Bilingual Branch Floater
2 weeks ago
**Company Description**
Chit Chats' vision is to help Canadians deliver their goods to the world with postage at unbelievable prices. We are a fast growing entrepreneurial company making a huge impact to Canadian entrepreneurs and businesses. As ecommerce removes borders, we don’t want high Canadian postal rates to be a barrier to world commerce. We aim to remove these physical and financial restraints to create a seamless, borderless and boundless world of opportunity for Canadians.
We’re looking for you if you are Caring, Curious and Cheerful
As Branch Floater, you are responsible for all day-to-day operations of your assigned branch. You ensure your team delivers a delightful, low-cost and easy-to-use service to clients while meeting all compliance expectations. You train and coach your team to be cohesive, healthy and engaged. You start each day by getting together with your team to review new communications, workflows and goals.
You lead by example and guide your team to assist clients to find the right solutions for their shipping challenges. You work cohesively with our Client Support, Compliance and Returns teams when troubleshooting client issues, and you work hard to exceed your allocated daily target to keep above your monthly trend. You dedicate part of your day to working alongside your team, merchandising products and signage to uplift the store's visual appearance and communication.
And, at the end of the day, you ensure your team delivers an end-of-day report, highlighting the key daily numbers and create an action plan for the following day based on your weekly plan.
**Responsibilities to Clients and Partners**
- Oversees all branch operations to ensure strict adherence to all compliance expectations, policies and procedures
- Establishes and implements values, vision and mission into everything we do
- Be a voice and ear for the team as well as for the business and the clients
- Provides coaching, training and guidance to all branch personnel and mitigates conflict resolution
- Interacts and develops positive rapports with customers and represents the company in a professional manner while taking every opportunity to build our business
- Promotes employee satisfaction with Employee Retention a key goal
- Provides support and regular feedback to the Executive Management Team
- Responsible for the cleanliness, safety, and organization of the branch
- Manages inventory effectively
- Responsible to ensure full compliance with all company safety and risk management policies and procedures
- Additional responsibilities as required
**Competencies**
- Client Service
- Anticipation and responsiveness
- Solution Provider
- Attention to detail
- Interpersonal skills
**Qualifications**
- Must be available to work between the hours of 9:00 a.m. to 7:00 p.m., Monday to Friday
- Excellent verbal and written communication skills (English and French)
- Two (2) years of branch/store management experience required
- P&L experience preferred
- Strong computer skills including expertise with Moneris, Google docs and Microsoft Office
- Willing to accept full accountability for branch operations
- Ability to stand for long periods of time
- Heavy lifting may be required
- Ability to multi-task with attention to detail and remain positive
- Must be proactive and happy to help our logistics process to run smoothly, jumping in where necessary to help out
- Strong Typing Skills -Minimum 50 WPM
- 1+ years opening and closing Office
- 1+ years office administration experience
- Possess a passion for serving people, going above and beyond and making it right for the customers
- Trustworthy, organized, reliable and has a positive outlook
**Additional Information**
As a federally regulated employer, Chit Chats Express fully supports the principles of employment equity and encourages all qualified members of the designated groups to apply.
-
Bilingual - Branch Floater
3 weeks ago
Montréal, Canada Chit Chats Full timeCompany Description Chit Chats' vision is to help Canadians deliver their goods to the world with postage at unbelievable prices. We are a fast growing entrepreneurial company making a huge impact to Canadian entrepreneurs and businesses. As ecommerce removes borders, we don’t want high Canadian postal rates to be a barrier to world commerce. We aim to...
-
Warehouse Floater
3 days ago
Montréal, Canada Chit Chats Full time**Company Description** Chit Chats vision is to help Canadians deliver their goods to the world with postage at unbelievable prices. We are a fast growing entrepreneurial company making a huge impact to Canadian entrepreneurs and businesses. As e-commerce removes borders, we don’t want high Canadian postal rates to be a barrier to world commerce. We aim to...
-
Crew Member Copper Branch
1 month ago
Montréal, Canada Copper Branch Robert-Bourassa Full timeCOPPER BRANCH CREW MEMBER - DOWNTOWN As a Copper Branch crew member, you will create the Copper Branch Experience for our customers by providing exceptional customer service, serving quality and healthy meals and drinks, and by maintaining a clean and comfortable store environment. You will be responsible for modeling and acting in accordance with the...
-
Crew Member Copper Branch
3 weeks ago
Montréal, Canada Copper Branch Robert-Bourassa Full timeCOPPER BRANCH CREW MEMBER - DOWNTOWN As a Copper Branch crew member, you will create the Copper Branch Experience for our customers by providing exceptional customer service, serving quality and healthy meals and drinks, and by maintaining a clean and comfortable store environment. You will be responsible for modeling and acting in accordance with the...
-
Warehouse Floater
3 weeks ago
Montréal, Canada Chit Chats Full timeCompany Description Chit Chats vision is to help Canadians deliver their goods to the world with postage at unbelievable prices. We are a fast growing entrepreneurial company making a huge impact to Canadian entrepreneurs and businesses. As e-commerce removes borders, we don’t want high Canadian postal rates to be a barrier to world commerce. We aim to...
