Sales Coordinator

3 months ago

Surrey, Canada Wesgroup Equipment Full time

**Wesgroup Equipment** is a Family of Companies, comprised of Westerra Equipment, Williams Machinery, and Vermeer British Columbia. Our 9 locations across British Columbia and Alberta sell, rent, and fix equipment. We also train people on how to operate machinery safely and effectively. From forklifts to skid steers, excavators, loaders and dump trucks, our Family of Companies services industries such as warehousing, milling, construction, forestry, recycling and more with their equipment needs. Join our award-winning company and experience working at a Platinum Certified Canada’s Best Managed Company, and one of BC’s Top Employers.

The Sales Coordinator will work with all departments, including Sales, Operations, Inventory and Finance and will be responsible for supporting the Equipment Sales processes across the dealerships.

**Key Responsibilities**:

- Validate cost sheet accuracy and create sales invoices.
- Assist with inquiries and questions from sales reps and other departments.
- Prepare delivery documentation/packages.
- Arrange inbound and outbound transportation of equipment.
- Open service work orders for equipment.
- Issue purchase orders to outside vendors as needed.
- Assist with inventory receiving and inventory counts.
- Effectively utilize Microsoft Business Central ERP and Dynamics CRM to support and administer the sales process and ensure accurate data input.
- Complete the required documentation for OEM and other programs.
- Follow up with OEM on the topics of price protection, credits, and programs as needed.
- Communicate proactively on sales department activities to all stakeholders, including managers, sales representatives, and finance.
- Act as liaison between Service and Sales Department.
- Uphold customer experience service standards in all interactions.
- Manage collection and storage of original documents such as Manufacturer Certificate of Origin and ICBC transfer forms as needed.
- Other duties as assigned.

**Knowledge, Skills and Abilities**:

- Ability to deliver consistent, exceptional service to team members and customers.
- Excellent verbal and written communication skills.
- Highly motivated, self-starter, enthusiastic and well organized.
- High attention to detail.
- Proficient with Microsoft 365, especially Outlook, Teams and Excel.

**Training, Education and Experience**:

- Previous experience as a Sales Coordinator or similar role strongly preferred.
- High school diploma

**Compensation package**:

- Salary between $40,000-$55,000 depending on skills and qualifications.
- 3 weeks of vacation.
- Medical and dental plan.
- RRSP matching plan.

**Values**:

- Build trust - with customers and each other.
- Be a team player - commit to working together to win.
- Be customer-focused - “wow” customers so they become raving fans.
- Support community - care for our people, our community, and our planet.
- Deliver results - know what you need to do and get it done.

**Working Conditions**:The Sales Coordinator is based out of the Surrey, or Abbotsford or Nisku office and works 40 hours on average per week Monday to Friday.

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