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Business Process Operations Administrator

1 month ago

Markham, Canada Broadridge Full time

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team.

The Business Process Operations Administrator is responsible for various daily processes, ensuring accuracy and efficiently supporting Issuer Operations and Client Management Services to complete issuer shareholder meetings.

Key Job Functions/Responsibilities- Prepare source data for entry by opening, extracting and sorting mail- Verify and log receipt of data, obtain missing data and establish priorities- Completion of various duties on company systems including programs on Microsoft Access, Excel, and internal systems- Extrapolate and input large quantities of data, alpha and numeric (in combination) from source materials, in a timely manner in a unique computer system for output data and resolve processing issues- Quality control of information, auditing of output documentation for grammar, and comprehension and comparison to source materials. Evaluating the validity of the documents to be entered, recognizing, and reporting any deficiencies to Client Managers- Verify source documents received and compare with internal system data.- Liaise with various departments, as required- Assist Client Management to co-ordinate timely and accurate mailings as it relates to the shareholder meetings- Collaborate with team members to ensure daily goals are completed- Protect organization’s value by keeping information confidential- Other responsibilities as assigned- Overtime is required during the Proxy season due to processing volumes

**Education**:
- High School Diploma or equivalent.- College Diploma in Business Administration is an asset.

Tools:
- Windows environment.- All necessary advanced technological tools are provided.

**Experience**:
- 1-2 years hands on experience in Data Entry, and Quality Assurance is essential.- Exposure to brokerage, proxy, or financial business operations is preferred.- Knowledge of proxy rules, regulations, and processing is an asset.- French is not required but is an asset.

**Skills**:
- Strong written and verbal communication skills.- Intermediate proficiency for Word and Excel.- Able to work in a cross-functional environment.- Able to communicate effectively with fellow associates, other departments, management, and outside vendors, as required.

Recruitment Process

Background Check Process

Broadridge requires employees to complete a background check that is completed by one of our service providers. We use this service to complete the following checks:
- Employment verification- Canadian criminal record check

Accessibility & Accommodation

Broadridge is an equal opportunity employer and is committed to a diverse and inclusive workplace ensuring that equal employment opportunities are provided to all individuals, regardless of race, colour, gender identity, sexual orientation, marital status, creed, age, disability, religious affiliation, or national origin or citizenship. If you require any accommodations during the recruitment process, please notify our recruitment team.

LI-Onsite #LI-TN1

Broadridge associates helped us envision our Connected Workplace - a work model that allows associates around the globe, dependent upon their role responsibilities, take advantage of the benefits of both on-site and off-site work to support our clients, one another, and the communities where we live and work. Our Connected Workplace is grounded in the concept of FACS: Flexible, Accountable, Connected, and Supported, which is our commitment to our associates. FACS supports our strong culture and allows us to achieve business goals while supporting meaningful work-life integration for our associates.

We are dedicated to fostering a diverse, equitable, and inclusive environment and committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates can only do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company—and ultimately a community—that recognizes and celebrates diversity in all its dimensions.