Customer Experience Front End Assistant Manager
7 months ago
**Position Summary... **:To support the Store Manager and manage store operations according to Company guidelines and lead Associates to ensure friendly, helpful service and drive profitable store sales.
**What you'll do...**:
1. As a member of the Store Management Team drives profitable sales through achievement of sales and profit goals, budget management and sales forecasts. Proactively analyzes and utilizes sales/financial reports, economic trends and community needs to identify and respond to market changes while controlling expenditures. Communicates sales results associates and guides interpretation of results
2. Creates, with the balance of the Management Team, operational plans; prioritizes, delegates and provides clear direction to Managers and Associates. Ensures optimal store conditions through effective merchandise presentation, accurate and competitive pricing and store standards within Company policies and guidelines. Implements new store programs according to Company direction, while evaluating effectiveness to achieve successful results specifically related to the (Front End or Back End or Fresh or Operations - specific area that the incumbent will oversee). An Assistant Manager is cross-trained to work proficiently in all areas of the Store when needed.
3. Executes and monitors asset protection and safety controls; maintains quality assurance standards; oversees safety and operational reviews while ensuring compliance with Walmart policies and procedures and with established safety, security, sales, financial and record keeping procedures and practices. Anticipates and proactively responds to compliance issues, including Total Loss/general controls.
4. Serves Customers as an ambassador for their store by greeting customers, seeking their feedback and ensuring customer needs, complaints, and issues are resolved within Company guidelines to create a positive shopping experience. As a member of management, models, enforces, and provides direction to associates on friendly and helpful customer service approaches and techniques
5. Supports store initiatives to serve the community by participating in and supporting community events and developing relationships with key community groups. Participates in company-sponsored programs, events, and sustainability efforts for associates and customers to emphasize the store’s role as an integral part of the community.
6. Leads Associates by conducting regular store meetings and communicating operational direction and initiatives with a focus on the OMNI and the Total Store. Drives engagement, recognizes and rewards accomplishments and provides opportunities for professional growth. Develops all associates and identifies high-potential associates, providing training and development to increase capability.
7. Demonstrates Company values by holding Associates accountable through timely, honest, specific and respectful performance feedback and corrective and disciplinary action. Builds and manages relationships with supporting functions within the store and district (e.g. District HR Managers, etc.).
8. Complies to all Company standards and procedures when handling all merchandise, including but not limited to: alcohol, ammunition, narcotics, and high-ticket. Ensures appropriate cash controls, handling as much as $250,000 per day.
**Minimum Qualifications...**:
- Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. _
Age - 16 or older
**Preferred Qualifications...**:
- Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. _
Walmart will accommodate the disability-related needs of applicants and associates as required by law.
**Primary Location **
9121 COMMERCIAL ST, NEW MINAS, NS B4N 3E7, Canada
-
Temporary Pt Customer Experience Manager
8 months ago
New Minas, Canada Michaels of Canada, ULC. Full timeStore - NEW MINAS, NS Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. Assist Store Manager in leading and managing adherence to Standard Operating...
-
Customer Experience Manager
1 day ago
New Minas, Canada Michaels of Canada, ULC. Full timeStore - NEW MINAS, NS We're here for the Makers! Come be a part of the team where innovation and teamwork come together to support the most exciting missions in the world! Michaels is an Equal Opportunity Employer. We are here for all Team Members and all Makers to create, innovate and be better together. Deliver a customer centric shopping experience by...
-
Part Time Customer Experience Manager
24 minutes ago
New Minas, Canada Michaels of Canada, ULC. Full timeStore - NEW MINAS, NS We're here for the Makers! Come be a part of the team where innovation and teamwork come together to support the most exciting missions in the world! Michaels is an Equal Opportunity Employer. We are here for all Team Members and all Makers to create, innovate and be better together. Deliver a customer centric shopping experience by...
-
Customer Service Manager
4 months ago
New Minas, Canada Walmart Canada Full time**Position Summary... **:Working as a Customer Service Manager at Walmart Canada is a great way to develop your skills in the retail industry. A Customer Service Manager coordinates front end operations to provide exceptional customer service to ensure a positive shopping experience and customer loyalty. This role is also accountable for maintaining...
-
Part Time Customer Service Manager, Front End
6 months ago
New Maryland, Canada Walmart Canada Full time**Position Summary... **:Coordinate Front End operations to provide exceptional customer service, ensuring a positive shopping experience and driving customer loyalty. Ensures compliance with Company programs, while maintaining operational standards. **What you'll do...**: 1. Ensures safe work processes and emergency procedures are followed, i.e., safe...
-
Customer Service Manager
3 days ago
New Minas, Canada Walmart Canada Full timePosition Summary... Coordinate Front End operations to provide exceptional customer service, ensuring a positive shopping experience and driving customer loyalty. Ensures compliance with Company programs, while maintaining operational standards. What you'll do... 1. Ensures safe work processes and emergency procedures are followed, i.e., safe lifting...
