Proposal Services Manager

3 weeks ago


Calgary, Canada Graham Full time

Graham is an employee-owned construction solutions partner that services the buildings, industrial, infrastructure, water and project finance sectors. We deliver lasting value for our clients through meticulous planning and scheduling, while upholding rigorous safety and quality standards. With offices throughout North America, our passionate and knowledgeable teams deliver projects that enable communities to thrive and people to live, work, move and grow in a rapidly changing world. With over nine decades of experience, Graham has the resources, capacity and expertise to undertake projects of every scope, scale and complexity. Join our team to deliver a better tomorrow.

**About the role**

**As a Proposal Services Manager** **at Graham you will**:

- Manage the continuous improvement of the proposal process as defined in the Graham Management System.
- Support operations and specifically project pursuit teams through refined proposal management processes and tools to create greater efficiency, proficiency, and ultimately increase procurement success.
- Build relationships with Divisions and Business Units to increase customer base and interactions.
- Find software and systems to implement as tools to manage data and increase efficiency of access to relevant proposal information.
- Develop processes and practices to maintain comprehensive libraries of readily available information that elevate the quality and consistency of proposals such as response documents.
- Create an RFQ/RFP library of suggested responses that will: provide polished responses to frequently asked questions in RFQ/RFP documents; ensure consistency and accuracy in responses regardless of geographical location; eliminate waste during the pursuit process by having response templates readily available; and ensure as Graham’s internal processes improve and evolve they are represented in our pursuit submissions by current, up-to-date information available in this library.
- Develop and maintain corporate standard documents giving operations the ability to obtain pertinent information and resources in a timely and accurate manner i.e.: Library of Response Templates for Proposal Use; and Pursuit Kickoff Package to guide the RFQ/RFP Response Process; project and resume information management, proposal kick-off templates, etc.
- Maintenance of corporate statistics, awards and memberships.
- Work closely with pursuit teams to determine needs and identify opportunities for improvement in pursuit practices.
- Develop business development updates for quarterly reports.
- When necessary, provide proposal support to Proposal Specialists including, but not limited to: centralizing and standardizing RFP content; setting deadlines for content; strategizing on proposal content; and working with identified proposal lead.

**Qualifications/Experience**
- Degree in Business, Commerce, Purchase Management, or Communications
- 7-10 years of experience in a proposal, business development, or technical marketing department in a mid-size organization
- Strong leadership capability as evidenced by demonstrable success in team / collaborative work environments
- Ability to forge, grow and maintain positive relationships
- Experience with information management processes and software.
- Ability to manage multiple ongoing scopes of work.
- Knowledge of contracts and various execution methods is an asset.
- Experience with pursuit software, specifically Adobe Creative Suite, (more specifically InDesign) is required.

Graham is an Equal Opportunity Employer, and employment selection decisions are based on merit, qualifications, and abilities. Graham does not discriminate in employment opportunities or practices on the basis of race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, veteran status or any other characteristic protected by country, regional or local law.

No unsolicited resumes or phone inquiries from agencies, thank you.



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