Customer Experience Associate- Stratford

7 months ago


Stratford, Canada Scotiabank Full time

Requisition ID: 179358

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

**About the role**:
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

- Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
- Processing day to day transactions
- Nurturing rich, long-standing relationships
- Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities

**Is this role right for you? In this role you will**:

- Build strong customer relationships and deliver excellent customer service
- Uncover and solve customers’ needs
- Explain complicated concepts simply
- Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
- Demonstrate an eagerness to learn and determination to succeed

**Do you have the skills that will enable you to succeed in this role? - We’d love to work with you if you**:

- Have proven customer service skills through work or community involvement
- Are willing to assist in a professional, friendly and efficient manner
- Are available to work a flexible schedule
- Are comfortable in simple sales situations
- Have strong technical skills and the ability to promote digital and self-service banking options to our customers

**What’s in it for you?**
- The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
- A rewarding career path with diverse opportunities for professional development
- Internal training to support your career growth and enhance your skills
- An organization committed to making a difference in our communities - for you and our customers
- You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
- A competitive compensation and benefits package

Location(s): Canada : Ontario : Stratford

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.



  • Stratford, Canada Mark's Stratford Ontario Full time

    **Description** At Mark's you'll find a successful, innovative, and growing company that values people and fosters a culture of performance and accountability. We invest in the growth and development of our employees and empower them with the tools and knowledge to perform their jobs in a positive environment. As a Sales Associate, you’ll create great...


  • Stratford, Canada MVA Stratford Inc. Full time

    **Job description** - **Are you looking for an exciting and fulfilling career supporting world class automakers?**_ At MVA Stratford we are committed to exceeding customer expectations and striving towards continuous improvement through excellence in all aspects of Safety, Quality, Cost, Delivery, and Management. We believe the key to our success is our...


  • Stratford, Canada Stratford Festival Full time

    **Call for Apprentice Stage Managers and Production Assistants**: **Responsibilities**: - ** Apprentice Stage Manager** responsibilities include but are not limited to: - As a member of the Stage Management team for your production, your duties will be discussed and determined by your Stage Manager and will be tailored to the needs of the Stage Management...


  • Stratford, Ontario, Canada beBee Professionals Full time $30,000 - $45,000

    BeBee Professionals seeks a dedicated Customer Service Representative to work in Stratford, Canada. In this role, you will provide excellent service to our customers, addressing their inquiries and resolving any issues efficiently.Key Responsibilities:Handle customer inquiries via phone, chat, and email communication channels.Offer product and service...

  • Sales Associate

    7 months ago


    Stratford, Canada Ruffin's Pet Centre - Stratford Full time

    Do you love people almost as much as you love pets? Then this could be your dream job! Ruffin's, Stratford's favourite pet store, is searching for sales associates to join our team. Ruffin's Pet Centre at 211 Ontario Street is a full line pet store that carries an extensive line of premium pet foods, pets, and pet accessories. Our warm welcoming store was...


  • Stratford, Canada City of Stratford Full time

    **City of Stratford**: **Customer Service Clerk II**: **External Posting**: **Job Posting#: 82-2024 (e)**: **Status: Permanent, Full Time**: **Union/Non-union: CUPE 1385**: **Date Posted: October 28, 2024**: **Annual Salary: $59,963 - $63,791**: **Closing Deadline: November 6, 2024**: **Department/Division: Corporate Services / Clerks**: **Location: On-Site...


  • Stratford, Canada Stratford Festival Full time

    **Who We Are**: Based in Stratford, Ontario, the Stratford Festival is one of the world’s foremost repertory theatre companies. It operates year-round, presenting a season of about a dozen plays each year between the months of April and November, a rich stream of digital content and hundreds of events designed to deepen understanding of the plays. For...


  • Stratford, Canada Stratford Festival Full time

    **Marketing Automation Specialist**: Would you like to play a meaningful role with North America's leading not-for-profit classical repertory theatre? At the Stratford Festival, we attract the world's finest talent, offering a unique experience for staff, artists and actors alike. The Revenue and Research team, within the Marketing Department, is a trusted...


