative is an entry-level position providing operational support to Account Managers and Sales Executives. These activities include facilitating the day-to-day business needs of customer(s), responding to inquiries in a...

  • Customer Service Representative

    3 weeks ago

    Oakville, Canada ASL Distribution Limited Full time

    **Customer Service Representative (Precision)** **Summary**: ASL Distribution Services Limited is currently recruiting for a Customer Service Representative. The Customer Service Representative works with their customers and operations to ensure all account requests are completed on a timely manner with a high level of quality service standards. This...

  • Customer Service Representative

    2 weeks ago

    Oakville, Canada Eric Gruscyk - Desjardins Insurance Agent Full time

    **Customer Service representative - Desjardins Agent Team Member**: Location: Oakville, ON Type: Full Time **Position Overview**: A successful Desjardins Agent is seeking a qualified professional to join their winning team for the role of customer service representative - Desjardins Agent Team Member. We seek an energetic professional interested in helping...

  • Customer Service Representative

    2 weeks ago

    Oakville, Canada Eric Gruscyk - Desjardins Insurance Agent Full time

    **Customer Service representative - Desjardins Agent Team Member**: Location: Oakville, ON Type: Full Time **Position Overview**: A successful Desjardins Agent is seeking a qualified professional to join their winning team for the role of customer service representative - Desjardins Agent Team Member. We seek an energetic professional interested in helping...

  • Customer Service Representative

    3 weeks ago

    Oakville, Canada Sika Corporation Full time

    Sika Canada is a wholly owned subsidiary of the Sika Group. The company develops and manufactures special construction products for the building and civil engineering sectors, which include concrete repair, protection and structural reinforcement, sealing and bonding, waterproofing, concrete admixtures and additives (ready-mixed concrete, precast concrete,...

  • Customer Service Representative

    2 weeks ago

    Oakville, Canada Viva Recruiters Full time

    Job Summary: We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers and ensuring their needs are met. This is a great opportunity for someone who enjoys working in a fast-paced...

  • Customer Service Representative

    2 weeks ago

    Oakville, Canada Viva Recruiters Full time

    Job Summary: We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers and ensuring their needs are met. This is a great opportunity for someone who enjoys working in a fast-paced...

  • Customer service representative

    3 weeks ago

    Oakville, Canada Eric Gruscyk - Desjardins Insurance Agent Full time

    Customer Service representative -  Desjardins Agent Team Member Location: Oakville, ON Type: Full TimePosition Overview:A successful Desjardins Agent is seeking a qualified professional to join their winning team for the role of customer service representative - Desjardins Agent Team Member. We seek an energetic professional interested in helping our...

  • Customer service representative

    2 weeks ago

    Oakville, Canada Eric Gruscyk - Desjardins Insurance Agent Full time

    Customer Service representative -  Desjardins Agent Team Member Location: Oakville, ON Type: Full TimePosition Overview:A successful Desjardins Agent is seeking a qualified professional to join their winning team for the role of customer service representative - Desjardins Agent Team Member. We seek an energetic professional interested in helping our...

  • Customer Service Representative

    2 weeks ago

    Oakville, Canada AppleOne Full time

    This Customer Service Representative Position Features: *Extensive training *Paid sick and vacation days *Excellent benefit package *RRSP contribution *Annual bonus *Will pay for continuing education SUMMARY OF JOB FUNCTIONS: The primary role of the Client Services Representative is to respond to customer inquiries and requests regarding our products...

  • Customer Service Representative

    4 weeks ago

    Oakville, Canada AppleOne Full time

    This Customer Service Representative Position Features: *Extensive training *Paid sick and vacation days *Excellent benefit package *RRSP contribution *Annual bonus *Will pay for continuing education SUMMARY OF JOB FUNCTIONS: The primary role of the Client Services Representative is to respond to customer inquiries and requests regarding our products...

  • Customer Service Representative

    2 weeks ago

    Oakville, Canada in-lite Design Full time

    We are looking for a dynamic self motivated customer service specialist to join our established and growing company. As the Customer Service Representative for our premium outdoor lighting organization, you will be passionate about ensuring an unparalleled customer experience in the world of mid to high-end outdoor lighting. This role demands a professional...

  • Customer Service Representative

    2 weeks ago

    Oakville, Canada U-Haul Full time

    Location: 1296 S Service Rd, Oakville, Ontario L6L5T7 Canada Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional service...

  • Customer Service Representative

    3 weeks ago

    Oakville, Canada U-Haul Full time

    Location: 1296 S Service Rd, Oakville, Ontario L6L5T7 Canada Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional service...

  • Customer Service Representative

    1 week ago

    Oakville, Canada Essity Full time

    **Customer Service Representative** Essity is currently searching for a **Customer Service Representative**. **About the Role** This individual is responsible for providing timely and effective administrative support to customers, sales team, unit, or department follow established procedures and guidelines. We're looking for people who embody our values,...

  • Customer Service Representative

    3 days ago

    Oakville, Canada ASL Distribution Limited Full time

    ASL Distribution Services Limited is currently recruiting for a Customer Service Representative. **HOURS OF WORK**: 8am to 5pm **Responsibilities**: - Identify and analyze client orders in a timely fashion; - Answering customer calls - Investigating inquiries - Providing solutions to customer issues **KNOWLEDGE AND SKILLS REQUIRED**: - Previous...

  • Customer Service Representative

    2 days ago

    Oakville, Canada Composites One LLC Full time

    **Pour afficher cette description en anglais, veuillez faire défiler vers le bas.** At Composites One our culture is founded on a clear set of Core Values that has at its core **Respect, Teamwork, and Communication.** Our success is largely attributed to our ability to operate as one Team, respect each other in our daily interactions, and communicate...

  • Customer Care Representative

    2 weeks ago

    Oakville, Canada Ministry of Public and Business Service Delivery Full time

    At ServiceOntario, we are committed to providing the citizens of Ontario with fast, friendly and easy access to Ontario government information and servicesonline, in person and by phone. Our vision is to make Government better through service excellence and innovation. Our Mission is to design and deliver excellent services and solutions and to champion...

  • Customer Service Representative

    5 days ago

    Oakville, Canada Pharmex Direct Full time

    Duties We are looking for someone to join our team who can work between 12 -7pm Monday-Friday. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers. Your duties will include: - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Calling, screening and...

  • Customer Service Representative

    1 week ago

    Oakville, Canada Lifemark Health Group Full time

    **Customer Service Representative - pt Health - Trafalgar Physiotherapy** **Permanent Part-Time** **Location: 1235 Trafalgar Rd.** **Oakville, Ontario** Are you passionate and dedicated to making a positive impact on people’s health and wellness? Do you thrive on having the satisfaction of being on a driven team of industry experts and building a...