Team Assistant, Bilingual, Regular Full Time

5 days ago

Ottawa, Canada Home and Community Care Support Services Champlain Full time

**Home and Community Care Support Services Champlain** is one of 14 Home and Community Care Support Services organizations in Ontario. We are dedicated to ensuring our more than 64,000 patients annually receive the highest-quality health care and services at home. Our patient-care coordination teams help develop care plans for people of most ages, focused on maintaining each patient's independence and dignity. We also provide long-term care home placement services, and facilitate our patients’ access to the community-based services they need.

**Position Summary**:
Reporting to the Manager, Home and Community Care, the Team Assistant assists Care Coordination staff with operational functions providing administrative and clerical support within an assigned team.

**Primary Responsibilities**:
The Team Assistant provides information and referral and demonstrates a high level of client service to the Home and Community Care Support Services Champlain staff, families, service providers and the general public ensuring that they feel heard, understood and confident of follow-up.
- Receives and initiates incoming and outgoing telephone calls
- Communicates with members of the team to ensure information is distributed and obtained appropriately, including collecting, sorting and distributing mail, courier packages, forms lists and documents, to and from staff and agencies and photocopying and faxing/scanning documents and forms as required.
- Maintains an efficient, current and secure CHRIS client record, in accordance with established guidelines including:

- completing entry of all required information (ie scanning and data entry)
- documenting all actions taken in the client file
- ensuring file availability when required by Care Coordinators
- assigning new and transferred client files to the appropriate Care Coordinator
- uploading documents to CHRIS library
- accessing the client information system for information as required
- processing files for all discharges
- Listens to and documents in client file, Care Coordinators’ voice mail and, in accordance with established guidelines, takes and relays messages, refers calls, and arranges for decreases in services and collection of equipment.
- Processes requisitions, prepares related documents and form letters, monitors inventory of and orders supplies, in accordance with established guidelines.
- Updates client files by entering information which corresponds to standardized pathways or as per Care Coordinator direction
- Liaises with staff, care providers, clients and pharmacies regarding confirmation of dates, deliveries, discrepancies and delays of supplies, increases, decreases and discharges in service and takes appropriate clerical action, in accordance with established guidelines.
- Books routine client home visit appointments and client/family conferences, prepares agenda, and reserves meeting rooms, as directed by Care Coordinators
- Arranges client transportation by taxi or ambulance, in accordance with established guidelines and as authorized by Care Coordinators
- Maintains team in/out schedule
- Assists with projects or initiatives related to job responsibilities, participates in orientation and committees, and performs other related duties, as requested by their Manager

**Education and Experience**:

- High school graduation diploma plus,
- Successful completion 1 year Community College diploma in either Office Administration, Business, Health Administration or equivalent program
- Minimum 18 months previous experience in similar customer service or related position in the health, social or business administration fields.

**Knowledge**:

- Demonstrated knowledge of office procedures including filing and record maintenance and operation of telephone systems and office equipment

**Skills and Abilities**:

- Demonstrated ability to work with a number of stakeholders including staff, service providers, clients and caregivers
- Strong oral and written communication skills
- Demonstrated high level of initiative, discretion and sound judgment
- Flexible and adaptable with effective problem solving skills
- Strong multi-tasking and prioritization skills with a demonstrated ability to perform efficiently in a fast paced environment with attention to detail
- Self-directed with the ability to work effectively both independently and as part of a team
- Effective interpersonal skills demonstrating tact and diplomacy
- Effective client service skills in establishing and maintaining effective working relationships with others
- Fluency in English and French is required.

Affiliation: CUPE - Wages are in accordance with the collective agreement between Home and Community Care Support Services Champlain and CUPE and start at $24.268/hr.

Shift: Monday to Friday, 8:30am to 4:30pm

Location: 4200 Labelle St, Ottawa or 301 Moodie Drive, Ottawa

Home and Community Care Support Services Champlain offers flexible work options, this position will have a hybrid mo

  • Team Assistant, Bilingual, Regular Full Time

    7 days ago

    Ottawa, Canada Home and Community Care Support Services Champlain Full time

    Home and Community Care Support Services Champlain is one of 14 Home and Community Care Support Services organizations in Ontario. We are dedicated to ensuring our more than 64,000 patients annually receive the highest-quality health care and services at home. Our patient-care coordination teams help develop care plans for people of most ages, focused on...

