Neurofeedback Trainer

2 weeks ago


East York, Canada Wiseman Counselling Services Full time

People from all walks of life enter our doors with varying life experiences and challenges. Our goal is to help clients train their brain with NeurOptimal® neurofeedback so they can be their best selves.

We are seeking a driven and people-centric individual to fulfill the Neurofeedback Trainer role at Wiseman Counselling Services. If you are empathic, culturally aware, an excellent problem solver and customer-service oriented, we would love to have you as part of the team

**Responsibilities**:

- Hook up clients for neurofeedback sessions
- Educate clients on the benefits of neurofeedback
- Invoice and schedule clients with Cliniko
- Provide an exceptional customer experience
- Inform clients on rental options and plans suited to their financial and personal needs
- Check in with neurofeedback renters weekly

**Requirements**:

- A degree or certificate in Psychology is an asset
- Proven experience in a similar role such as administration for a mental health or healthcare clinic
- Experience in patient care
- Experience with invoicing and scheduling is an asset but not required (training will be provided)
- Familiarity with mental health vocabulary when speaking with new and returning clients
- Excellent communication skills
- Strong organizational skills and attention to detail
- A minimum commitment of a year is preferred

An excellent opportunity for those that are pursuing a Psychology degree and need clinical experience or those interested in a career in mental health.

**Job Type**: Part-time

**Salary**: $20.00-$25.00 per hour

Expected hours: 5 - 15 per week

**Benefits**:

- Dental care
- Flexible schedule
- On-site parking

Flexible Language Requirement:

- French not required

Schedule:

- Evening shift
- Weekends as needed

**Education**:

- Secondary School (preferred)

Ability to Commute:

- East York, ON M4B 2T8 (required)

Work Location: In person