Tour Guide

We are excited to hire a tour guide for our Dino Kingdom Playground at Woodside Square Mall. Our shopping mall devotes to providing a first-class shopping experience and an interactive dinosaur playground all under one shopping complex.

We will have 9 separate Dinosaur Adventure Scenes, with 40+ interactive animatronic animals and dinosaurs. The tour guide is responsible for guiding our customers to explore the magic adventure.

**Job descriptions**
- Greeting and welcoming customers to the tour.
- Informing customers about the itinerary for each tour.
- Planning itineraries in accordance with weather forecasts and the length of each tour.
- Scheduling visits and purchasing tickets to museums, galleries, protected parks, and other attractions ahead of time, if required.
- Planning alternate activities in the event that cancellations, closures, or weather prohibit you from attending scheduled events.
- Gathering and maintaining the requisite equipment for each tour.
- Familiarizing yourself with the layout and history of the region or establishment in which you will be working.
- Familiarizing customers with each region or establishment.

**Tour Guide Requirements**
- High school diploma or above.
- Early Childhood Education/ Tourism Management background would be an asset.
- Prior experience as a tour guide is advantageous.
- Capacity to stand and walk for extended periods.
- Adherence to prescribed safety codes.
- Excellent conversational skills with a knack for storytelling.
- Personable, humorous disposition.
- Outstanding organizational, time management, and improvisational skills.
- Passionate about traveling.
- Ability to work during evenings and on weekends.
- Bilingual in Mandarin and English is an asset

Working hours: 11 am to 7 pm

Location: Woodside Square Mall

**Job Types**: Full-time, Permanent

Schedule:

- 8 hour shift
- Day shift

Application question(s):

- Do you have Early Childhood/ Tourism Management background?

**Education**:

- Secondary School (preferred)

**Experience**:

- tour guidance: 3 years (preferred)
- Customer service: 3 years (preferred)

**Language**:

- Mandarin (preferred)

Work Location: One location