Bilingual Branch Floater

3 weeks ago

Montréal, Canada Chit Chats Full time

**Company Description**
Chit Chats' vision is to help Canadians deliver their goods to the world with postage at unbelievable prices. We are a fast growing entrepreneurial company making a huge impact to Canadian entrepreneurs and businesses. As ecommerce removes borders, we don’t want high Canadian postal rates to be a barrier to world commerce. We aim to remove these physical and financial restraints to create a seamless, borderless and boundless world of opportunity for Canadians.

We’re looking for you if you are Caring, Curious and Cheerful

As Branch Floater, you are responsible for all day-to-day operations of your assigned branch. You ensure your team delivers a delightful, low-cost and easy-to-use service to clients while meeting all compliance expectations. You train and coach your team to be cohesive, healthy and engaged. You start each day by getting together with your team to review new communications, workflows and goals.

You lead by example and guide your team to assist clients to find the right solutions for their shipping challenges. You work cohesively with our Client Support, Compliance and Returns teams when troubleshooting client issues, and you work hard to exceed your allocated daily target to keep above your monthly trend. You dedicate part of your day to working alongside your team, merchandising products and signage to uplift the store's visual appearance and communication.

And, at the end of the day, you ensure your team delivers an end-of-day report, highlighting the key daily numbers and create an action plan for the following day based on your weekly plan.

**Responsibilities to Clients and Partners**
- Oversees all branch operations to ensure strict adherence to all compliance expectations, policies and procedures
- Establishes and implements values, vision and mission into everything we do
- Be a voice and ear for the team as well as for the business and the clients
- Provides coaching, training and guidance to all branch personnel and mitigates conflict resolution
- Interacts and develops positive rapports with customers and represents the company in a professional manner while taking every opportunity to build our business
- Promotes employee satisfaction with Employee Retention a key goal
- Provides support and regular feedback to the Executive Management Team
- Responsible for the cleanliness, safety, and organization of the branch
- Manages inventory effectively
- Responsible to ensure full compliance with all company safety and risk management policies and procedures
- Additional responsibilities as required

**Competencies**
- Client Service
- Anticipation and responsiveness
- Solution Provider
- Attention to detail
- Interpersonal skills

**Qualifications**
- Must be available to work between the hours of 9:00 a.m. to 7:00 p.m., Monday to Friday
- Excellent verbal and written communication skills (English and French)
- Two (2) years of branch/store management experience required
- P&L experience preferred
- Strong computer skills including expertise with Moneris, Google docs and Microsoft Office
- Willing to accept full accountability for branch operations
- Ability to stand for long periods of time
- Heavy lifting may be required
- Ability to multi-task with attention to detail and remain positive
- Must be proactive and happy to help our logistics process to run smoothly, jumping in where necessary to help out
- Strong Typing Skills -Minimum 50 WPM
- 1+ years opening and closing Office
- 1+ years office administration experience
- Possess a passion for serving people, going above and beyond and making it right for the customers
- Trustworthy, organized, reliable and has a positive outlook

**Additional Information**

As a federally regulated employer, Chit Chats Express fully supports the principles of employment equity and encourages all qualified members of the designated groups to apply.

  • Bilingual - Branch Floater

    2 days ago

    Montréal, Canada Chit Chats Full time

    Company Description Chit Chats' vision is to help Canadians deliver their goods to the world with postage at unbelievable prices. We are a fast growing entrepreneurial company making a huge impact to Canadian entrepreneurs and businesses. As ecommerce removes borders, we don’t want high Canadian postal rates to be a barrier to world commerce. We aim to...

  • Bilingual Part-time Warehouse Floater

    2 weeks ago

    Montréal, Canada Chit Chats Full time

    Company Description Chit Chats' vision is to help Canadians deliver their goods to the world with postage at unbelievable prices. We are a fast-growing entrepreneurial company making a huge impact on Canadian entrepreneurs and businesses. As e-commerce removes borders, we don’t want high Canadian postal rates to be a barrier to world commerce. We aim to...

  • Branch Floater

    2 weeks ago

    Montréal, Canada Chit Chats Full time

    **Company Description** Chit Chats' vision is to help Canadians deliver their goods to the world with postage at unbelievable prices. We are a fast growing entrepreneurial company making a huge impact to Canadian entrepreneurs and businesses. As ecommerce removes borders, we don’t want high Canadian postal rates to be a barrier to world commerce. We aim to...

  • Warehouse Floater

    2 weeks ago

    Montréal, Canada Chit Chats Full time

    **Company Description** Chit Chats vision is to help Canadians deliver their goods to the world with postage at unbelievable prices. We are a fast growing entrepreneurial company making a huge impact to Canadian entrepreneurs and businesses. As e-commerce removes borders, we don’t want high Canadian postal rates to be a barrier to world commerce. We aim to...

  • Crew Member Copper Branch

    4 weeks ago

    Montréal, Canada Copper Branch Robert-Bourassa Full time

    COPPER BRANCH CREW MEMBER - DOWNTOWN As a Copper Branch crew member, you will create the Copper Branch Experience for our customers by providing exceptional customer service, serving quality and healthy meals and drinks, and by maintaining a clean and comfortable store environment. You will be responsible for modeling and acting in accordance with the...

  • Crew Member Copper Branch

    2 weeks ago

    Montréal, Canada Copper Branch Robert-Bourassa Full time

    COPPER BRANCH CREW MEMBER - DOWNTOWN As a Copper Branch crew member, you will create the Copper Branch Experience for our customers by providing exceptional customer service, serving quality and healthy meals and drinks, and by maintaining a clean and comfortable store environment. You will be responsible for modeling and acting in accordance with the...

