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Receptionist/physiotherapy Assistant/kinesiologist

4 months ago

Brampton, Canada Cure Touch Physio & Wellness Centre Inc Full time

We are looking for a motivated and strong team player to join our team as a Receptionist/Physiotherapy Assistant.

Our clinic is around 2300sq.ft beautiful state of the art, multi-disciplinary facility in Brampton. Our healthcare practitioners believe in providing caring, compassionate and evidence-based treatments in a safe and friendly environment. We provide hands-on and One on One treatment approach to optimize patient outcomes and promotes an excellent patient experience. We are certain of an integrative and holistic approach to the patient's health.

**Who We Are**

Cure Touch Physio & Wellness Centre is owned and operated by healthcare professionals. We would be growing incredibly fast and based on your professional interest we would love to provide equal opportunity for you to grow with us. We have a great team culture and an amazing work environment.

Our present clientele is completely built on word of mouth. We are expanding rapidly and our goal is to become national-wide healthcare providers. Our multidisciplinary clinic provides physiotherapy, chiropractic, massage therapy, naturopathic medicine, acupuncture, and orthotic services.

**The Position/ Day to day responsibilities include**:

- Reception/Front desk Customer Engagement and Satisfaction
- Maintain the clinic clean and tidy
- Prepare the treatment rooms ready for clinicians use
- Scheduling Appointments Billing and Accounts Receivable
- Contact Third Party Insurance for Coverage Patient callbacks and Retention
- General office Duties, Patient and Inventory Control
- Design, implement and supervise graded exercise, work conditioning and/or work hardening programs
- Setting up patients with modalities such as ice/heat/TENS/IFC/Laser/Shockwave therapy. The kinesiologist will be educated on the indications, contraindications, and precautions for these modalities.
- Exercise prescription for our patients. This would include post-operative, fractures, motor vehicle patients, WSIB, sports injuries and general musculoskeletal issues.
- Tidy and maintain the clinic to the level of College Standards. These tasks would include laundry, cleaning machines and additional tasks that contribute to an organized clinic.
- Work cooperatively with clients to set and achieve functional goals
- Complete functional components of reports for initial, progress and discharge
- Ensure return to work plans with client and employer has been made and documented in the client chart

**The Benefits**:

- Great team Culture and supportive team
- Professional environment with amazing people to work with
- Competitive remuneration based on experience
- Discounts on all services
- Digital appointment scheduling and clinical data management (EMRD)
- Online Appointments

**What we expect**
- University degree in Kinesiology or Physiotherapy Assistant diploma from an accredited college
- Certificate/Diploma in Business, Administrative Studies, Medical Secretary, Sales-clinic experience an asset.
- Excellent communication skills with the ability to listen and respond with tact and diplomacy
- Strong customer engagement and retention ability
- Ability to multitask and prioritize in a high-pressure setting while maintaining customer service excellence
- Strong sense of the urgency to deal with customer needs by being positive and resourceful
- Proven problem solver committed to resolution, honesty, and integrity
- Ability to work in team environments and successfully complete tasks
- Excellent work performance and attendance habits
- Accurate and timely record-keeping habits

**_Days to be available: 2-5 days a week. _**
- New grads welcome to apply

**Job Types**: Full-time, Part-time, Permanent

**Salary**: $16.00-$18.00 per hour

Schedule:

- 8 hour shift

Work Location: In person

Expected start date: 2020-11-30