Parts & Services Assistant

3 weeks ago


Bridgewater, Canada Bluenose RV Centre Full time

**Duties and responsibilities**

Efficiently handle inventory, order processing, and tracking to ensure optimal stock levels.

Provide excellent customer service by assisting clients with parts, inquires, orders, and addressing service-related questions.

Collaborate with service technicians to facilitate the timely completion of repairs and maintenance tasks.

Develop skills and abilities to competently backfill various roles within Bluenose RV Centre and serve as a versatile resource during peak periods or when team members are not available.

Work closely with other units of Bluenose RV Centre, fostering a collaborative environment to achieve overall success for the organization.

Maintain accurate records of parts transactions, service requests, and warranty claims for relevance and reporting.

Conduct all responsibilities in a manner that does not create a health and safety hazard to themselves or others.

**Qualifications**

High school completion and a minimum of two years related experience

Detail oriented with an ability to multi-task and work under time pressures

Customer-focused mindset and proven dedication to client satisfaction

Basic understanding of RV parts and services to facilitate communication with customers and technicians

One year of RV experience preferred, but not required

Must be able to work independently and as part of a team

Working knowledge of activities, processes, and procedures of Bluenose RV Centre (after hire).

A valid Nova Scotia Driver’s License is essential

**Competencies**

Excellent communication abilities, especially listening skills to help resolve issues in a professional and tactful manner

Superior interpersonal and relationship management skills

Excellent organizational/sequencing skills

High level of initiative

Ability to be flexible and work within different environments and processes

Ability to problem solve in sometimes challenging situations

Good ability to analyze information and relay it to others

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Employee assistance program
- Extended health care
- On-site parking
- Paid time off
- RRSP match
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday
- Weekends as needed

Supplemental pay types:

- Overtime pay

Work Location: In person

Application deadline: 2024-05-27
Expected start date: 2024-06-03


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