  • Warehouse Floater

    1 day ago

    Montréal, Canada Chit Chats Full time

    Company Description Chit Chats vision is to help Canadians deliver their goods to the world with postage at unbelievable prices. We are a fast growing entrepreneurial company making a huge impact to Canadian entrepreneurs and businesses. As e-commerce removes borders, we don’t want high Canadian postal rates to be a barrier to world commerce. We aim to...

  • Warehouse Floater

    3 weeks ago

    Montréal, QC, Canada Chit Chats Full time

    **Company Description** Chit Chats vision is to help Canadians deliver their goods to the world with postage at unbelievable prices. We are a fast growing entrepreneurial company making a huge impact to Canadian entrepreneurs and businesses. As e-commerce removes borders, we don’t want high Canadian postal rates to be a barrier to world commerce. We aim to...

  • Warehouse Floater-part-time

    4 weeks ago

    Montréal, Canada Chit Chats Full time

    Company Description Chit Chats' vision is to help Canadians deliver their goods to the world with postage at unbelievable prices. We are a fast-growing entrepreneurial company making a huge impact on Canadian entrepreneurs and businesses. As e-commerce removes borders, we don’t want high Canadian postal rates to be a barrier to world commerce. We aim to...

  • Warehouse Floater-part-time

    3 weeks ago

    Montréal, Canada Chit Chats Full time

    Company Description Chit Chats' vision is to help Canadians deliver their goods to the world with postage at unbelievable prices. We are a fast-growing entrepreneurial company making a huge impact on Canadian entrepreneurs and businesses. As e-commerce removes borders, we don’t want high Canadian postal rates to be a barrier to world commerce. We aim to...

  • Bilingual Corporate Branch Manager

    1 week ago

    Montréal, Canada CI Investments Inc Full time

    **ABOUT US** Founded in 1995, CI Assante Wealth Management is a wholly owned subsidiary of CI Financial and one of Canada’s largest wealth management firms. Our 750 professional advisors, located in communities throughout the country, oversee approximately $39 billion in assets for more than 300,000 clients. CI Assante Wealth Management's services include...

  • Bilingual Branch Auditor and Investigator

    2 weeks ago

    Montréal, Canada goeasy Full time

    If you are looking to join one of Canada’s fastest growing companies, goeasy Ltd. is the place for you! Certified as a **Great Place to Work®**, recognized as **Canada’s Most Admired Corporate Cultures**, **GTA's Top 100 Employers,** one of **Canada’s Top 50 Fintech’s** and **North America’s Most Engaged Workplaces,** we want the best and...

  • Bilingual Mailroom Clerk Floater Full Time

    3 weeks ago

    Montréal, Canada Grenville Management Inc. Full time

    Grenville Management Inc. (“Grenville”) has been providing a range of specialized outsourced services and printing for over 40 years to clients across Canada. At Grenville we offer excellence in service and leading industry knowledge and innovation, which allows our clients to focus on their core business needs. As we continue to grow, we are looking for...

  • Warehouse Floater with Backup Driver

    4 days ago

    Montréal, QC, Canada Chit Chats Full time

    **Description de l'entreprise** Chit Chats' vision is to help Canadians deliver their goods to the world with postage at unbelievable prices. We are a fast growing entrepreneurial company making a huge impact to Canadian entrepreneurs and businesses. As ecommerce removes borders, we don’t want high Canadian postal rates to be a barrier to world commerce....

  • Bilingual Mailroom Clerk Floater Full Time

    2 weeks ago

    Montréal, Canada Grenville Management Inc. Full time

    Grenville Management Inc. (“Grenville”) has been providing a range of specialized outsourced services and printing for over 40 years to clients across Canada. At Grenville we offer excellence in service and leading industry knowledge and innovation, which allows our clients to focus on their core business needs. As we continue to grow, we are looking for...

  • Branch Manager

    4 weeks ago

    Montréal, Canada National Bank of Canada Full time

    **Primary Locations**: **Montreal, Quebec** **Employee Status**: **Regular** **Schedule**: **Full-time** - Are you an inspiring leader who motivates others? - Does business development interest you? - Are you motivated to deliver a superior client and employee experience? The position of Branch Manager is for you! This position reports to a Regional...

  • Branch Operations Supervisor

    4 weeks ago

    Montréal, Canada Metro Wallcoverings Full time

    Metro Wallcoverings has an immediate opportunity for a Branch Operations Supervisor at its Montreal branch. The Branch Operations Supervisor supervises, organizes, directs and controls the daily operating activities of the Montreal branch. Additionally, the position will continue to perform customer service activities and provide sales rep support working...

  • Bilingual Branch Office Administrator

    4 weeks ago

    Montréal, Canada Beneva Insurance Full time

    Branch Office Administrator The role is currently 100% remote while we build a physical Montreal office. Once the office is finished, the role will be expected to be in the office 2-3 days a week. The specific location of the new Montreal office has not been decided. Summary: **Responsibilities**: **Sales Support** - Provide a communication link between...

  • Branch Lead

    3 weeks ago

    Montréal, Canada Chit Chats Full time

    Company Description Chit Chats' vision is to help Canadians deliver their goods to the world with postage at unbelievable prices. We are a fast growing entrepreneurial company making a huge impact to Canadian entrepreneurs and businesses. As ecommerce removes borders, we don’t want high Canadian postal rates to be a barrier to world commerce. We aim to...

  • Branch Lead

    2 weeks ago

    Montréal, Canada Chit Chats Full time

    Company Description Chit Chats' vision is to help Canadians deliver their goods to the world with postage at unbelievable prices. We are a fast growing entrepreneurial company making a huge impact to Canadian entrepreneurs and businesses. As ecommerce removes borders, we don’t want high Canadian postal rates to be a barrier to world commerce. We aim to...