-
Warehouse Floater-part-time
3 weeks ago
Montréal, Canada Chit Chats Full timeCompany Description Chit Chats' vision is to help Canadians deliver their goods to the world with postage at unbelievable prices. We are a fast-growing entrepreneurial company making a huge impact on Canadian entrepreneurs and businesses. As e-commerce removes borders, we don’t want high Canadian postal rates to be a barrier to world commerce. We aim to...
-
Warehouse Floater-part-time
2 weeks ago
Montréal, Canada Chit Chats Full timeCompany Description Chit Chats' vision is to help Canadians deliver their goods to the world with postage at unbelievable prices. We are a fast-growing entrepreneurial company making a huge impact on Canadian entrepreneurs and businesses. As e-commerce removes borders, we don’t want high Canadian postal rates to be a barrier to world commerce. We aim to...
-
Montréal, QC, Canada Canadian Imperial Bank of Commerce Full timeCIBC - Senior Branch Administrator - Wood Gundy - Bilingual page is loaded CIBC - Senior Branch Administrator - Wood Gundy - Bilingual Apply locations Montréal, QC time type Full time posted on Posted 2 Days Ago job requisition id 2411304 We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who...
-
Branch Operations Manager
1 month ago
Montréal, QC, Canada Reimer Associates Inc. Full timeOur client is a market leader in the distribution of batteries and battery accessories. They are looking for a Branch/Operations Manager for their facility in Laval. The Laval branch requires a leader who is professional, motivating, positive and possesses an appreciation for the importance of efficient and effective operations and solution-driven outcomes....
-
Branch Lead
2 months ago
Montréal, Canada Chit Chats Full timeCompany Description Chit Chats' vision is to help Canadians deliver their goods to the world with postage at unbelievable prices. We are a fast growing entrepreneurial company making a huge impact to Canadian entrepreneurs and businesses. As ecommerce removes borders, we don’t want high Canadian postal rates to be a barrier to world commerce. We aim to...
-
Branch Lead
2 months ago
Montréal, Canada Chit Chats Full timeCompany Description Chit Chats' vision is to help Canadians deliver their goods to the world with postage at unbelievable prices. We are a fast growing entrepreneurial company making a huge impact to Canadian entrepreneurs and businesses. As ecommerce removes borders, we don’t want high Canadian postal rates to be a barrier to world commerce. We aim to...
-
Slcsi Bilingual Account Opening Branch Manager
3 weeks ago
Montréal, Canada Sun Life Full timeYou are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll...
-
Branch Operations Manager
2 months ago
Montréal, QC, Canada Reimer Associates Inc. Full timeOur client is a market leader in the distribution of batteries and battery accessories . They are looking for a Branch/Operations Manager for their facility in Laval . The Laval branch requires a leader who is professional, motivating, positive and possesses an appreciation for the importance of efficient and effective operations and solution-driven...
-
Bilingual Branch Office Administrator
3 weeks ago
Montréal, Canada Beneva Insurance Full timeBranch Office Administrator The role is currently 100% remote while we build a physical Montreal office. Once the office is finished, the role will be expected to be in the office 2-3 days a week. The specific location of the new Montreal office has not been decided. Summary: **Responsibilities**: **Sales Support** - Provide a communication link between...
-
Branch Operations Manager
1 month ago
Montréal, QC, Canada EightSix Network Inc Full timeOur client is a market leader in the distribution of batteries and battery accessories . They are looking for a Branch/Operations Manager for their facility in Laval . The Laval branch requires a leader who is professional, motivating, positive and possesses an appreciation for the importance of efficient and effective operations and solution-driven...
-
Branch Operations Manager
2 months ago
Montréal, Canada Royal Bank of Canada Full time**Come Work with Us!** At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose. Whether you’re helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work...
-
Branch Administrator
4 weeks ago
Montréal, Canada Schindler Full time**Location: Montreal, QC, Quebec, Canada** **Requisition ID: 69380** **Schindler stands for mobility. Mobility needs experts.** **Join our team in Montreal, QC.**: Founded in Switzerland in 1874, the Schindler Group is a leading global provider of elevators, escalators, and related services. Schindler mobility solutions move one billion people every day all...
-
Branch Manager
2 weeks ago
Montréal, Canada Bureau en Gros Full time: 1261250 **Who we are**: Staples is The Working and Learning Company; we are dynamic, inspiring partners to our customers and the communities in which we live. Denis Office Supplies and Furniture, a subsidiary of Staples, is looking for a Branch Manager to join the team. The team at Denis are office experts who offer unmatched service to each and every...
-
Service Desk
3 weeks ago
Montréal, Canada Atlantis IT group Full timeService desk - Bilingual Montreal, QC - Ful Time **Required Skills**: Should be efficient in understanding business requirements and negotiate with business if they are doable. Key Skills: Responsible for providing Bilingual Customer Service Support. Service Now reporting, perform ticket analytics, helpdesk analyst. providing L1/L1.5 support, excellent...
-
Branch Coordinator
2 months ago
Montréal, Canada OJobs.ca Full timeJob Description Position details **Position Type**: Full Time, Permanent Advantages Excerpts from the full job description Complementary Health Insurance Full job description New Look Eyewear, the largest optical brand in Quebec and Canada, has a vast network of 79 branches in Quebec and Ontario and has more than 800 employees. In order to pursue the...