-
Front End Clerk
5 days ago
New Liskeard, Canada Metro Inc. Full timePosition Title: Front End Clerk Position Type: Permanent Requisition ID: 27527 Banner: Food Basics Employment Type: Part-Time Be in the action and help make the difference when serving our customers. Become a brand ambassador and share your passion for food with our customers! Our **front-end** team is fundamental to Food Basics overall success. If you...
-
Department Manager
3 months ago
New Minas, Canada Atlantic Superstore Full timeAll referred applicants must first be submitted through Workday by a current Loblaw Colleague._ Come make your difference in communities across Canada, where authenticity, trust and making connections is valued - as we shape the future of Canadian retail, together. Our unique position as one of the country’s largest employers, coupled with our commitment...
-
Omni Assistant Manager
7 months ago
New Minas, Canada Walmart Canada Full time**Position Summary... **:To support the Store Manager and manage store operations according to Company guidelines and lead Associates to ensure friendly, helpful service and drive profitable store sales. **What you'll do...**: 1. As a member of the Store Management Team drives profitable sales through achievement of sales and profit goals, budget management...
-
Overnight Assistant Manager
2 months ago
New Minas, Canada Walmart Canada Full time**Position Summary... **:To support the Store Manager and manage store operations according to Company guidelines and lead Associates to ensure friendly, helpful service and drive profitable store sales. **What you'll do...**: 1. As a member of the Store Management Team drives profitable sales through achievement of sales and profit goals, budget management...
-
Customer Experience Coordinator
9 months ago
New Minas, Canada Bruce Hyundai Full timeAt Bruce Hyundai, we believe that exceptional customer experiences are the foundation of our success. We are a dynamic and forward-thinking Automotive company dedicated to delivering top-notch products/services while building lasting relationships with our valued customers. We are looking for a passionate and detail-oriented Customer Experience Coordinator...
-
Canulc customer Service Representative
7 months ago
New Minas, Canada Staples Canada Full time: 1265583 **Who we are** Staples Canada is on a journey to become the Working and Learning Company. We are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. We look for people who are curious, approachable and passionate, and who enjoy finding...
-
Customer Experience Salesfloor Associate
1 week ago
New Westminster, Canada Walmart Canada Full time**Position Summary... **:To provide customer service by maintaining a stocked and zoned salesfloor and offering assistance to meet the customer’s shopping needs. This will be accomplished by assisting at the Front End as required and maintaining and recovering merchandise all in a safe and clean environment. This Associate will function as part of a team...
-
Customer Experience Salesfloor Associate
2 weeks ago
New Westminster, Canada Walmart Canada Full time**Position Summary... **:To provide customer service by maintaining a stocked and zoned salesfloor and offering assistance to meet the customer’s shopping needs. This will be accomplished by assisting at the Front End as required and maintaining and recovering merchandise all in a safe and clean environment. This Associate will function as part of a team...
-
Assistant Store Manager
4 months ago
New Minas, Canada Kal Tire Full timeAre you seeking a dynamic role focused on people development, strategic planning, cost control, inventory management, and budgeting? Are you looking to transition into a role that aligns with your passion for people, strategy, and operational excellence? Look no further! We are seeking a talented Assistant Store Manager for the New Minas store in Nova...
-
Customer Service Manager
7 months ago
New Westminster, Canada Walmart Canada Full time**Position Summary... **:Coordinate Front End operations to provide exceptional customer service, ensuring a positive shopping experience and driving customer loyalty. Ensures compliance with Company programs, while maintaining operational standards. **What you'll do...**: 1. Ensures safe work processes and emergency procedures are followed, i.e., safe...
-
Class 3 Front End Truck Driver
7 months ago
New Westminster, Canada Urban Impact Recycling Full time**Class 3 Front End Driver** Have you ever heard of a place where people love the company they work for, like the people they work with and are proud of the job they do for customers, the community and the environment? This describes Urban Impact, one of the largest recycling companies in the Lower Mainland. Anyone who really wants to work has a job, but...
-
Assistant Front-end Manager
3 months ago
New Liskeard, Canada Your Independent Grocer Full timeCome make your difference in communities across Canada, where authenticity, trust and making connections is valued - as we shape the future of Canadian retail, together. Our commitment to positively impact the lives of all Canadians provides employees a range of opportunities and experiences to help Canadians Live Life Well®. At Your Independent Grocer, we...
-
Front Desk Receptionist
4 months ago
New Minas, Canada Restore Health and Sport Full timeRestore Health and Sport, in New Minas, looking for a receptionist to join our team! We pride ourselves on providing a supportive environment for both patients and staff. We are looking for someone willing to work the following hours. - Monday: 11:00 AM - 3:30 PM - Tuesday: 10:00 AM - 6:00 PM - Wednesday: 11:00 AM - 3:30 PM - Thursday: 10:00 AM - 6:00 PM -...
-
Front Desk Customer Attendant
4 months ago
New Minas, Canada BAR-BURRITO FRESH MEXICAN GRILL Full timeJob Summary: **Responsibilities**: - Greet and welcome guests in a friendly and professional manner - Assist guests with inquiries and provide information about services or products - Upsell products or services to enhance the guest experience - Process transactions accurately and efficiently - Maintain cleanliness and organization of the work area - Handle...