Sales Coordinator

2 weeks ago

Thornhill, Canada AWIN - Willowdale Subaru Full time

Our Willowdale Subaru Dealership is looking for a Pre-Owned Sales Coordinator to join our amazing team

**Job Purpose**

The Sales Coordinator assists the Sales Management Team to ensure efficient administrations of all New/Pre-Owned vehicles for the Sales Department. This includes reception assistance as required.

**Responsibilities**
- Maintain all used cars to be presentable
- Maintain all retail units are in the designated parking spots
- Logging all wholesale vehicles to Traderev and parking them to the off-site parking
- Assisting Autotrader representatives on photo shooting.
- Assisting Used Car Manager on reconditioning for inventory and coordinating contractors for cosmetic repair.
- Assisting Delivery Specialist to prepare all sold unit for delivery.
- Assisting Used Car Department for vehicle pick up and drop off.
- Assisting on Used Car advertising
- Assisting on Used Car Inventory purchase
- Assisting on Trade Appraisals
- Operate a multi-line telephone system to transfer all incoming calls to the appropriate individual/department in a courteous and professional manner.
- Take detailed messages.
- Distributes mail/faxes and coordinates all courier pickups.
- Coordinate and process customer payments, customer accounts, petty cash and cheque requisitions.
- Acquire knowledge about the dealership, in order to be able to respond to inquiries for general information.
- Answer customer inquiries or direct customer to appropriate personnel.
- Maintain the cleanliness of the reception area and customer waiting area.
- Update and distribute dealership telephone listings when necessary.
- Close the transaction machine every morning if necessary.
- Perform various clerical and administrative duties as requested.
- Handling of Dealer Trade invoicing (done through 180 & ADP/CDK).
- Co-ordination of Dealer Trade pick-ups.
- Daily check on vehicle arrivals to see if any car that have arrived are sold via AIM
- Inventory maintenance; ADP/CDK and 180 must match AIM Inventory Report. Base prices and options must be accurate.
- Stock in all arrived stock/sold units delivered by (new vehicles), and vehicles coming from Manheim, Openlane, and various other sources of Pre-owned Vehicles.
- Daily licensing (if necessary) - make sure all required licensing is done on time and all documents that are required are done.

**Qualifications**
- Excellent communication skills and customer service, including written and verbal skills to communicate with all levels of the organization and its executive team.
- High school diploma or equivalent.
- Previous experience as a reception/customer service role.
- Previous experience working in a dealership setting with basic knowledge of vehicles and maintenance requirements is an asset.
- Experience operating a multi-line telephone system.
- Ability to prepare business memos, letters, etc.
- Strong knowledge of Microsoft Office products, including Excel and Word.
- Ability to maintain filing systems and database.
- Professional appearance & friendly disposition.
- Ability to work efficiently in a high-pressure environment.

**Benefits**
- We offer competitive salaries and generous benefits
- Excellent Group Benefits package.
- Group RRSP Contribution program.
- Work/life balance.
- Training and support programs.
- Boot and tool allowance.
- Tuition reimbursement program
- Corporate support.
- Mentorship and development.
- Unlimited careers opportunities within our automotive group

**Personal Attributes**
- Passion, motivation, focus and leadership skills.
- Results focused approach.
- Team player.
- Strong communication skills both written and verbal.
- Ability to influence, negotiate and mediate effectively.
- Strong attention to detail.
- Ability to maintain confidentiality and professionalism.
- Excellent interpersonal and team building skills.
- Strong time management and organizational skills.
- Honest, courteous and able to demonstrate strong work ethics.
- Driven and ability to work with minimum supervision.

**APPLY FOR A REWARDING CAREER TODAY**

**We thank all applicants for their response; however only those considered for an interview will be contacted.**

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