  • Stratford, Canada Walmart Canada Full time

    **Position Summary...**:To provide customer service by maintaining a stocked and zoned salesfloor and offering assistance to meet the customer’s shopping needs. This will be accomplished by assisting at the Front End as required and maintaining and recovering merchandise all in a safe and clean environment. This Associate will function as part of a team to...


  • Stratford, Canada Stratford Festival Full time

    **Call for Stage Managers and Assistant Stage Managers**: **Responsibilities**: - **Stage Manager** responsibilities include but are not limited to: - Overseeing a production during the rehearsal period and during performances - Maintain and assemble prompt scripts including detailed notes on blocking - Maintain artistic and technical intentions of the...

  • Food Prep

    6 months ago


    Stratford, Canada Stratford Festival Full time

    **Who We Are**: Based in Stratford, Ontario, the Stratford Festival is one of the world’s foremost repertory theatre companies. It operates year-round, presenting a season of about a dozen plays each year between the months of April and November, a rich stream of digital content and hundreds of events designed to deepen understanding of the plays. For...


  • Stratford, Canada Stratford Festival Full time

    **Who We Are**: Based in Stratford, Ontario, the Stratford Festival is one of the world’s foremost repertory theatre companies. It operates year-round, presenting a season of about a dozen plays each year between the months of April and November, a rich stream of digital content and hundreds of events designed to deepen understanding of the plays. For...


  • Stratford, Canada Stratford Festival Full time

    **Who We Are**: Based in Stratford, Ontario, the Stratford Festival is one of the world’s foremost repertory theatre companies. It operates year-round, presenting a season of about a dozen plays each year between the months of April and November, a rich stream of digital content and hundreds of events designed to deepen understanding of the plays. For...

  • Parts Advisor

    5 days ago


    Stratford, Canada Stratford Kia Full time

    If you are an enthusiastic individual with a passion for selling Parts and you enjoy working with customers and a supportive team, then we want you to be part of our Stratford Kia team as a Parts Advisor! **Responsibilities**: - Identifies and orders customers' parts and accessories - Orders Parts for the technician team - Organizes and maintains a clean...


  • Stratford, Canada Stratford Festival Full time

    **Who We Are**: Based in Stratford, Ontario, the Stratford Festival is one of the world’s foremost repertory theatre companies. It operates year-round, presenting a season of about a dozen plays each year between the months of April and November, a rich stream of digital content and hundreds of events designed to deepen understanding of the plays. For...


  • Stratford, Canada Mark's Stratford Ontario Full time

    We are currently looking to add a hard working, positive and driven individual to our team. Wage is negotiable depending on the experience the individual brings. Must be flexible to work one evening and one weekend shift to meet the demands of our business. Although previous sales experience is encouraged it isn't required for the right individual. If...


  • Stratford, Canada Stratford Kia Full time

    **Stratford Kia** is a leading provider of value-added services to the dental industry. With its award-winning web presence, a large inventory of dental materials, and over 15 years of experience in the dental field, Stratford Kia has become the premier source for many clients. **We are currently seeking a Front Desk Receptionist to join our...


  • Stratford, Canada Walmart Canada Full time

    **Position Summary... **:To provide customer service by maintaining a stocked and zoned salesfloor and offering assistance to meet the customer’s shopping needs. This will be accomplished by assisting at the Front End as required and maintaining and recovering merchandise all in a safe and clean environment. This Associate will function as part of a team...

  • Retail Manager

    5 days ago


    Stratford, Canada Stratford Festival Full time

    **Retail Manager**: Reporting to the Director of Audience Development, your primary responsibility will be to manage the Stratford Festival's retail operations, including all aspects of motivating a multi-unit salesforce, buying and merchandising. **Responsibilities**: - Hire, train and manage Theatre Store staff and supervisors, motivating them to reach...


  • Stratford, Canada Strickland's Stratford Toyota Full time

    **Experience the thrill of working in the highest volume detail shop in Southern Ontario!** We are seeking experienced Automotive Detailers for our busy Stratford, ON location. **About us**: Strickland’s is a family-owned and operated business; serving Ontario since 1974. We began modestly, and have grown into a multi dimensional company offering new and...