Housekeeping Supervisor

3 weeks ago


Victoria, Canada Oak Bay Beach Hotel Full time

**Housekeeping Supervisor**

The Housekeeping Supervisor position requires an experienced leader that is organized, hospitable, friendly, and outgoing with a focus on guest service. The Housekeeping Supervisor provides help and coordinates the cleaning services in the guest rooms daily; providing the best possible product to contribute to the guest experience.

**Position Responsibilities and Accountabilities**
- Develops a strong team of colleagues through effective leadership
- Proactively addressing any day-to-day operational concerns and determining appropriate solutions
- Compliance with all safety regulations of assigned tasks, and ensure a clean and safe working environment with active participation in the hotel health and safety program.
- Adhere to all environmental policies and programs.
- Handle all guest interactions with the highest level of hospitality and professionalism.
- Daily cleaning service of the guest rooms for arrivals and stay-overs.
- Ensure that any lost and found items are handled according to our Lost and Found Policy.
- Maintain cleanliness and organization of the Housekeeping storage areas on the guest floors.
- Maintain cleanliness of the corridors on the guest floors.

**Core Competencies, Characteristics and Qualifications**
- Minimum 2 years of previous hotel housekeeping experience required.
- Previous supervisory experience preferred.
- Demonstrated strong leadership, team, and communication skills are essential.
- WHIMIS training an asset.
- Strong knowledge of MS Office.
- Previous experience using a Hotel reservation/booking system.
- Ability to take ownership of duties and show initiative.
- All other duties as assigned that will assist and support the mandate of the Hotel and its ongoing success.

**Physical Aspects of Position**:

- Continuous walking, bending and lifting up to 50lbs
- Use of cleaning machines and solutions will be required

The Oak Bay Beach Hotel, recently named **the #1 hotel in Canada** by Condé Nast, is known as both a luxury destination in Victoria and an amazing place to work In addition to a rewarding career, our team members receive countless perks such as complimentary parking, health benefits, a daily staff meal plan, birthday and Christmas bonuses, staff parties, awards, and more. If you are interested in joining our team then we have a fantastic opportunity for you.

**Job Types**: Full-time, Permanent

**Salary**: $23.61 per hour

**Benefits**:

- Company events
- Dental care
- Disability insurance
- Discounted or free food
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Every Weekend
- Holidays
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Overtime pay

**Experience**:

- housekeeping: 1 year (preferred)



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