Scale Operator

Work Type: Full-time Permanent

**It is a great time to join the CRH Canada team CRH Canada is going through an exciting business transformation which demands first-class Talent Management support to drive results.**

**We are building a world
- class team. Make your mark**

**You will be a successful addition to our team if you look at change as an opportunity to develop and contribute to the business. You will be successful in your role if you like partnering with the business, presenting new ideas and providing excellent customer service.**

**Dufferin Aggregates, a divison of CRH Canada is looking to hire**

**Overview**:
**Position Responsibilities**:

- Order entry into our operating system (Command)
- Dispatch - Tare and ticket vendor vehicles
- Monitoring of on-time delivery
- Maintain radio communication with loader operators and quality assurance regarding material piles, location and “time in yard”
- Receive general inquiries and when required redirect in a courteous manner to appropriate personnel
- Maintain COD plant tracking sheet
- Retain ticket audit logs and forward signed deliveries into third party for scanning
- Execute daily audits to ensure billing accuracy
- Ensure safety requirements are followed (PPE) and violations are reported
- Remotely operate other DFA locations where a Dispatcher is not present
- Travel to various sites to cover for other Dispatchers when required
- Customer Service Centre admin support

**Position Requirements**:

- Proficient with computer based technology including Lotus Notes, Microsoft Office, Google Earth and web based services
- Prior Dispatch or customer service experience, preferably in the construction industry

**Educational Criteria**:

- Post-Secondary education or equivalent business related experience

**Position Dimensions**:

- Fosters team work and cooperation - Foster a sense of collaboration and work effectively across organization to achieve goals
- Adapts and learns - work effectively in the face of ambiguity, shifting priorities and rapid change while actively developing ones skills and capabilities
- Maintain a professional demeanor with internal and external clients
- Safety oriented
- Analysis and Problem-Solving - Effectively examine events, issues and problems and generate optimal solutions in a timely manner
- Strong interpersonal skills
- Must be able to work in a high stressed, fast paced environment with the ability to multi-task
- Excellent organization skills

**Benefits**:

- Dental care
- Extended health care

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Night shift
- Overtime
- Weekend availability

Ability to commute/relocate:

- Acton, ON: reliably commute or plan to relocate before starting work (required)

Work Location: In person