IT Trainers

**IT Trainers**

**Location: Multiple locations (Hybrid/Remote)**

**Division: Information Technology, Front Line Experience and Transformation**

**About The Salvation Army**

For more than 130 years, The Salvation Army (TSA) has had the privilege of serving vulnerable people in communities across Canada and Bermuda. Last year, we helped over 2.1 million people, providing necessities of life such as food, clothing, and shelter. And our work goes well beyond that to including supporting people through unemployment, loneliness, finding church community, and responding to family challenges. We continually adapt to meet emerging needs.

These are exciting times at The Salvation Army as we launch a significant digital and business transformation. We are in the midst of revolutionizing our core capabilities to maximize service and mission outcomes. This will include an integrated platform for relationship and people management, learning, intranet and data warehouse. In order to achieve all this, we are now recruiting for IT Trainers.

**What You’ll Do**
- Help define the scope of training services within the organization and put in place a program of delivery, providing input to the overall training strategy and plan
- Support the assessment and recommendation of courseware packages and support development of appropriate courseware tools
- Review training materials and documentation and keep them up to date to ensure currency of content delivered
- Create and communicate training schedules in consultation with stakeholders

**What You Bring**
- College diploma or university degree in the field of computer science, information systems or education
- Certification in Adult Learning Theory and Practices
- 4+ years of IT industry experience
- 2+ years direct IT training related experience
- Experience creating content for Learning Management Systems
- Experience analyzing organizational training needs and defining programs and materials to support those needs
- Proven experience with adult learning principles, methodologies, and course design and build techniques
- Excellent written and oral communication skills, including instructional and presentation skills
- Excellent interpersonal skills, with a focus on motivational skills and positive attitude and the ability to present ideas in business-friendly and user-friendly language
- Ability to travel ~ 25-30%

**What We Promise**
- Belonging to a creative, dynamic team of IT professionals where what you do will make a difference in your own backyard and across Canada & Bermuda
- Continuous learning and growth through challenging work
- The chance to be part of a leading digital and business transformation for over 100,000 employees and volunteers
- An opportunity to launch and/or grow your career with a huge, stable, international not-for-profit organization
- We live our **Core Values** **as a faith & values-based organization, we hire and serve people of all backgrounds, faiths, and traditions - there’s a place for everyone to belong here.

**How We Hire**

We embrace equity, diversity, justice, inclusion and belonging and we’re committed to building a team that represents many backgrounds, perspectives and skills, representative of the communities we serve. The more inclusive we are, the better our work and workplace will be.

The Salvation Army will provide reasonable accommodation upon request. Please let us know if you have a need for any accommodation.