  • Team Assistant, Bilingual, Regular Full Time

    6 days ago

    Ottawa, Canada Home and Community Care Support Services Champlain Full time

    Home and Community Care Support Services Champlain is one of 14 Home and Community Care Support Services organizations in Ontario. We are dedicated to ensuring our more than 64,000 patients annually receive the highest-quality health care and services at home. Our patient-care coordination teams help develop care plans for people of most ages, focused on...

  • Rehab Assistant, Bilingual, Regular Full Time

    2 weeks ago

    Ottawa, Canada Home and Community Care Support Services Champlain Full time

    Home and Community Care Support Services Champlain is one of 14 Home and Community Care Support Services organizations in Ontario. We are dedicated to ensuring our more than 64,000 patients annually receive the highest-quality health care and services at home. Our patient-care coordination teams help develop care plans for people of most ages, focused on...

  • Team Assistant, Bilingual, Regular Full Time, Rapid

    8 hours ago

    Ottawa, Canada Home and Community Care Support Services Champlain Full time

    Home and Community Care Support Services Champlain is one of 14 Home and Community Care Support Services organizations in Ontario. We are dedicated to ensuring our more than 64,000 patients annually receive the highest-quality health care and services at home. Our patient-care coordination teams help develop care plans for people of most ages, focused on...

  • Bilingual Clinical Assistant

    5 days ago

    Ottawa, Canada Ontario Partners in Health Full time

    ByWard Family Health (BWFHT), formerly University of Ottawa Health Services (UOHS), offers a comprehensive range of services to the University of Ottawa students, faculty, staff, and the general public. BWFHT operates busy clinics open to University of Ottawa students, faculty and staff, other patients registered to a BWFHT family physician as well as...

  • Team Assistant, Regular Full Time, Intake:

    4 days ago

    Ottawa, Canada Home and Community Care Support Services Champlain Full time

    Home and Community Care Support Services Champlain is one of 14 Home and Community Care Support Services organizations in Ontario. We are dedicated to ensuring our more than 64,000 patients annually receive the highest-quality health care and services at home. Our patient-care coordination teams help develop care plans for people of most ages, focused on...

  • Team Assistant, Regular Full Time, Intake:

    2 days ago

    Ottawa, Canada Home and Community Care Support Services Champlain Full time

    **Home and Community Care Support Services Champlain** is one of 14 Home and Community Care Support Services organizations in Ontario. We are dedicated to ensuring our more than 64,000 patients annually receive the highest-quality health care and services at home. Our patient-care coordination teams help develop care plans for people of most ages, focused on...

  • Full Time Bilingual Dental Receptionist

    3 days ago

    Ottawa, Canada PERMASMILE DENTISTRY @ NICHOLAS Full time

    Full time bilingual dental receptionist needed for downtown dental practice. Hours are Monday to Thursday 8:00 AM to 4:00 PM and Friday's 8:00 AM to 1:00 PM No evenings or weekends. Experience in the dental field is required. Dental assistants looking for a change to front desk are encouraged to apply. Position available immediately. Competitive wages,...

  • Team Assistant, Regular Full Time, Supplies and

    4 weeks ago

    Ottawa, Canada Home and Community Care Support Services Champlain Full time

    Home and Community Care Support Services Champlain is one of 14 Home and Community Care Support Services organizations in Ontario. We are dedicated to ensuring our more than 64,000 patients annually receive the highest-quality health care and services at home. Our patient-care coordination teams help develop care plans for people of most ages, focused on...

  • Bilingual Patient Services Clerk

    2 weeks ago

    Ottawa, Canada Ontario Partners in Health Full time

    Position Title: Bilingual Patient Services Clerk - Byward- Division: ByWard FHT- Job Status: Full-Time- Job Reports To: Medical Registration Services Manager- Salary Range: Hourly Rate: $18.10-24.58- Closing Date: Looking to fill position ASAPByWard Family Health (BWFHT), formerly University of Ottawa Health Services (UOHS), offers a comprehensive range of...

