Bilingual Underwriting Associate

4 weeks ago


Quebec City, Canada Sun Life Full time

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

As a member of the team, the Underwriter communicates with various sources, assesses evidence of insurability and executes underwriting decisions, adhering to quality and service level standards.

**What will you do?**
- Provides technical expertise in assessing morbidity and mortality risks using an individual underwriting methodology
- Interprets business financial statements and tax forms to calculate earned income
- Communicates directly with applicants and benefit administrators on underwriting decisions
- Handles difficult phone calls from applicants who have been declined or approved substandard for insurance coverage
- Provides support in implementing continuous improvements
- Actively participate in team meetings and supporting the team with its objectives
- Inspire the trust of others and work with integrity

**What do you need to succeed?**
- Excellent verbal and written communication skills with the ability to be persuasive in negative situations and write clearly and informatively
- Bilingualism (French, English, both oral and written) is required for the frequent interactions with English and French-speaking colleagues or internal partners across Canada and worldwide and the position reports to a unilingual English-speaking manager outside Quebec
- Well organized individual with strong analytical skills, excellent problem solving ability and attention to detail
- Must have a positive attitude and commitment to quality service
- Ability to remain calm under pressure
- Must be a strong team player
- Inspires the trust of others
- Comfort with ambiguity; track record of success at turning vague information into sound underwriting decisions
- Completed or working towards Fellow, Life Management Institute (FLMI) or Fellow, Academy of Life Underwriting (FALU) is an asset

**What's in it for you?**
- An environment of continuous learning and improvement
- A friendly, collaborative and inclusive culture
- Flexible Benefits from the day you join to meet the needs of you and your family
- Pension, stock and savings programs to help build and enhance your future financial security
- Being a member of the Sun Life family, a group of people united by our Purpose: to help Clients and Employees achieve lifetime financial security and live healthier lives

At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

**Salary Range**:
40,500/40 500 - 66,000/66 000

**Job Category**:
Underwriting - Individual

**Posting End Date**:
15/06/2023


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