Business Analyst

1 month ago

Toronto, Canada Dawn InfoTek Inc. Full time

**Dawn InfoTek Inc.** is a professional IT consulting team that partners with major financial institutions, investment firms and government sectors. We have been dedicated to delivering cutting-edge consulting services and recruiting all levels of IT positions for our clients.

We are currently seeking competent individuals to fulfill the role of **Business Analyst** to join our dynamic team to work at our client.

Contract Duration**:1 year with possibility of extension**

**Roles and Responsibilities**

**Technical**
- Document and understand Business requirements, Business rules, functional and non-functional requirements
- Participating in QA testing, test cases, use cases, meetings and development of documentation
- Understand Business rules
- Understand vendor releases, identify potential impacts
- Assist Senior Business Analyst with troubleshooting, reporting and documentation of defects

**Relationship Management and Communication**
- Work with all stakeholders, participating in working groups
- Stakeholder engagement/interface with Third Party Vendor, Quality Assurance teams and development
- Prepare and present analysis for technical and non-technical audience
- Assist with the development of process documentation
- Assist with the development of user guides
- Assist with the development of training guides
- Participate in testing and testing documentation

**Business Knowledge**
- Assist with gap analysis
- Identify business process changes
- Assist with use cases, data modelling, data and process flows and associated documentation
- Document functional and non-functional requirements
- Follow OPS best practices
- Assist Senior Business Analyst and Project Manager with any documentation, testing etc

**Experience and Skill Set Requirements**
- 5+ years of experience working in the **healthcare industry, specifically in maintaining and supporting systems such as Long-Term Care, Electronic Medical Records (EMRs), Hospital Information Systems (HISs), Clinical Assessment tools, and Ontario Healthcare Reporting Standards (OHRS) compliant**
- Business analysis at varying levels of detail to assess client’s business problems/opportunities and documenting the business requirements in such a way that technology solutions can be determined
- Creating procedures and processes to deploy changes in production environment to avoid or minimize impact to business operations
- Preparing and advising on business analysis policies, processes, best practices, and standards
- Updating business processes and user documentation for changes related to supported solution
- Perform data modeling, process, and data flow modeling, use case surveys, business rules definition, and non-functional requirements definitions for assigned projects
- Conducting gap analysis of vendor release upgrades to identify changes needed for business processes and best practice, and for solutions including configuration, reports, and integration components
- Monitoring progress, resolving problems, and reporting regularly to I&IT management and clients’ decision makers
- Highly proficient using **MS Office **products
- Knowledge and experience with the following **Long-Term Care Inspections, Long-Term Care Critical Incidents, Long-Term Care Licensing, new Fixing Long-Term Act 2021, and Ontario Digital Services business processes**
- Effective consulting skills to engage with all stakeholders with proven track record for building strong working relationships
- Strong interpersonal, facilitation and negotiation skills with ability to build rapport with stakeholders
- Excellent customer service skills, including tact and diplomacy to ensure client needs are managed effectively
- A motivated, flexible, detail-oriented, and creative team player with perseverance, excellent organization and multi-tasking abilities, and a proven track record for meeting strict deadlines.

**Job Type**: Fixed term contract
Contract length: 15 months

**Salary**: $60.00-$75.00 per hour

Schedule:

- Monday to Friday

Work Location: Hybrid remote in Toronto, ON M7A 0B3

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