Vip Hospitality Experience and Commercialization

1 month ago

Toronto, Canada MLSE Full time

Company Description

At Maple Leaf Sports & Entertainment Partnership (MLSE), we are committed to creating an inclusive workplace that is representative of our community and where all employees feel they belong and can reach their full potential. We are Canada’s preeminent leader in delivering top quality sport and entertainment experiences and one of North America’s leading providers of exceptional fan experiences. We are the parent company of the National Hockey League’s Toronto Maple Leafs, the National Basketball Association’s Toronto Raptors, Major League Soccer’s Toronto FC, the Canadian Football League’s Toronto Argonauts and development teams with the Toronto Marlies (American Hockey League), Raptors 905 (NBA G League), Toronto FC II (MLS NEXT Pro League) and Raptors Uprising Gaming Club, the Toronto Raptors Esports franchise in the NBA 2K League.

MLSE owns and/or operates all the venues our teams play and train in, including Scotiabank Arena, BMO Field, Coca-Cola Coliseum, Ford Performance Centre, BMO Training Ground, and OVO Athletic Centre. We also provide fans in Toronto with incredible live music and entertainment events, as well as exceptional culinary experiences through our restaurants (e11even and RS) and clubs (Hot Stove Club, ScotiaClub and Platinum Club). Through MLSE Foundation, we have invested more than $45 million into Ontario communities since 2009 and with MLSE LaunchPad, we provide a place where youth facing barriers use sport to recognize and reach their potential.

We achieve all of this through our Common Purpose - to unite and empower our employees to create extraordinary moments for our fans and each other. Come be a part of the team.

**Job Description**:
As part of the MLSE VIP Experience and Hospitality team, you will have the unique opportunity to support the team on a day-to-day basis with a wide range of initiatives and have the opportunity to gain knowledge and experience across (7) Brands (TML, TR, TFC, ARGOS, LIVE, Marlies, Raps905) and (4) Different venues - (SBA, BMO, Bud Stage, CCC).

MLSE’s Internship term dates are from **May 8th, 2023 - September 1st, 2023**

**Responsibilities**:

- Support with strategic planning of experiences to support retention strategies, generate new revenue streams and deliver exceptional member experiences
- Execute extensive research of VIP Hospitality, VIP engagement and innovative solution best practices across leagues to inform future membership services & retention strategies
- Support data cleanse initiatives to maintain data integrity on our VIP & Premium Membership bases
- Support the Commercialization Team on new product and program initiatives including the development of creative assets, project plans, schedules, and offerings
- Assist with building visual storytelling presentation materials to support all VIP Hospitality & Commercialization initiatives
- Adhere to all MLSE standards and policies
- Work in compliance with the provisions of the Occupational Health & Safety Act

**Qualifications**:
- Currently enrolled in a University or College degree, diploma or certificate in sports, events, marketing, public relations, or related field.
- A proactive approach toward day-to-day activities and shifting demands, demonstrating a high level of initiative, independence, and attention to detail
- A self-starter with the ability to work independently
- Available for TML, TR, TFC, ARGOS, Marlies, Raps905 and LIVE home games and special events, including evenings & weekends
- Ability to manage multiple tasks in a fast-paced environment
- Willingness to be always a team player
- Strong leadership skills and problem-solving skills
- Effective communicator that can clearly convey information
- Self-motivated, detailed and organized
- Excellent time management skills and able to meet multiple deadlines
- Always maintain confidentiality and a high level of professionalism
- Proficiency in Microsoft Word, PowerPoint, Excel, and Outlook an asset
- You are fully vaccinated against Covid-19

Additional Information
- We thank all applicants for their interest, however, only those selected for an interview will be contacted._

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