Hotel Assistant Manager

2 weeks ago

Sylvan Lake, Canada Prairie Moon Inn Sylvan Lake Full time

Work Term: Permanent
- Work Language: English
- Hours: 40 to 50 hours per week
- Education: Bachelor's degree
- Experience: 1 year to less than 2 years
- or equivalent experience
**Work setting**:

- Hotel, motel, resort
**Budgetary responsibility**:

- 0 - $100,000
**Tasks**:

- Develop and implement policies and procedures for daily operations
- Recruit and hire staff
- Supervise staff
- Conduct performance reviews
- Conduct training sessions
- Perform front desk duties
- Prepare budgets and monitor revenues and expenses
- Arrange for and oversee maintenance activities
- Enforce policies and procedures
- Address customers' complaints or concerns
- Assist clients/guests with special needs
- Develop and implement business plans
- Establish work schedules
**Supervision**:

- 5-10 people
**Computer and technology knowledge**:

- MS Word
- Central reservation system (CRS)
- MS Excel
**Security and safety**:

- Basic security clearance
- Criminal record check
**Transportation/travel information**:

- Valid driver's licence
- Own transportation
**Work conditions and physical capabilities**:

- Fast-paced environment
- Work under pressure
- Tight deadlines
- Attention to detail
- Combination of sitting, standing, walking
- Standing for extended periods
- Large workload
- Overtime required
**Personal suitability**:

- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Initiative
- Team player
**Screening questions**:

- Are you available for shift or on-call work?
- Are you currently legally able to work in Canada?
- Do you currently reside in proximity to the advertised location?
- Do you have previous experience in this field of employment?
- What is the highest level of study you have completed?
**Health benefits**:

- Dental plan
- Health care plan
- Vision care benefits

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