  • Bilingual Patient Services Clerk

    3 days ago

    Ottawa, Canada Ontario Partners in Health Full time

    Position Title: Bilingual Patient Services Clerk Division: ByWard FHT - Job Status: Full-Time - Job Reports To: Medical Registration Services Manager - Salary Range: Hourly Rate: $18.46-25.08 - Closing Date: Looking to fill position ASAP - ByWard Family Health (BWFHT), formerly the University of Ottawa Health Services (UOHS), offers a comprehensive range of...

  • Bilingual Patient Services Clerk

    8 hours ago

    Ottawa, Canada Ontario Partners in Health Full time

    Position Title: Bilingual Patient Services ClerkDivision: ByWard FHT Job Status: Full-Time Job Reports To: Medical Registration Services Manager Salary Range: Hourly Rate: $18.10-24.58 Closing Date: Looking to fill position ASAP ByWard Family Health (BWFHT), formerly the University of Ottawa Health Services (UOHS), offers a comprehensive range of services...

  • Full Time Bilingual Appointment Coordinator

    2 days ago

    Ottawa, Canada HUNT CLUB HONDA Full time

    In business for over 30 years **Hunt Club Honda** is a family-owned dealership that strives to make the customer experience enjoyable and seamless. As a result of strong consumer demand for Honda vehicles and services, we are looking to hire a **full time bilingual Appointment Coordinator**. - Providing exceptional customer service - Answering inbound calls...

  • (15h Left) Bilingual Marketing Coordinator

    3 weeks ago

    Ottawa, Canada Bilingual Source Full time

    Bilingual Marketing Coordinator (French/English) Summary The Marketing Coordinator is a key member of the marketing department, contributing to initiatives across all product lines within the organization. Essential Duties and Responsibilities Includes the following; other duties may be assigned: - Support the execution of social media, digital, and...

  • Care Coordinator, Bilingual, Regular Full Time

    1 day ago

    Ottawa, Canada Home and Community Care Support Services Champlain Full time

    Home and Community Care Support Services Champlain is one of 14 Home and Community Care Support Services organizations in Ontario. We are dedicated to ensuring our more than 64,000 patients annually receive the highest-quality health care and services at home. Our patient-care coordination teams help develop care plans for people of most ages, focused on...

  • Bilingual Personal Assistant

    4 weeks ago

    Ottawa, Canada Dawson Team Full time

    **Job Title**: Personal Assistant to a Busy Realtor Who Has Way Too Much Going On **Location**: 165 Pretoria Avenue, Ottawa ON K1S 1X1 **Job Type**: Full-Time **About Me (Your New Boss)**:I’m a realtor who’s constantly juggling multiple things—selling houses, managing rental properties, and running a couple of other businesses that I occasionally...

  • Bilingual Executive Assistant

    10 hours ago

    Ottawa, Canada Dawson Team Full time

    **Job Title**: Personal Assistant to a Busy Realtor Who Has Way Too Much Going On **Location**: 165 Pretoria Avenue, Ottawa ON K1S 1X1 **Job Type**: Full-Time **About Me (Your New Boss)**:I’m a realtor who’s constantly juggling multiple things—selling houses, managing rental properties, and running a couple of other businesses that I occasionally...

  • Bilingual Administrative Assistant

    3 days ago

    Ottawa, Canada Canada Lands Company | La Société immobilière du Canada Full time

    Job req ID**:2199** Title**:Bilingual Administrative Assistant** Location**:100 Queen Street, Suite 1050, Ottawa, ON** Department**:Real Estate** Employment status**: Full-time permanent** **PURPOSE OF ROLE**: The Bilingual Administrative Assistant provides administrative and program support to the staff in the Ottawa office and acts as receptionist as...

  • Bilingual Claims Assistant

    1 day ago

    Ottawa, Canada Definity Full time

    **Bilingual Claims Assistant**: Job ID : 6113 Category : Claims Brand : Definity Regular/Temporary : Regular Fulltime/Parttime : Full Time Location : Ottawa, Canada Definity includes some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline Insurance. With...

  • Wound Care Specialist, Regular Full time

    2 weeks ago

    Ottawa, Canada Ontario Health atHome Full time

    Wound Care Specialist, Regular Full timeJoin to apply for the Wound Care Specialist, Regular Full time role at Ontario Health atHomeCARE AND BE CARED FOR – THIS IS YOUR HOMEWhether you work in our office, in the community, or a health care facility – you will play a lead role in providing connected, accessible, patient-centred care – and be supported...