Quality Manager

2 weeks ago

Brampton, Canada Trinity E-Coaters Ltd. Full time

**ABOUT THE COMPANY**

Trinity E-Coaters specializes in electrodeposition (E-coating). Trinity brings 63 years of experience, with 70+ employees, 375M+ parts coated under 40,000 sq.ft facility.

We are growing and looking for energetic and dedicated people to join the Trinity team. If you thrive in a fast paced work environment with new experiences and challenges, then look no further

**JOB DESCRIPTION**

The Quality Manager’s primary responsibilities include understanding customer expectations and needs, outlining quality standards and maintaining quality control processes. This capable individual excels at root cause analysis, has experience in development and sustainment of manufacturing quality processes, has a proven record of being an exceptional leader, and is fully committed to driving continuous improvement throughout the company.

**MINIMUM QUALIFICATIONS**

**Experience**
- Must have 5+ years’ experience managing a team
- Has direct knowledge of e-coating and/or extensive experience in other metal finishing processes
- Must be fluent in English, both written & oral
- 3 years’ experience with IATF auditing

**Education**
- Post-secondary diploma / Bachelor's degree or equivalent experience
- Training and experience in 5S and Lean Manufacturing principles is an asset
- Training and experience in Statistical Process Analysis is an asset
- Training and experience in developing and managing of Control Plans and PFMEA is required

**Technical Skills/Competence**
- Extensive understanding of the e-coating process or related and easily transferable metal finishing/manufacturing processes
- Demonstrated team leadership skills
- Able to perform in a team environment, collaborating with all levels of the organization
- Effective problem-solving skills, including the ability to solve problems at a root cause level, and determine corrective actions necessary to sustain improvements
- Strong written and oral communication skills
- Proven ability to execute on projects and deliver results that span across different departments
- Good understanding of customer quality requirements and experience dealing with customer issues
- Customer focus approach with good understanding of business needs vs. customer requirements
- Ability to use data to develop KPIs, manage them and drive measurable results
- Enthusiastic attitude, with a passion for continuous improvement
- Ability to balance a variety of concurrent demands in a friendly and professional manner
- Strong time management and organizational skills a must

**DUTIES AND RESPONSIBILITIES**

The duties and responsibilities of the Quality Manager are detailed below, but not limited to the following:

- Collaborate with all departments, take ownership of the quality management system; develop and execute company quality standards and quality assurance program
- Responsible for maintenance of IATF compliance, including required annual audits
- Responsible for the completion of PPAPs at the beginning of new program launches
- Develop and manage review of SOPs and drive customer focus
- Evaluate failures, identify cause and responsibility along with initiating corrective and preventative actions
- Manage Non-Conformance Reports (NCRs)
- Develop and supervise quality systems effectiveness by reporting timely about external and internal quality metrics
- Ensure quality is built into e-coating process Provide input on new rack designs to ensure that finished products will meet customer expectations
- Participate in daily production meetings; relay and discuss pertinent information as it relates to production
- Conduct training of junior quality personnel as needed
- Ensure proper staffing of your department
- Lead and mentor the quality team and encourage open communication
- Lead by example and have a good balance of hands-on work
- Manage and execute annual performance reviews for your team
- Perform other related duties as assigned

**HEALTH & SAFETY **(Worker/Employee)

According to OHSA of Ontario, Section 28, Subsection (1) & (2): A worker shall:

- Work in compliance with the provisions of the Act and its regulations
- Use or wear the equipment, protective devices or clothing that the worker's employer requires to be used or worn
- Report to his or her employer or supervisor the absence of or defect in any equipment or protective device of which the worker is aware and which may endanger himself, herself or another worker
- Report to his or her employer or supervisor any contravention of the Act or the regulations or the existence of any hazard of which he or she knows
- Not remove or make ineffective any protective device
- Not use or operate any equipment, machine, device or thing or work in a manner that may endanger himself, herself or any other worker; or
- Not engage in any prank, contest, feat of strength, unnecessary running, or rough and boisterous conduct
- Observes Trinity’s Health & Safety policies and procedures
- Ensures work area is kept cl

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